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Three Monitoring Mistakes and How to Avoid Them

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The days of parsing log files and building out homebrewed monitoring tools are (thankfully) coming to an end. Yet as those outdated techniques begin to fade, a whole new set of challenges have arisen around employing and running modern monitoring solutions.

Discover how New Relic can help turn monitoring blunders into intelligent problem solving, including how to avoid making common mistakes like:
- Not monitoring the whole system
- Monitoring arbitrary things in your system
- Making your monitoring part of the problem

Published in: Software
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Three Monitoring Mistakes and How to Avoid Them

  1. 1. ©2008–18 New Relic, Inc. All rights reserved Three Monitoring Mistakes (and How to Avoid Them) February 26, 2019
  2. 2. Confidential ©2008–18 New Relic, Inc. All rights reserved Adam Larson Principal Technical Marketing Engineer New Relic Our Speaker 2 @nr_alarson
  3. 3. 3 Housekeeping Confidential ©2008-17 New Relic, Inc. All rights reserved. Today’s webinar is being recorded. A link to the recording will be emailed to all registrants shortly after. Please be sure to ask any questions via the “Questions Panel”. There will be a brief survey after the webinar for any additional questions or feedback.
  4. 4. The main mistake that people make… Not using 4
  5. 5. ©2008–18 New Relic, Inc. All rights reserved Not monitoring the whole system Mistake #1 5
  6. 6. ©2008–18 New Relic, Inc. All rights reserved 6Source: https://www.qnap.com/en/product/tvs-471
  7. 7. ©2008–18 New Relic, Inc. All rights reserved 7 Customer Courier Distributor Manufacturer
  8. 8. ©2008–18 New Relic, Inc. All rights reserved 8 Sources: https://www.deviantart.com/roweig/art/Angry-Twitter-335700830 https://commons.wikimedia.org/wiki/File:Not_facebook_not_like_thumbs_down.png https://katemcolby.files.wordpress.com/2016/10/one-star.png
  9. 9. ©2008–18 New Relic, Inc. All rights reserved 9 Customer Courier Distributor Manufacturer
  10. 10. ©2008–18 New Relic, Inc. All rights reserved 10 Customer Courier Distributor Manufacturer Customer Frontend Backend Infrastructure
  11. 11. ©2008–18 New Relic, Inc. All rights reserved Monitoring arbitrary things about the system Mistake #2 11
  12. 12. ©2008–18 New Relic, Inc. All rights reserved 12 50< MPH
  13. 13. ©2008–18 New Relic, Inc. All rights reserved 13 Did the speed of the bus fall below 50mph? Did the bus explode?
  14. 14. ©2008–18 New Relic, Inc. All rights reserved 14 90> %
  15. 15. ©2008–18 New Relic, Inc. All rights reserved 15 Did the CPU go above 90%? Is my customer experience degraded in any meaningful way?
  16. 16. ©2008–18 New Relic, Inc. All rights reserved Making monitoring their problem Mistake #3 16
  17. 17. ©2008–18 New Relic, Inc. All rights reserved 17 A typical work day Work Reading “Plus One” Emails Meetings Staring at a wall Redditing Socializing Doing someone else’s work
  18. 18. ©2008–18 New Relic, Inc. All rights reserved Metrics Events Logs Traces Inventory Metadata Labels Dashboarding Alerts Scaling Security Upgrades Reporting Developing Debugging Monitoring Trends 18 Third-parties
  19. 19. ©2008–18 New Relic, Inc. All rights reserved 19 In one minute on the Internet… There are 2,000 newly published blogs Twitter processes 480 thousand tweets Tinder sees 1.1 million swipes Google processes 3.7 million queries The entire Internet sees 187 million emails sent Source: http://www.visualcapitalist.com/internet-minute-2018/ New Relic processes 2 billion metrics
  20. 20. ©2008–18 New Relic, Inc. All rights reserved 20 Mistake #1 Mistake #2 Mistake #3 Not monitoring the whole system Monitoring arbitrary things about the system Making monitoring the problem
  21. 21. ©2008–18 New Relic, Inc. All rights reserved Monitoring too late Bonus Mistake #4 21
  22. 22. ©2008–18 New Relic, Inc. All rights reserved 22 Lofty Vision Rushed Monolith Microservice Rewrite Modern Software Development Point people start caring about monitoring
  23. 23. Confidential ©2008–18 New Relic, Inc. All rights reserved Learn more at newrelic.com/solutions/cloud-adoption 23
  24. 24. Thank You ©2008–18 New Relic, Inc. All rights reserved alarson@newrelic.com @nr_alarson

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