Spanish Call Center Services

1. Ref:
http://ahaa.org/default.asp?contentID=161
http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/430/Default.aspx
http://articles.chicagotribune.com/2013-04-12/classified/sc-cons-0411-umberger-20130412_1_housing-wheel-first-time-buyers-affordability
http://www.forbes.com/sites/marcellefischler/2012/05/31/american-dream-hispanic-home-buyers-on-the-rise/
http://www.hispanicbusiness.com/branded/2012/autos/auto_overview.asp
http://www.listenupespanol.com/call-center-services/
Spanish Language Market Statistics
Georgia -$15 Billion
New Mexico - $18 Million
Florida - $102 Million
Colorado - $21 Million
Arizona - $31 Million
New Jersey - $37 Million
Illinois - $43 Million
New York - $76 Million
Texas - $175 Million
California - $253 Million
Hispanic's Most Purchased Grocery Items
10 States with the Largest Hispanic Markets
Hispanic households spend most of
their income on food, housing,
utilities, transportation, telephone
services, men’s and boys’ clothing,
children’s clothing, and footwear.
Hispanic
Purchasing
Power Growth:
$212 Billion
$489 Billion
$978 Billion
$1.2 Trillion
$1.5 Trillion
As of 2011, the Spanish-speaking population in the United States is 52 million. Arizona, California, Colorado, Florida,
Illinois, New Jersey, New York and Texas are the 8 states in the U.S. that are home to 1 million or more Spanish-speaking
residents. The Spanish-speaking population in the U.S. is expected to reach 132.8 million by 2050.
68%
of Hispanics are more likely
to consider buying a house
compared to 57% of all Americans
$3.3
billion
Hispanic women spent on shoes
from June 2013 to May 2013
4.4
Million
The National Association of
Hispanic Real Estate
Professionals reported that
Hispanic homeowners have
grown from 4.24 million in
2000 to 6.69 million in 2012.
First Quarter
2012
Latinos in the U.S.
accounted for $2.2 billion
of total e-commerce purchases
across the country.
First Half
2012
the Hispanic contribution to
vehicle sales in the U.S.
reached more than $13 billion.
Dairy, Ice Cream - 27%
Bread - 23%
Fresh food prepared on site - 19%
Grocery foods - 18%
Perishable groceries - 13%
Singled-served pre-packaged food - 11%

2. What is the size and scope of the spanish language market? What types and goods and services
are most sought after? Here are some market statistics.
Spanish call center services