FS18 Chicago Keynote

VP ENTERPRISE
MARK EISSLER
New Relic

This document and the information herein (including any information that may be incorporated by reference) is provided for informational purposes only and should
not be construed as an offer, commitment, promise or obligation on behalf of New Relic, Inc. (“New Relic”) to sell securities or deliver any product, material, code,
functionality, or other feature. Any information provided hereby is proprietary to New Relic and may not be replicated or disclosed without New Relic’s express written
permission.
Such information may contain forward-looking statements within the meaning of federal securities laws. Any statement that is not a historical fact or refers to
expectations, projections, future plans, objectives, estimates, goals, or other characterizations of future events is a forward-looking statement. These forward-looking
statements can often be identiﬁed as such because the context of the statement will include words such as “believes,” “anticipates,” “expects” or words of similar
import.
Actual results may differ materially from those expressed in these forward-looking statements, which speak only as of the date hereof, and are subject to change at
any time without notice. Existing and prospective investors, customers and other third parties transacting business with New Relic are cautioned not to place undue
reliance on this forward-looking information. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s
current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause the
actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that
could affect such forward-looking statements is included in the ﬁlings we make with the SEC from time to time. Copies of these documents may be obtained by
visiting New Relic’s Investor Relations website at ir.newrelic.com or the SEC’s website at www.sec.gov.
New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law. New Relic makes no warranties,
expressed or implied, in this document or otherwise, with respect to the information provided.

©2008–18 New Relic, Inc. All rights reserved 4
FUTURESTACK
welcome to

THANK YOU

ACCELERATE TO
THE FUTURE

Agenda
9:00 – 11:00
Morning Keynote
Digital Moments of Truth
11:00 – 11:10 Break
11:10 – 12:00 DevOps and Agility Panel
12:00 – 1:00 Lunch
1:00 – 2:45 Afternoon Sessions
3:00 – 3:15 Break
3:15 – 5:00
Afternoon Sessions
Celebrity Dashboards
5:00 Networking Reception

CTO
NEW RELIC
Ken Gavranovic

2008
Democratize APM

2008
Democratize APM
SaaS 
based
Immediate
value
Easy  
to use

200880

200881
Empower Software-Driven  
Companies to Innovate Faster

New Relic is Your Partner on Your Journey to  
Modern Software Development and Operations
14,000+ Disruptors2000+ Global Enterprises
NEWR 
NYSE – 2014
17k+
Customers
2B+
Scale: Events & metrics per minute
50%
of Fortune 100 use NR

More than 400
developers, SREs, designers,  
product managers

…deploying

every day…deploying

We Understand Scale and Velocity

We Understand Scale and Velocity
New Relic Agile
Teams
50+
Agile Dev at Scale
Minimum Marketable
Features launched
Last Quarter
304
Development Velocity
Measurements
Collected per
Minute
2B
Cloud-Scale Volume

1.2 trillion data points

queried per minute
1.2 trillion data points

We ingest
more than
18©2008–19 New Relic, Inc. All rights reserved

4,385xthe number of tweets
generated per minute  
on Twitter
We ingest
more than

We ingest
more than

131xthe number of texts  
sent per minute
We ingest
more than

Scale for Your Success

Scale for Your Success
50 million
unique containers per
month
10 million
alert notifications sent
per month
3 million
deployment markers  
set per month
1.5 million
concurrent HTTP
connections
400k+
software professionals
5+ billion
page views  
monitored per day

Market Leadership

Market Leadership
Leader IDC
Marketscape  
for APM
Leader Gartner  
Magic Quadrant  
for APM Suites
Leader
Forrester  
Wave for APM

New Relic was named a 2018 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring Suites.
The Gartner Peer Insights Customers’ Choice logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner
Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published
reviews on Gartner Peer Insights and overall ratings for a given vendor in the market, as further described here, and are not intended in any way to represent the views of Gartner or its
affiliates.
“Don’t live without New Relic”
“New Relic helped us be
successful, when other
products could not”
“Digital is a team sport,  
New Relic is key to having  
a common playbook”

2.2X ROI
8 mos. payback

But why is it urgent to move to modern software
development and operations?

But why is it urgent to move to modern software
development and operations?
let’s look back…

And let’s not forget the great logic created in 2008…

And let’s not forget the great logic created in 2008…
“IT is a commodity”

And what about mobile?

And what about mobile?
“Is mobile really going to be a thing?”

But It’s 2018…

Reed Hastings to the rest of the TV industry:
Give up, just focus on news and sports
CVS doesn’t want to leave any ‘white space’  
for Amazon to disrupt
Sears files for bankruptcy, and Eddie
Lampert steps down as CEO
But It’s 2018…

Jamie Dimon: JPMorgan
spent nearly 10 billion  
on tech last year

Oppenheimer upgrades Nike
because it believes the
sneaker giant is becoming a
technology play

Companies must
move faster
“By 2021, at least 50% of global
GDP will be digitized”

Mobile
Dunkin Brands
Technology
GE Digital
Hospitality
Airbnb
Retail
Jet.com / Walmart
63% eCommerce growth  
in Q3 2017
Now active in +65,000 cities, 
191 countries, +3M listings  
on its platform
$100M predicted sales from
Predix IOT Software in 2017
Food & Beverage
Domino’s
50% of corp employees now in
software and analytics
Stock up 5,000% since 2008
 
 
70% growth in mobile
payments in 2016
Financial Services
RBC
40% of 2016 tech budget
focused on AI and blockchain
 
The Promise of Digital Transformation Is Clear

70% growth in mobile
payments in 2016
… but the Challenges Are Real
1 in 3  
cloud projects  
will fail in 2018 Every business is now a digital business.
Companies are scrambling to respond  
to higher consumer expectations  
and more nimble competitors.
+50% 
Fortune 500 companies are
bankrupt, acquired, defunct,
dropped  
since 2000
+70%  
of I&O teams will
experience a skills
shortage by 2018
$1.25-2.5b/yr 
the cost of unplanned
downtime for Fortune  
1000 companies

But who will decide which company thrives  
and which one dies?

But who will decide which company thrives  
and which one dies?
Who is going to determine the victors?

You.

Committed to Solving Customer Challenges
Cloud
Adoption
Agile
DevOps
Digital Customer  
Experience

2006
Cloud
2009
DevOps
2012
Microservices
2013
Docker
2014
Serverless
& Kubernetes
2018
Service Mesh

Customer
Expectations
New
Technologies
Cultural
Changes
Talent
Retention
Faster
Velocity +
Deployment

Velocity Imperative

Deliver Value to Your Customers Faster
Velocity Imperative

Choose Two
44
COSTSPEED QUALITY

Choose Two
Choose Two
Choose Two
47
COSTSPEED QUALITY

SCALABLE RELIABLE MAINTAINABLE
PORTABLE RESILIENT CONTINUOUS
DISPOSABLE OBSERVABLE AUTOMATED
COSTQUALITY
Choose Two
47
Choose Two
47
SPEED

Expectations of Modern Software
SCALABLE RELIABLE MAINTAINABLE
PORTABLE RESILIENT CONTINUOUS
DISPOSABLE OBSERVABLE AUTOMATED
COSTQUALITY
Choose Two
47
Choose Two
47
SPEED

FAST FEEDBACK BLAMELESS DATA-DRIVEN
AUTONOMOUS T-SHAPED INTEGRATED
COLLABORATIVE FLEXIBLE TRUSTED
RESPONSIBLEFAIL FAST
Choose Two
47
Choose Two
47
ADAPTIVE

Expectations of Modern Software Teams
FAST FEEDBACK BLAMELESS DATA-DRIVEN
AUTONOMOUS T-SHAPED INTEGRATED
COLLABORATIVE FLEXIBLE TRUSTED
RESPONSIBLEFAIL FAST
Choose Two
47
Choose Two
47
ADAPTIVE

Core Principles of a Modern Monitoring Platform
Provides customer-centric
visibility
Scales to your  
biggest day
Supports
modern tech
Intelligence + analytics to
find and  
fix issues fast
Must be open and
extensible
Empowers teams to
easily adopt and use

Connected Data Points Across Your Stack
End-User
Experience
Applications The BusinessInfrastructure

Real-time insights to help your
company win.

PRINCIPAL PRODUCT MARKETING MANAGER
@seankcarpenter
SEAN CARPENTER

NEW RELIC DISTRIBUTED TRACING
52
Analyze calls across your micro-service ecosystem in a single UI

NEW RELIC DISTRIBUTED TRACING
52
Analyze calls across your micro-service ecosystem in a single UI
Find Errors,
Bottlenecks, and
Anomalies
Use Metadata  
to Zero in on the
Traces That  
Matter Most
Understand  
Your Application
Dependencies

DEMO

INTRODUCING NEW INTELLIGENCE FEATURES 
IN NEW RELIC ALERTS
56
Outlier Detection

DEMO

INTRODUCING NEW INTELLIGENCE FEATURES  
IN NEW RELIC ALERTS
58
Incident Context
Shows you where to look to fix something fast!
58

INCIDENT CONTEXT
59

INCIDENT CONTEXT
6060

INCIDENT CONTEXT
61

RAPID ADOPTION OF KUBERNETES
63

RAPID ADOPTION OF KUBERNETES
63
 
Move Faster
 
Cost Efficient
 
Portable

DEMO

NEW RELIC KUBERNETES CLUSTER EXPLORER
Understand the health & performance of your complex Kubernetes environments

SHARED VISION FOR MONITORING MODERN SOFTWARE ARCHITECTURES
66
+
Containers Microservices Kubernetes

Provides application-
centric visibility
Scales to
your biggest day
Supports
modern tech
Delivers intelligence to
find and fix issues fast
Empowers teams to
CORE PRINCIPLES OF A MODERN MONITORING PLATFORM
6969
Must be open  
and extensible

Provides application-
centric visibility
Scales to
your biggest day
Supports
modern tech
Delivers intelligence to
find and fix issues fast
Empowers teams to
CORE PRINCIPLES OF A MODERN MONITORING PLATFORM
6969
Must be open  
and extensible
Must be open  
and extensible

SENIOR DIRECTOR OF PLATFORM & ECOSYSTEM
@weitzelm
Mark Weitzel

THE NEW RELIC
DEVELOPER PROGRAM
Extend Customize Automate

START EXTENDING TODAY
developer.newrelic.com
81

START EXTENDING TODAY
developer.newrelic.com
81
Education Code Community

Agenda
9:00 – 11:00
Morning Keynote
Digital Moments of Truth
11:00 – 11:10 Break
11:10 – 12:00 DevOps and Agility Panel
12:00 – 1:00 Lunch
1:00 – 2:45 Afternoon Sessions
3:00 – 3:15 Break
3:15 – 5:00
Afternoon Sessions
Celebrity Dashboards
5:00 Networking Reception

FS18 Chicago Keynote

Recommended

Recommended

More Related Content

What's hot

What's hot (18)

Similar to FS18 Chicago Keynote

Similar to FS18 Chicago Keynote (20)

More from New Relic

More from New Relic (9)

Recently uploaded

Recently uploaded (20)

FS18 Chicago Keynote