QUESTION 1 Communications can be classified via four methods. Which of the following is NOT one of these methods? Listening Verbal Nonverbal Written QUESTION 2 Continuous Improvement is a process of the safety management system that emphasizes the contributions people make to __________ and permanent solutions to problems. short-range medium-range long-range External QUESTION 3 __________ is any condition in the workplace that, by itself or by interacting with other variables, could cause death, injuries, property damage, or other losses. A   hazard An   accident An   oversight A   miscalculation QUESTION 4 What form of communication is best to use in the majority of situations that will arise on the job? Filter   free interaction One-on-one,   positive reinforcement Oral,   then written, followed by feedback One-on-one   and face-to-face QUESTION 5 In the discussion on "Communication Filters," the author of your textbook lists three of the most common filters. Which of the following is NOT one of these filters? Knowledge Bias Mood Feedback QUESTION 6 A __________ environment does not exist. healthy clean zero-risk noisy QUESTION 7 Which of the following are NOT included in the hidden costs of accidents? Lost   time by supervision Medical   and compensation insurance costs Costs   of breaking in a new worker Damages   to tools and equipment QUESTION 8 Safety and health efforts should be __________, budgeted, measured, and evaluated. fixed complex planned motivation QUESTION 9 Which of the following is NOT one of the nine elements of a safety management system? Management   leadership and commitment Analyzing   the work and the workplace periodically Hazard   recognition, evaluation, and control Training   and orientation QUESTION 10 Most safety experts agree that most mishaps in the workplace involve human errors of __________ or commission. planning omission involvement Attitude QUESTION 11 Safety costs money, and many managers refuse to invest their money on something that produces no profits. How would you go about convincing your manager he or she is wrong? Give an example of your proof. (Minimum of 200 words) ...

1. QUESTION 1
Communications can be classified via four methods. Which of
the following is NOT one of these methods?
Listening
Verbal
Nonverbal
Written
QUESTION 2
Continuous Improvement is a process of the safety management
system that emphasizes the contributions people make to

2. __________ and permanent solutions to problems.
short-range
medium-range
long-range
External
QUESTION 3
__________ is any condition in the workplace that, by itself or
by interacting with other variables, could cause death, injuries,
property damage, or other losses.
A hazard

3. An accident
An oversight
A miscalculation
QUESTION 4
What form of communication is best to use in the majority of
situations that will arise on the job?
Filter free interaction
One-on-one, positive reinforcement
Oral, then written, followed by feedback

4. One-on-one and face-to-face
QUESTION 5
In the discussion on "Communication Filters," the author of
your textbook lists three of the most common filters. Which of
the following is NOT one of these filters?
Knowledge
Bias
Mood
Feedback
QUESTION 6
A __________ environment does not exist.

5. healthy
clean
zero-risk
noisy
QUESTION 7
Which of the following are NOT included in the hidden costs of
accidents?
Lost time by supervision

6. Medical and compensation insurance costs
Costs of breaking in a new worker
Damages to tools and equipment
QUESTION 8
Safety and health efforts should be __________, budgeted,
measured, and evaluated.
fixed
complex
planned
motivation

7. QUESTION 9
Which of the following is NOT one of the nine elements of a
safety management system?
Management leadership and commitment
Analyzing the work and the workplace periodically
Hazard recognition, evaluation, and control
Training and orientation
QUESTION 10
Most safety experts agree that most mishaps in the workplace
involve human errors of __________ or commission.

8. planning
omission
involvement
Attitude
QUESTION 11
Safety costs money, and many managers refuse to invest their
money on something that produces no profits. How would you
go about convincing your manager he or she is wrong? Give an
example of your proof. (Minimum of 200 words)