2. 2
1. Introduction: (Chapter I)
In this report researchers have tried to explain the effects of monetary and
non-monetary benefits on employee loyalty and turnover intention towards
the business organization for this purpose researchers have taken the
employees of Nestle (Water) Pakistan they participated voluntarily and
independently in our questionnaire survey.
1.1 Introduction of Variables:
For research purposes researchers have taken the ‘Monetary and non-Monetary
Benefits’ as “Independent Variables” whereas ‘Employee loyalty and ‘Employee
turnover intention’ as “Dependent variables”
1.2 Conceptual Framework:
1.3 Measurements: (Citations)
The Research questionnaire included the questions regarding the concept of
‘monetary benefits’ from Article of ‘Acceptance of monetary rewards on open source
software development’ By ‘Sandeep Krishnamurthy, Shaosong Ou Arvid K.Tripathi’
in (2013) which were as follows;
a. Performance Bonuses
b. Gratuity Fund
c. From for-Profit Organization
d. From Non-Profit Organization
For the Concept of ‘Non-Monetary Benefits’ Article of ‘Relationship of Non-monetary
incentives, job satisfaction and employee job performance’ By ‘Alkhaliel Adeeb
Abdullah’ in (2013) the questions were as follows;
ORGANIZATIONAL BENEFITS:
a. Medical Aid Benefits
b. Cell phone benefits
c. Fuel Benefits
WORK PERFORMANCE RECOGNITION AND INVOLVEMENT:
a. Full Appreciation of work done
b. Feeling of being well informed
c. Freedom to plan and work independently
Monetary Benefits
Non-monetary Benefits
Employee Loyalty
Turnover Intention
3. 3
d. Participation in goal Setting
CAREER DEVELOPMENT MANAGEMENT AND COACHING:
a. Job Rotation
b. Internships
c. Overseas Assignments
d. Succession Planning
e. Leadership Training
WORK LIFE BALANCE:
a. Flexible working hours
b. Alternate Work Sites/ Work at home
c. Employee wellness and health Programs
d. Paid maternity leave
WORK ENVIRONMENT:
a. Good working Conditions (Cleanliness, Temperature, Lighting)
b. Eating and Smoking Facilities
c. Parking Availability
LEARNING OPPORTUNITIES:
a. Scholarships
b. Full Time/Part time Study reimbursement
c. Company in-house Training and development
d. Overseas Seminars/ Conferences Attendance
For the Concept of ‘Employee Loyalty’ Article of ‘Employee loyalty in Hungarian
Hotels’ By ‘Elizabeth M Ineson, Eszter Benhe’ in (2013) the questions were as follows;
COMMITMENT TO PEERS, MANAGERS AND COMPANY:
a. I Enjoy good communication with my managers
b. I respect my Head of department
c. I enjoy good communication with my peers
d. I am proud of my Company
e. I think of the work Place my second home and peers as my family
JOB CONDITIONS:
a. I receive good training from this Company
b. There are opportunities for skill development in my job
c. Working hours are suitable to me
d. The job is varied; Each day is different
e. I have job security
PERSONAL BENEFITS:
a. The benefits offered are good
b. The Salary offered is good
c. The job is fun
SERVICE ELEMENT AND LOCATION:
a. I like providing good services to customers
b. I get personal satisfaction from my job
4. 4
c. Location of workplace is convenient to me
CAREER AND STATUS:
a. My job is highly respected in industry
b. My job is highly respected in society
c. I have a career path planned for me
For the Concept of ‘Employee Turnover Intention’ Article of ‘Career growth
Opportunities and employee turnover intention in public accounting firms’ By ‘Hossein
Nouri, Robert J parker’ in (2012) the questions were as follows;
a. Barring foreseen circumstances, I intend to stay with my current job
b. I plan to remain with my current job for at least a few years
c. For the foreseeable future, I plan to stay with my current job
2. Presentation of Results: (Chapter II)
The purpose of this Chapter is to present the results which were obtained through
implication of various Statistical Techniques.
2.1 Response Rate:
The Response Rate was as follows;
Questionnaire Sent Failed Responses Responses Received Response Rate
40 2 38 95%
Researchers sent 40 questionnaires to selected employees of Nestle Pakistan and a total of 38
