Training Needs Assessment in Public Organisations, Helena Rato; David Ferraz

Training Needs Assessment in Public Organisations Working Groupe I - Education and Training Programme: aligning missions and quality Portuguese National Institute of Public Administration David Ferraz Helena Rato [email_address]

Human Capital Management Training programs are designed and planned in a casuistic way ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Public Policies

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],It is a competences management manual It is a guide to manage training It is an instrument to support the human capital development

MANFOP’s Application how to identify the required competences? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

specific competences unit. level competences holded by people ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],transversal competences org. level

mission strategic directives concerning public policies results to achieve business units support units strategic objectives transversal processes and value chains ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],transversal competences step 1 step 3 step 2

unit mission superior directives results to achieve ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],specific objectives specific processes and value chains specific competences step 2 step 1

Mission, directives and objectives processes value chain value chain Improvements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],step 2

value chain outputs input ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],step 3 what are the required competences (transversal and specific)?

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Critical processes Compet.1 Compet.2 Compet.3 Compet. 4 Critical Process I Activity 1 x x x x Activity 2 x x x Critical Process II Activity x x x x Activity 2 x Activity 3 x Total 5 4 3 4

Competence’s Degree of need higher than 0,5 (in average) Competence’s Degree of importance higher than 0,5 (in average) Survey and validation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],degree of presence degree of need degree of importance Organisation’s Prospective Competences Directory And what about the gap?

Gap Degree of presence Degree of need Importance Priority ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Training needs

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Values for the priority indicator Priority levels for training [6.0 - 9.0] High: competences that require a training intervention in the short-term [3.0 - 5.9] Medium: competences that require a training intervention in the medium-term [0.25 – 2.9] Low: competences that require a training intervention in the long-term

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The logical and sequential methodology of MANFOP enables its application to any context

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Training Needs Assessment in Public Organisations, Helena Rato; David Ferraz