This document discusses frameworks for managing change and getting people to adopt new mindsets and behaviors. It notes that people will only change if they see the point and agree with it, and that the biggest change is often in our brains. It outlines 10 common traits of change, including that change is frightening and requires structure and practice. It also discusses how intention, ability, reinforcement and consistent role models can enable change. Finally, it discusses neuroplasticity and how repeated, directed activity can recode our brains to support conscious thinking and adoption of new behaviors.

1. People will alter their mindsets only if they
see the point of the change and they agree
with it – at least enough to give it a try!

2. Working with 2 types of technology
Typically, the focus is on configuring the technology & using the new system. The biggest
configuration is in our brains so the change gets adopted in the right way.

3. The brain, the most complicated change project
When we feel threatened, rejected or taken advantage of, we feel real pain
and our fight or flight mechanism kicks in, we have to use conscious thinking
to overcome these feelings.

4. 10 Common Traits
All behaviours
are complex
Change is
frightening
Change must
be positive
Simplicity
delivers clarity
Slower is
better
Know more,
do better
Change requires
structure
Practice is
necessary
New behaviours
must be protected
Small successes
are big

5. Framework for change
Reinforcement
systems
Willingness
to change
Skills required
for the change
Consistent
role models
Change to
believe in

6. Change means breaking habit
Intention + Ability = Change
It’s not easy…
• 40-60% of people treated for drug & alcohol abuse relapse
• 40% of people who have given up smoking for 12 months start again,
it only drops below 10% after you have stopped smoking for 5 years!
No two people see change the same way
“Openness Trait”

7. Neuroplasticity
We all have the ability to learn & change by re-coding our brain
This does take repeated & directed activity

8. Conscious & sub conscious thinking
Conscious thinking is about us taking control of our brains.
It takes more energy so it has to be worth it.

9. Success = Adoption
Plan to have a set of experiences that produce positive memories
Walk in the shoes of the user, it has to be their positive experience

10. A structured approach to change
A structured approach to change for our personal systems, the new technology, process
& ways of working – wrapped in a positive set of experiences, will deliver adoption

11. A potential starting point

12. The Theory…

13. Understanding the maturity of change
management

14. Using a holistic scorecard gives a wider view
Change measurement scorecard

15. Change Management & PLM / Digital Transformation

16. Understand where we are on the change curve
The Kübler-Ross change curve

17. Check that all the pieces are aligned
Managing complex change

18. Questions about this presentation?
Talk to Nina
Call 07837 536979 & Email Nina@ninadar.com
www.ninadar.com