1. NIRMALA RAO . K
MOBILE NO: 91-9703756412
Nirmal05656@gmail.com
VISION:
A highly self-motivated person with lots of quest for new learning and excellent communication skills. To
associate with an organization that progresses dynamically and gives me a chance to utilize my current skills
and be a part of a team that excels my work towards the growth of the organization.
Professional Work Experience:
2 + years of IT experience as a IT Support Engineer and Network Administrator.
 TeraVault Operation Data center as Network Engineer from Feb 2014 to till date.
ROLES AND RESPONSIBILITYES :
• Hardening of all Devices such as Cisco( 3945,2600, 1900,1800,1700 series ) , 3 COM(MSR 20-
11 ,MSR 20-12 ,MSR 20-15 series) routers.
• Configuring and troubleshooting routing protocols like EIGRP, BGP, Static and Default routing.
• Co-ordination with respective venders (ISP's) and maintaining the WAN links up.
• Allocating the Bandwidth on router interfaces.
• Following up and Escalating the issues to the Management team and next level of support based
on severity of the issue.
• Monitoring ICICI Bank WAN Links more than 5500 branches and 7000 ATMs across the
country.
• Experience in handling Monitoring tools like IBM Tivoli Netcol, BMC Proactive.
• Experience in handling Ticketing tool BMC Remedy and Dashboard.
• Updating the Incidents (i.e :-WAN link,LAN Alerts) with the troubleshooting Steps to resolve
state.
• Firing ISDN from Hub routers to make Lan reachable.
• Diverting the LAN router to other Service provider to make LAN reachable by using
Administrative distance.
• Troubleshooting Asymmetric condition.
• Applying access link on core routers as per the customer requirement to maintain load balance
and maintain security constraints.
RESUME

2. • Ensuring 100% SLA compliance on handling the Incidents management and change Management
related to Network.
• Co-ordination with Service providers in maintaining WAN links up within Specified SLA.
• Handling calls likes Slowness issues, Lan not reachable conditions, traffic analysis, project
implementations.
• Creating GRE and IPSec tunnels.
• Preparing Isolation reports on daily bases of PAN INDIA ICICI BANK’s,ATM’s and Group
Companies
SKILLS SET:
• Good Knowledge on IP Addressing and Subnetting.
• Networking Concepts: Solid understanding of Ethernet based networking concepts.
• Good knowledge in configuration of Routing Protocols like RIP,EIGRP and OSPF.
• Knowledge in configuring router redundancy protocols like HSRP,VRRP.
• Knowledgeable in the configuring and use of various network services such as DNS, DHCP.
• Responsible for LAN/WAN troubleshooting, design, implementation and deployment of sites.
• Proficient in the creation, configuring, and troubleshooting of VLAN´s and switch trunks.
• In depth knowledge of the TCP/IP protocol stack.
• Proficient in the setup of security implementations in Cisco devices.
• Implementation of Management of VLANs on Switches.
• IP Access List configuration using wildcard mask (Standard & Extended Access List).
• Maintained user IP connections in multiple VLAN’s using a Telnet connection from a command
line.
• Installation and configuration of DHCP Client/Server.
EDUCATION:
• B. Tech (IT) from Sri Sivani College of Engineering College under JNTU Kakinada from 2008 to
2012with 66 %.
• Intermediate from Santhiniketan Junior college, board of intermediate education from 2006 to
2008 with 79 %.
• SSC from Z . P .H . School under Board of Secondary School Education in 2006 with 70 %.

3. CERTIFICATIONS:
• Cisco certified Network Associate (CCNA) .
TRAININGS:
• Completed training in CCNP (Cisco Certified Network Professional).
Hobbies
Playing games like Cricket And Chess . On leisure time Net-surfing and listening songs.
PERSONAL PROFILE:
Name : Nirmala Rao . k
Father’s Name : Appala Dasu
Date of Birth : 10-07-1991
Sex : Male
Marital Status : UnMarried
Nationality : Indian
Address : H.No 179A,301 Flot , Rupa residency , Addagutta , Kukatpalli Hyd
50007 (TS).
Alternative Phone No : 9603545915
Alternative Mail ID : nirmal0456@gmail.com
Languages known : Telugu, Hindi, English
DECLARATION:
I DECLARE THAT INFORMATION STATED ABOVE IS TRUE TO THE BEST OF MY
KNOWLEDGE.
Nirmala Rao . k
Date :
Place: