1. SACHIN SHINDE
A/P- Vanasagaon, Tal-Niphad, Email id: sachinshinde741@gmail.com
Nasik-422304 Contact No.:8308770190
Career Summary
 2 years of experience in troubleshooting issues of network Physical Connectivity and providing support
to Enterprise Customer for Network Related Issues.
 Experience on layer 2 routing or switching also dealing with escalating problems and ticketing system.
 Excellent experience in Network hardware related issues, Troubleshooting and Testing of networking
devices connectivity like switches and router, AP or other Networking Devices.
 Excellent Working Experience on RF technology and Windows Hardware as well as Firmware related
problem.
 Good Knowledge of TCP/IP & OSI protocol suit, NAT, Access list, Ipv4 & Ipv6, VPN and Zone based
Firewall.
 Good knowledge of switching technologies (VLAN, STP,VTP,DTP,FHRP,ETHER CHANNEL L2&L3).
 Good Knowledge of Routing Protocol (RIPv1 & v2, EIGRP,OSPF,BGP).
Technical Skills
Network Management: SNMP, Cisco Works, What's-Up Gold.
Operating systems: Windows XP, NT, 2000, 2003.Windos 8, 10
Programming language: C, C++, HTML
Routing Protocols: RIP, IGRP, EIGRP, OSPF, BGP, and HSRP.
Infrastructure services: DHCP, DNS, SMTP, FTP, TFTP
LAN technologies: Ethernet, Fast Ethernet, Gigabit Ethernet & 10 Gigabit Ethernet
Port: channel, VLANS, VTP, STP, RSTP, 802.1Q
WAN technologies: Frame Relay, ISDN, ATM, MPLS, leased lines & exposure to PPPOE.
Professional Certification
 Digital switching system.
 Digital Transmission system.
 Telecom supporting infrastructure.
 Optical fiber communication & broadband.
 Mobile communication & IP networking.

2. Key Responsibilities Handled
 Troubleshooting issues related to Firewall, IPSEC, VPN, SIP server.
 Dealt with monitoring tools like solar Wind, What's-Up Gold, Ruckus and INMS etc.
 Excellent working experience on troubleshooting issue of FTP, DNS, DHCP, TFTP, VPN, SIP Sever, in LAN
and WAN environments.
 Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP.
 Hands on experience on wireless devices configuration and troubleshooting issue related signaling and
connectivity.
 Dealt with VPN, SIP Server, FTP, TFTP, Mail server configuration and connectivity issue.
 Basic Knowledge of router and switches configuration and troubleshooting issue related to them.
 To escalate the issue on time to upper level team to maintain SLA with enterprise customers.
 Excellent Experience in Troubleshooting hardware and software related problem of Network devices.
 Hand on working experience on troubleshooting issue of hardware as well as firmware related to
windows system.
 Excellent knowledge of RF technology and device configuration or Troubleshooting problem related to
them.
Employers
 YOU Broadband India Ltd. from 3rd
Aug 2015 to till date as Technical support executive.
 Kaizen info serves (p) Ltd from 2nd
Jan 2015 to 13th
July 2015 as hardware and network engineer.
Achievements
 Completed Certification in Telecom and IP networking in A+ Grade.
 Won sword tournament in sports District Level.
 Participated in programming competition during graduation.
Skills Set
 Excellent communication and presentation skills.
 Good analytical abilities.
 Confident.
 Patient and polite.
 Adaptive to environment.

3. Education
 BE ENTC from Pune University with 66.06% (2013-14)
 HSC from Nasik Board with 70.33% (2009-10)
 SSC from Nasik Board with 75.07% (2007-08)
Personal Details
Languages known: English, Marathi,Hindi, Gujarati.
Hobbies: Gaming,Surfing on net, watching videos on YouTube.
DOB: 21/10/1992