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FS18 Chicago Keynote

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Ken Gavranovic, Field CTO at New Relic

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FS18 Chicago Keynote

  1. 1. ©2008–18 New Relic, Inc. All rights reserved
  2. 2. ©2008–18 New Relic, Inc. All rights reserved VP ENTERPRISE MARK EISSLER New Relic
  3. 3. ©2008–18 New Relic, Inc. All rights reserved This document and the information herein (including any information that may be incorporated by reference) is provided for informational purposes only and should not be construed as an offer, commitment, promise or obligation on behalf of New Relic, Inc. (“New Relic”) to sell securities or deliver any product, material, code, functionality, or other feature. Any information provided hereby is proprietary to New Relic and may not be replicated or disclosed without New Relic’s express written permission. Such information may contain forward-looking statements within the meaning of federal securities laws. Any statement that is not a historical fact or refers to expectations, projections, future plans, objectives, estimates, goals, or other characterizations of future events is a forward-looking statement. These forward-looking statements can often be identified as such because the context of the statement will include words such as “believes,” “anticipates,” “expects” or words of similar import. Actual results may differ materially from those expressed in these forward-looking statements, which speak only as of the date hereof, and are subject to change at any time without notice. Existing and prospective investors, customers and other third parties transacting business with New Relic are cautioned not to place undue reliance on this forward-looking information. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause the actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect such forward-looking statements is included in the filings we make with the SEC from time to time. Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at ir.newrelic.com or the SEC’s website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law. New Relic makes no warranties, expressed or implied, in this document or otherwise, with respect to the information provided.
  4. 4. ©2008–18 New Relic, Inc. All rights reserved 4 FUTURESTACK welcome to
  5. 5. ©2008–18 New Relic, Inc. All rights reserved 5
  6. 6. ©2008–18 New Relic, Inc. All rights reserved 5
  7. 7. ©2008–18 New Relic, Inc. All rights reserved 6 THANK YOU
  8. 8. ©2008–18 New Relic, Inc. All rights reserved 6 THANK YOU
  9. 9. ©2008–18 New Relic, Inc. All rights reserved ACCELERATE TO THE FUTURE
  10. 10. ©2008–19 New Relic, Inc. All rights reserved 8 Agenda 9:00 – 11:00 Morning Keynote Digital Moments of Truth 11:00 – 11:10 Break 11:10 – 12:00 DevOps and Agility Panel 12:00 – 1:00 Lunch 1:00 – 2:45 Afternoon Sessions 3:00 – 3:15 Break 3:15 – 5:00 Afternoon Sessions Celebrity Dashboards 5:00 Networking Reception
  11. 11. ©2008–19 New Relic, Inc. All rights reserved CTO NEW RELIC Ken Gavranovic
  12. 12. ©2008–19 New Relic, Inc. All rights reserved 10
  13. 13. ©2008–19 New Relic, Inc. All rights reserved 11 2008 Democratize APM
  14. 14. ©2008–19 New Relic, Inc. All rights reserved 11 2008 Democratize APM SaaS
 based Immediate value Easy 
 to use
  15. 15. ©2008–19 New Relic, Inc. All rights reserved 12 200880
  16. 16. ©2008–19 New Relic, Inc. All rights reserved 12 200881 Empower Software-Driven 
 Companies to Innovate Faster
  17. 17. ©2008–19 New Relic, Inc. All rights reserved 13 New Relic is Your Partner on Your Journey to 
 Modern Software Development and Operations 14,000+ Disruptors2000+ Global Enterprises NEWR
 NYSE – 2014 17k+ Customers 2B+ Scale: Events & metrics per minute 50% of Fortune 100 use NR
  18. 18. ©2008–19 New Relic, Inc. All rights reserved 14 More than 400 developers, SREs, designers, 
 product managers
  19. 19. ©2008–19 New Relic, Inc. All rights reserved 15 …deploying
  20. 20. ©2008–19 New Relic, Inc. All rights reserved 15 every day…deploying
  21. 21. ©2008–19 New Relic, Inc. All rights reserved 16 We Understand Scale and Velocity
  22. 22. ©2008–19 New Relic, Inc. All rights reserved 16 We Understand Scale and Velocity New Relic Agile Teams 50+ Agile Dev at Scale Minimum Marketable Features launched Last Quarter 304 Development Velocity Measurements Collected per Minute 2B Cloud-Scale Volume
  23. 23. ©2008–19 New Relic, Inc. All rights reserved 17 1.2 trillion data points
  24. 24. ©2008–19 New Relic, Inc. All rights reserved 17 queried per minute 1.2 trillion data points
  25. 25. ©2008–19 New Relic, Inc. All rights reserved 18 We ingest more than 18©2008–19 New Relic, Inc. All rights reserved
  26. 26. ©2008–19 New Relic, Inc. All rights reserved 18  4,385xthe number of tweets generated per minute 
 on Twitter We ingest more than 18©2008–19 New Relic, Inc. All rights reserved
  27. 27. ©2008–19 New Relic, Inc. All rights reserved 18  4,385xthe number of tweets generated per minute 
 on Twitter We ingest more than 18©2008–19 New Relic, Inc. All rights reserved
  28. 28. ©2008–19 New Relic, Inc. All rights reserved 19 We ingest more than 19©2008–19 New Relic, Inc. All rights reserved
  29. 29. ©2008–19 New Relic, Inc. All rights reserved 19  131xthe number of texts 
 sent per minute We ingest more than 19©2008–19 New Relic, Inc. All rights reserved
  30. 30. ©2008–19 New Relic, Inc. All rights reserved 19  131xthe number of texts 
 sent per minute We ingest more than 19©2008–19 New Relic, Inc. All rights reserved
  31. 31. ©2008–19 New Relic, Inc. All rights reserved 20 Scale for Your Success
  32. 32. ©2008–19 New Relic, Inc. All rights reserved 20 Scale for Your Success 50 million unique containers per month 10 million alert notifications sent per month 3 million deployment markers 
 set per month 1.5 million concurrent HTTP connections 400k+ software professionals 5+ billion page views 
 monitored per day
  33. 33. ©2008–19 New Relic, Inc. All rights reserved 21 Market Leadership
  34. 34. ©2008–19 New Relic, Inc. All rights reserved 21 Market Leadership Leader IDC Marketscape 
 for APM Leader Gartner 
 Magic Quadrant 
 for APM Suites Leader Forrester 
 Wave for APM
  35. 35. ©2008–19 New Relic, Inc. All rights reserved 22
  36. 36. ©2008–19 New Relic, Inc. All rights reserved 22 New Relic was named a 2018 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring Suites. The Gartner Peer Insights Customers’ Choice logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights and overall ratings for a given vendor in the market, as further described here, and are not intended in any way to represent the views of Gartner or its affiliates. “Don’t live without New Relic” “New Relic helped us be successful, when other products could not” “Digital is a team sport, 
 New Relic is key to having 
 a common playbook”
  37. 37. ©2008–19 New Relic, Inc. All rights reserved 23
  38. 38. ©2008–19 New Relic, Inc. All rights reserved 23 2.2X ROI 8 mos. payback
  39. 39. ©2008–19 New Relic, Inc. All rights reserved 24 But why is it urgent to move to modern software development and operations?
  40. 40. ©2008–19 New Relic, Inc. All rights reserved 24 But why is it urgent to move to modern software development and operations? let’s look back…
  41. 41. ©2008–19 New Relic, Inc. All rights reserved 25
  42. 42. ©2008–19 New Relic, Inc. All rights reserved 26 And let’s not forget the great logic created in 2008…
  43. 43. ©2008–19 New Relic, Inc. All rights reserved 26 And let’s not forget the great logic created in 2008… “IT is a commodity”
  44. 44. ©2008–19 New Relic, Inc. All rights reserved 27 And what about mobile?
  45. 45. ©2008–19 New Relic, Inc. All rights reserved 27 And what about mobile? “Is mobile really going to be a thing?”
  46. 46. ©2008–19 New Relic, Inc. All rights reserved 28 But It’s 2018…
  47. 47. ©2008–19 New Relic, Inc. All rights reserved 29 But It’s 2018…
  48. 48. ©2008–19 New Relic, Inc. All rights reserved 29 Reed Hastings to the rest of the TV industry: Give up, just focus on news and sports CVS doesn’t want to leave any ‘white space’ 
 for Amazon to disrupt Sears files for bankruptcy, and Eddie Lampert steps down as CEO But It’s 2018…
  49. 49. ©2008–19 New Relic, Inc. All rights reserved 30
  50. 50. ©2008–19 New Relic, Inc. All rights reserved 30 Jamie Dimon: JPMorgan spent nearly 10 billion 
 on tech last year
  51. 51. ©2008–19 New Relic, Inc. All rights reserved 31
  52. 52. ©2008–19 New Relic, Inc. All rights reserved 31 Oppenheimer upgrades Nike because it believes the sneaker giant is becoming a technology play
  53. 53. ©2008–19 New Relic, Inc. All rights reserved 32
  54. 54. ©2008–19 New Relic, Inc. All rights reserved 33
  55. 55. ©2008–19 New Relic, Inc. All rights reserved 33 Companies must move faster “By 2021, at least 50% of global GDP will be digitized”
  56. 56. ©2008–19 New Relic, Inc. All rights reserved Mobile Dunkin Brands Technology GE Digital Hospitality Airbnb Retail Jet.com / Walmart 63% eCommerce growth 
 in Q3 2017 Now active in +65,000 cities,
 191 countries, +3M listings 
 on its platform $100M predicted sales from Predix IOT Software in 2017 Food & Beverage Domino’s 50% of corp employees now in software and analytics Stock up 5,000% since 2008 
 
 70% growth in mobile payments in 2016 Financial Services RBC 40% of 2016 tech budget focused on AI and blockchain 
 The Promise of Digital Transformation Is Clear 34©2008–19 New Relic, Inc. All rights reserved
  57. 57. ©2008–19 New Relic, Inc. All rights reserved 70% growth in mobile payments in 2016 … but the Challenges Are Real 1 in 3 
 cloud projects 
 will fail in 2018 Every business is now a digital business. Companies are scrambling to respond 
 to higher consumer expectations 
 and more nimble competitors. +50%
 Fortune 500 companies are bankrupt, acquired, defunct, dropped 
 since 2000 +70% 
 of I&O teams will experience a skills shortage by 2018 $1.25-2.5b/yr
 the cost of unplanned downtime for Fortune 
 1000 companies 35©2008–19 New Relic, Inc. All rights reserved
  58. 58. ©2008–19 New Relic, Inc. All rights reserved 36 But who will decide which company thrives 
 and which one dies?
  59. 59. ©2008–19 New Relic, Inc. All rights reserved 36 But who will decide which company thrives 
 and which one dies? Who is going to determine the victors?
  60. 60. ©2008–19 New Relic, Inc. All rights reserved 37 You.
  61. 61. ©2008–19 New Relic, Inc. All rights reserved 38 Committed to Solving Customer Challenges Cloud Adoption Agile DevOps Digital Customer 
 Experience
  62. 62. ©2008–19 New Relic, Inc. All rights reserved 39
  63. 63. ©2008–19 New Relic, Inc. All rights reserved 39 2006 Cloud 2009 DevOps 2012 Microservices 2013 Docker 2014 Serverless & Kubernetes 2018 Service Mesh
  64. 64. ©2008–19 New Relic, Inc. All rights reserved 40
  65. 65. ©2008–19 New Relic, Inc. All rights reserved 40 Customer Expectations New Technologies Cultural Changes Talent Retention Faster Velocity + Deployment
  66. 66. ©2008–19 New Relic, Inc. All rights reserved 41
  67. 67. ©2008–19 New Relic, Inc. All rights reserved 42
  68. 68. ©2008–19 New Relic, Inc. All rights reserved 42
  69. 69. ©2008–19 New Relic, Inc. All rights reserved 43 Velocity Imperative
  70. 70. ©2008–19 New Relic, Inc. All rights reserved 43 Deliver Value to Your Customers Faster Velocity Imperative
  71. 71. ©2008–19 New Relic, Inc. All rights reserved Choose Two 44 COSTSPEED QUALITY
  72. 72. ©2008–19 New Relic, Inc. All rights reserved Choose Two 44©2008–19 New Relic, Inc. All rights reserved Choose Two 47©2008–19 New Relic, Inc. All rights reserved Choose Two 47 COSTSPEED QUALITY
  73. 73. ©2008–19 New Relic, Inc. All rights reserved 45 SCALABLE RELIABLE MAINTAINABLE PORTABLE RESILIENT CONTINUOUS DISPOSABLE OBSERVABLE AUTOMATED COSTQUALITY ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 SPEED
  74. 74. ©2008–19 New Relic, Inc. All rights reserved 45 Expectations of Modern Software SCALABLE RELIABLE MAINTAINABLE PORTABLE RESILIENT CONTINUOUS DISPOSABLE OBSERVABLE AUTOMATED COSTQUALITY ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 SPEED
  75. 75. ©2008–19 New Relic, Inc. All rights reserved 45 Expectations of Modern Software SCALABLE RELIABLE MAINTAINABLE PORTABLE RESILIENT CONTINUOUS DISPOSABLE OBSERVABLE AUTOMATED COSTQUALITY ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 SPEED
  76. 76. ©2008–19 New Relic, Inc. All rights reserved 46 FAST FEEDBACK BLAMELESS DATA-DRIVEN AUTONOMOUS T-SHAPED INTEGRATED COLLABORATIVE FLEXIBLE TRUSTED RESPONSIBLEFAIL FAST ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ADAPTIVE
  77. 77. ©2008–19 New Relic, Inc. All rights reserved 46 Expectations of Modern Software Teams FAST FEEDBACK BLAMELESS DATA-DRIVEN AUTONOMOUS T-SHAPED INTEGRATED COLLABORATIVE FLEXIBLE TRUSTED RESPONSIBLEFAIL FAST ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ADAPTIVE
  78. 78. ©2008–19 New Relic, Inc. All rights reserved 46 Expectations of Modern Software Teams FAST FEEDBACK BLAMELESS DATA-DRIVEN AUTONOMOUS T-SHAPED INTEGRATED COLLABORATIVE FLEXIBLE TRUSTED RESPONSIBLEFAIL FAST ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ADAPTIVE
  79. 79. ©2008–19 New Relic, Inc. All rights reserved 47 Core Principles of a Modern Monitoring Platform Provides customer-centric visibility Scales to your 
 biggest day Supports modern tech Intelligence + analytics to find and 
 fix issues fast Must be open and extensible Empowers teams to easily adopt and use
  80. 80. ©2008–19 New Relic, Inc. All rights reserved 48 Connected Data Points Across Your Stack End-User Experience Applications The BusinessInfrastructure
  81. 81. ©2008–19 New Relic, Inc. All rights reserved 49
  82. 82. ©2008–19 New Relic, Inc. All rights reserved 49 Real-time insights to help your company win.
  83. 83. ©2008–18 New Relic, Inc. All rights reserved PRINCIPAL PRODUCT MARKETING MANAGER @seankcarpenter SEAN CARPENTER
  84. 84. DISTRIBUTED TRACING
  85. 85. ©2008–18 New Relic, Inc. All rights reserved NEW RELIC DISTRIBUTED TRACING 52 Analyze calls across your micro-service ecosystem in a single UI
  86. 86. ©2008–18 New Relic, Inc. All rights reserved NEW RELIC DISTRIBUTED TRACING 52 Analyze calls across your micro-service ecosystem in a single UI Find Errors, Bottlenecks, and Anomalies Use Metadata 
 to Zero in on the Traces That 
 Matter Most Understand 
 Your Application Dependencies
  87. 87. ©2008–18 New Relic, Inc. All rights reserved 53 DEMO
  88. 88. ©2008–18 New Relic, Inc. All rights reserved 54
  89. 89. AI
  90. 90. A IPPLIED NTELLIGENCE
  91. 91. ©2008–18 New Relic, Inc. All rights reserved INTRODUCING NEW INTELLIGENCE FEATURES
 IN NEW RELIC ALERTS 56 Outlier Detection
  92. 92. ©2008–18 New Relic, Inc. All rights reserved INTRODUCING NEW INTELLIGENCE FEATURES
 IN NEW RELIC ALERTS 56 Outlier Detection
  93. 93. ©2008–18 New Relic, Inc. All rights reserved 57 DEMO
  94. 94. ©2008–18 New Relic, Inc. All rights reserved INTRODUCING NEW INTELLIGENCE FEATURES 
 IN NEW RELIC ALERTS 58 Incident Context Shows you where to look to fix something fast! 58
  95. 95. ©2008–18 New Relic, Inc. All rights reserved INTRODUCING NEW INTELLIGENCE FEATURES 
 IN NEW RELIC ALERTS 58 Incident Context Shows you where to look to fix something fast! 58
  96. 96. ©2008–18 New Relic, Inc. All rights reserved INCIDENT CONTEXT 59
  97. 97. ©2008–18 New Relic, Inc. All rights reserved INCIDENT CONTEXT 6060
  98. 98. ©2008–18 New Relic, Inc. All rights reserved INCIDENT CONTEXT 6060
  99. 99. ©2008–18 New Relic, Inc. All rights reserved INCIDENT CONTEXT 61
  100. 100. KUBERNETES
  101. 101. ©2008–18 New Relic, Inc. All rights reserved RAPID ADOPTION OF KUBERNETES 63
  102. 102. ©2008–18 New Relic, Inc. All rights reserved RAPID ADOPTION OF KUBERNETES 63 
 Move Faster 
 Cost Efficient 
 Portable
  103. 103. ©2008–18 New Relic, Inc. All rights reserved 64 DEMO
  104. 104. ©2008–18 New Relic, Inc. All rights reserved 65 NEW RELIC KUBERNETES CLUSTER EXPLORER Understand the health & performance of your complex Kubernetes environments
  105. 105. ©2008–18 New Relic, Inc. All rights reserved SHARED VISION FOR MONITORING MODERN SOFTWARE ARCHITECTURES 66 + Containers Microservices Kubernetes
  106. 106. Deliver Customer Value Faster
  107. 107. OBSERVABILITY AS CODE
  108. 108. ©2008–18 New Relic, Inc. All rights reserved Provides application- centric visibility Scales to your biggest day Supports modern tech Delivers intelligence to find and fix issues fast Empowers teams to easily adopt and use CORE PRINCIPLES OF A MODERN MONITORING PLATFORM 6969 Must be open 
 and extensible
  109. 109. ©2008–18 New Relic, Inc. All rights reserved Provides application- centric visibility Scales to your biggest day Supports modern tech Delivers intelligence to find and fix issues fast Empowers teams to easily adopt and use CORE PRINCIPLES OF A MODERN MONITORING PLATFORM 6969 Must be open 
 and extensible Must be open 
 and extensible
  110. 110. ©2008–18 New Relic, Inc. All rights reserved SENIOR DIRECTOR OF PLATFORM & ECOSYSTEM @weitzelm Mark Weitzel
  111. 111. ©2008–18 New Relic, Inc. All rights reserved 71
  112. 112. ©2008–18 New Relic, Inc. All rights reserved 71 THE NEW RELIC DEVELOPER PROGRAM Extend Customize Automate
  113. 113. ©2008–18 New Relic, Inc. All rights reserved 72
  114. 114. ©2008–18 New Relic, Inc. All rights reserved 73
  115. 115. ©2008–18 New Relic, Inc. All rights reserved 74
  116. 116. ©2008–18 New Relic, Inc. All rights reserved 75
  117. 117. ©2008–18 New Relic, Inc. All rights reserved 76
  118. 118. ©2008–18 New Relic, Inc. All rights reserved 77
  119. 119. ©2008–18 New Relic, Inc. All rights reserved 78
  120. 120. ©2008–18 New Relic, Inc. All rights reserved 79
  121. 121. ©2008–18 New Relic, Inc. All rights reserved 80
  122. 122. ©2008–18 New Relic, Inc. All rights reserved START EXTENDING TODAY developer.newrelic.com 81
  123. 123. ©2008–18 New Relic, Inc. All rights reserved START EXTENDING TODAY developer.newrelic.com 81 Education Code Community
  124. 124. Deliver Customer Value Faster
  125. 125. ©2008–19 New Relic, Inc. All rights reserved 83 Agenda 9:00 – 11:00 Morning Keynote Digital Moments of Truth 11:00 – 11:10 Break 11:10 – 12:00 DevOps and Agility Panel 12:00 – 1:00 Lunch 1:00 – 2:45 Afternoon Sessions 3:00 – 3:15 Break 3:15 – 5:00 Afternoon Sessions Celebrity Dashboards 5:00 Networking Reception
  126. 126. ©2008–18 New Relic, Inc. All rights reserved©2008–18 New Relic, Inc. All rights reserved 84

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