10. CustomerService Make it easy and simple for customers Make them feel like family Show them respect and interest in helping them Listen to customer’s suggestions and complaints
11. MissionStatement Guarantee high quality work with great results and to orientate every client by focusing on providing honesty and equality among our team and clients
12. My Vision In ten years I picture my business growing and expanding Once I have the clientele I’m going to expand my small business to different states
14. New Directions Focusonpersonnel and employees - Takecare of concerns and suggestions Monthlyconferences - Discussthestrategiesthatworked and thatdidn’twork
15. New Directions ClientFocus - Take time toknowtheirneeds and wants Ensurecomfort and harmonyamongeveryone - Transmit positive energy
16. I know I can get where I want to be, I just need to take the initiative