1. NIVEDITA VIDHATE
Mobile: 09773366765 E-Mail: nivedita.dethe@gmail.com
CAREER FOCUS
A position in banking services with opportunity for professional growth, where my education and proven
decision making abilities will be used to improve company productivity and profitability.
ORGANIZATIONAL DETAILS
Axis Bank Ltd., Powai June’14 – till date
Deputy Manager
Axis Bank Limited is an Indian Financial services corporation headquartered in Mumbai Maharashtra. Axis Bank is
involved in various sectors of Consumer Banking, Corporate Banking, Finance and Insurance, Investment Banking,
Mortgage Loans, Private Banking, Private Equity, Wealth Management and Credit Cards.
Growth Path
Joined as Executive Manpada, Thane Branch Operations May’09 – Jul’09
Transferred Executive Fort, VT Fund Transfer Dept. Jul’09 – Apr’10
Promoted Assistant Manager Fort, VT Salary Dept. Apr’10 – Apr’11
Transferred Assistant Manager Fort, VT RTGS & NEFT Dept. Apr’11 – Aug’12
Transferred Assistant Manager Powai, CCPH CMS Customer Care Aug’12 – Jun’13
Transferred Assistant Manager Powai, CCPH Direct Debit Dept. Jun’13 – May’14
Promoted Deputy Manager Airoli, CCPH CMS Branch Help Desk Jun’14 – till date.
Highlights
Manpada, Thane – Branch Operations
Handling activities such account opening, issuance of cheque book and demand draft.
Stop payment of cheque, fund transfer, RTGS /NEFT, locker operation, outward and inward clearing,
Stock maintenance, account closure.
Fort branch – Fund Transfer Dept.
Handling axis to axis fund transfer through cheques by entering correct details of the instrument in the system
Checking the fund and verifying the signature of the drawer as per the mode of operation.
Maintaining records for return instrument and handing over the return instrument to the correct person.
Fort branch – Salary Dept.
Credit the salaries of the corporate employees having salary account in axis bank by debiting the account of the
corporate as per their written instructions duly signed by the authorized signatory of the company on monthly
basis on the respective salary dates.
Fort branch – RTGS & NEFT Dept.
Transferring the funds through RTGS and NEFT.
Handing the CMS cheque printing and CBSS issuance in the same team.
Powai CCPH – CMS Customer Care Dept.
Handling all queries of CMS clients on emails and phone calls for 9 months.
Queries include status of instruments, providing different MIS to clients related to the CMS depositions i.e. cash
of cheques.
Powai CCPH – Direct Debit Dept.
Debiting the investors account on the respective sip due dates as per the instructions given by the investors at
the time of registering to the mutual fund sip.
Verifying the mandates given by the clients such as AXIS MF, HDFC MF, RELIANC MF, BIRLA MF and billpay client
such as BAJAJ FINANCE, BAJAJ AUTO, SUNDERAM FINANCE, FUTURE GENERALI, TVS CREDIT, TECH PROCESS,
RELIANCE CAPITAL, and RELIANCE HOME etc.
Share the MIS of successful and failed transactions to the clients.
Cancellation request of mutual fund sip send by the clients and directly by the investors as per the instruction
given on the written request.
Raise the bills to all the mutual fund and billpay clients by sharing the details of the transactions, verifications,
registrations and cancellation done in the month.
On the receipt of the bill payment from the client, credit the same to our commission account.
2. Airoli CCPH – CMS Branch Help Desk.
Handling all types of CMS queries from Axis Bank branches PAN India level.
Helping branches for any kind of entry level discrepancies in CMS software’s like remote cheque printing, CBSS,
ATPAR, PAYPRO, PAYTHROUGH, CMS PROFUNDS, POWER ECALL.
To create user operation manual document for all the branches easy understanding.
HDFC Bank Ltd., Santacruz May’08 – Feb’09
CSRM Coordinator
(Corporate Sales Relation Manager)
HDFC Bank Limited is an Indian Financial services corporation headquartered in Mumbai Maharashtra.
Highlights
Maintaining coordination between bank and salary account holder.
Opening Salary account of new joinee.
Providing different types of services of bank e.g. debit card, credit card, net banking & mobile banking.
Offering different types of loan e.g. Personal loan, home loan, auto loan, loan against property and loan against
security.
Offering Demat account for trading in shares.
Handling queries raised by account holders on time to time basis.
HBL Global Pvt. Ltd., Andheri Sep’06 – Nov’07
Tele Caller
HBL Global Pvt Ltd. is a sister concern of HDFC Bank Limited.
Highlights
Offering Personal Loan to HDFC salary account holder by providing them all details of EMI and ROI.
Fixing the appointment with Customer for collecting documents.
Lodgment of the document.
Keep updating the customer about loan application status.
Collecting PDC (Post Dated Cheques) once loan is approved.
Credit conformation of loan amount to the customer.
ACADEMIA:
B.Com Mumbai University March 2006 First Class
H.S.C Mumbai Board March 2003 Second Class
S.S.C Mumbai Board March 2001 First Class
CERTIFICATION:
PGDBA – Post Graduate Diploma in Business Administration (2 yrs Diploma Course) from Welingkar Institute of
Management.
MS-CIT – Information Technology basic computer course
Type Writing – English 30 WPM
IT SKILLS:
Well versed with MS-Excel, Word, Outlook Express, Windows, Internet Explorer
3. PERSONAL DETAILS:
Date of Birth : 19th
June 1985
Marital Status : Married
Passport No. : K6534886
Language : Marathi, English, Hindi
Address : Plot No. 130, Flat No. 301, “Sunrise” CHS, sector-44, Nerul Seawoods (W), Front of SS High School.
REFERENCES:
Available On Request