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• Founded by “Jeff Bezos” on 5 July 1994
• Headquartered at “Seattle Washington”
• Focuses on e-commerce, cloud computing, digital streaming,
and artificial intelligence
“We strive to offer our customers the lowest possible
prices, the best available selection, and the utmost
convenience”
“Our leadership Principles empower us to be owners and
innovators while maintaining our customer centricity.
We are willing to take risks-innovating requires failing.”
• Highest standards
• Ownership
• Earn trust
• Customer obsession
• Invent & simplify
• Frugality
• Delivery results
Board Of
Directors
Corporate
R&D
Jeff Bezos
Founder and
CEO
Corporate HQs
Staff
CEO
Marketing
CEO
Operations
CEO Business
Expansion
CEO
Development
CEO
Editorial
Advertising
Communicatio
ns Strategic
Relationships
Warehouse Ops.
Customer Service
Special Orders
Customer Programs
Business
development
New product &
service
development
Software
design,
development
and
maintenance
Web site design
Editorial
content Book
features
Organizational Structure
Products/Services USP's
•INNOVATION
•CUSTOMER SERVICE
•EXECUTION
•DIVERSIFICATION
•AN “IN IT TO WIN IT” MINDSET
Market Competitors Of Amazon
• ALIBABA
• WALMART
• OTTO
• JD
• PRICELINE
• EBAY
• FLIPKART
Limitations Before Adopting New Technology
• REFERENCE OF CUSTOMERS OF CASH ON DELIVERY MODE DUE TO LACK OF TRUST ON
ONLINE TRANSACTIONS. THIS TENDS TO BE COSTLIER TO SELLERS.
• MAJORITY OF THE PAYMENT GATEWAYS LEADS TO FAILURE. THIS LEADS TO LOSS IN
BUSINESS AS THE CUSTOMERS DO NO REATTEMPT TO MAKE THE PAYMENT.
• SMALL RETAILERS AND VENDORS
• POOR QUALITY OF CONNECTIVITY AND INTERNET SERVICES
• LACK OF TOUCH AND FEEL EXPERIENCE TO THE CUSTOMERS
• INCREASE IN REVERSE LOGISTICS
• POOR DELIVERY ADDRESS
• LOGISTICS
• Virtual assistant developed by
Amazon.
• Capable of voice interaction, music
playback, making to-do lists, setting
alarms, streaming podcasts, playing
audiobooks, and providing weather,
traffic, sports, and other real-time
information, such as news.
• Alexa can also control several smart
devices using itself as a home
automation system.
Amazon Alexa
ANTICIPATORY
SHIPPING
INNOVATIVE SUPPLY
CHAIN MANAGEMENT
PRIME VIDEO
A delivery system from
Amazon designed to safely
get packages to customers
in 30 minutes or less using
unmanned aerial vehicles,
also called drones.
Amazon Prime Air
• AWS is a comprehensive, evolving cloud computing platform
• AWS launched in 2006.
• Mix of infrastructure as a service (IaaS), platform as a service (PaaS)
and packaged software as a service (SaaS) offerings.
• More than 100 services comprise the Amazon Web Services
portfolio, including those for compute, databases, infrastructure
management, application development and security.
• Benefits:- Performance, Availability, Security, Reliability,
Scalability, Low Cost
Amazon Warehouse Robots
•Making inventory management more
efficient.
•Used to shift through the stacks, pick
the product, pack it, and ship it.
•Time reduced from 60 to 75 minutes to
15 minutes.
• Fully-electric delivery system
designed to safely get packages to
customers using autonomous
delivery devices.
• These devices autonomously follow
their delivery routes during daylight
hours, operating 5 days in a week.
Amazon Meet Scout
Business Value
MARKET SHARE-
In 2019,amazon is expected to account for 13.7% of the global market share and
52.4% of U.S.A. Market share, as compared to 13.3 % and 48% respectively in
2018.
REVENUEGROWTH MARKETVALUE
$232.89 b
$10.07b
$878.57b
STRENGTHS
1. Strong background and Large
Merchandise Selection
2. Efficient delivery network
3. Cost leadership
4. Customer centric
5. GLOCAL strategy
OPPORTUNITIES
1. Backward Integration
2. Forward integration
3. . Diversification
4. Acquisitions
5. Opening physical
stores outside U.S
WEAKNESSES
1. Shrinking margins
2. Tax Avoidance issue
3. High Debt
4. Product flops
5.Physical Stores
THREATS
1. Cyber Security.
2. Local competition
3. Stronger dollar
4. Government regulations
5. Low entry barriers of the
industry
SWOT
FUTURE PLANS
• Fleets of delivery drones
• Innovative healthcare
• AI-powered home robots(Project Vesta)
• Amazon Go
THANK YOU!!!

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Use of technology in E commerce business Amazon

  • 1.
  • 2. • Founded by “Jeff Bezos” on 5 July 1994 • Headquartered at “Seattle Washington” • Focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
  • 3. “We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience” “Our leadership Principles empower us to be owners and innovators while maintaining our customer centricity. We are willing to take risks-innovating requires failing.” • Highest standards • Ownership • Earn trust • Customer obsession • Invent & simplify • Frugality • Delivery results
  • 4. Board Of Directors Corporate R&D Jeff Bezos Founder and CEO Corporate HQs Staff CEO Marketing CEO Operations CEO Business Expansion CEO Development CEO Editorial Advertising Communicatio ns Strategic Relationships Warehouse Ops. Customer Service Special Orders Customer Programs Business development New product & service development Software design, development and maintenance Web site design Editorial content Book features Organizational Structure
  • 6. Market Competitors Of Amazon • ALIBABA • WALMART • OTTO • JD • PRICELINE • EBAY • FLIPKART
  • 7. Limitations Before Adopting New Technology • REFERENCE OF CUSTOMERS OF CASH ON DELIVERY MODE DUE TO LACK OF TRUST ON ONLINE TRANSACTIONS. THIS TENDS TO BE COSTLIER TO SELLERS. • MAJORITY OF THE PAYMENT GATEWAYS LEADS TO FAILURE. THIS LEADS TO LOSS IN BUSINESS AS THE CUSTOMERS DO NO REATTEMPT TO MAKE THE PAYMENT. • SMALL RETAILERS AND VENDORS • POOR QUALITY OF CONNECTIVITY AND INTERNET SERVICES • LACK OF TOUCH AND FEEL EXPERIENCE TO THE CUSTOMERS • INCREASE IN REVERSE LOGISTICS • POOR DELIVERY ADDRESS • LOGISTICS
  • 8. • Virtual assistant developed by Amazon. • Capable of voice interaction, music playback, making to-do lists, setting alarms, streaming podcasts, playing audiobooks, and providing weather, traffic, sports, and other real-time information, such as news. • Alexa can also control several smart devices using itself as a home automation system. Amazon Alexa
  • 10. A delivery system from Amazon designed to safely get packages to customers in 30 minutes or less using unmanned aerial vehicles, also called drones. Amazon Prime Air
  • 11. • AWS is a comprehensive, evolving cloud computing platform • AWS launched in 2006. • Mix of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings. • More than 100 services comprise the Amazon Web Services portfolio, including those for compute, databases, infrastructure management, application development and security. • Benefits:- Performance, Availability, Security, Reliability, Scalability, Low Cost
  • 12. Amazon Warehouse Robots •Making inventory management more efficient. •Used to shift through the stacks, pick the product, pack it, and ship it. •Time reduced from 60 to 75 minutes to 15 minutes.
  • 13. • Fully-electric delivery system designed to safely get packages to customers using autonomous delivery devices. • These devices autonomously follow their delivery routes during daylight hours, operating 5 days in a week. Amazon Meet Scout
  • 14. Business Value MARKET SHARE- In 2019,amazon is expected to account for 13.7% of the global market share and 52.4% of U.S.A. Market share, as compared to 13.3 % and 48% respectively in 2018. REVENUEGROWTH MARKETVALUE $232.89 b $10.07b $878.57b
  • 15. STRENGTHS 1. Strong background and Large Merchandise Selection 2. Efficient delivery network 3. Cost leadership 4. Customer centric 5. GLOCAL strategy OPPORTUNITIES 1. Backward Integration 2. Forward integration 3. . Diversification 4. Acquisitions 5. Opening physical stores outside U.S WEAKNESSES 1. Shrinking margins 2. Tax Avoidance issue 3. High Debt 4. Product flops 5.Physical Stores THREATS 1. Cyber Security. 2. Local competition 3. Stronger dollar 4. Government regulations 5. Low entry barriers of the industry SWOT
  • 16. FUTURE PLANS • Fleets of delivery drones • Innovative healthcare • AI-powered home robots(Project Vesta) • Amazon Go

Editor's Notes

  1. https://www.snapagency.com/7-reasons-why-amazon-is-so-successful/
  2. https://www.intelligencenode.com/blog/how-amazon-uses-six-sigma-and-you-can-too/ innovationexcellence.com/blog/2014/09/22/lean-innovation-at-amazon/ https://blog.aboutamazon.com/working-at-amazon/6-things-that-make-amazon-a-best-workplace-for-innovators