This research explores the use of English as a global language in multinational settings, particularly in regard to business context. The study was undertaken from an applied linguistic focus with an educational perspective i.e. the main areas of study in contemporary applied linguistics deal with the theory and practice of language teaching and language learning, and on the processes of language used in fieldwork.
English for Business Communication in the Algerian Multinational Companies
1. PEOPLE’S DEMOCRATIC REPUBLIC OF ALGERIA
MINISTRY OF HIGHER EDUCATION AND SCIENTIFIC RESEARCH
UNIVERSITY OF BECHAR
FACULTY OF LETTERS, HUMAN AND SOCIAL SCIENCES
DEPARTMENT OF FOREIGN LANGUAGES
SECTION OF ENGLISH
Doctoral School
2. NAME SURNAME DEGREE UNIVERSITY
PRESIDENT
Miliani Mohamed Professor Oran
EXAMINER
Benali Rachid
Mohamed
Doctor Oran
SUPERVISOR
Belkhenchir Khadoudja Doctor Oran
Members of The Jury
4. PROBLEMATIC
To which extent the use of English for Business
communication may satisfy the needs,
wants and lacks of the workers in the Algerian
multinational companies?
5. Sub-questions
1/ What English communication skills for business
settings do workers require in order to operate effectively in
multinational companies?
2/ What is the real situation of the English language in
the Algerian multinational companies and what are the needs,
lacks and wants of business graduates working there?
3/ What can be done to further assist business students to
develop the kind of communication skills they will require to
operate appropriately in multinational work environment?
6. Hypotheses
•The language level of the business graduates working in
multinational workplaces influences the real situation
of the English language in those places.
•There is a gap between the theory of the language proficiency
in multinational workplaces and the real situation of it in
these places.
7. Research Methodology
•Classroom Observations: such means of research allows
direct contact with what takes place in the classrooms.
•Questionnaires: Economics Department Teachers, workers of
the two companies as case studies.
•Analysis of authentic workplace documents: such as faxes,
emails …
8. The Present Investigation is Split Into Four Chapters
Chapter One: ESP in Algeria and in the Two Companies
as Case Studies.
Chapter Two: ESP Literature Review.
Chapter Three: Data Collection and Analysis.
Chapter Four: Suggestions and Recommendations.
9. Chapter One:
ESP in Algeria and in the Two Companies as case Studies
Introduction
Research Background
English for Specific Purposes
English in the Workplace (English for Business Communication)
The Two Companies as Case Studies
Research Aims, Questions and Methods
Conclusion
10. Chapter Two:
ESP Literature Review
Introduction
The Emergence of ESP
English for Specific Purposes: Definition, Classification and
Perspectives
English: A Global or International Language?
Uses of English in Business Communication
Business Correspondences
Multinational Companies and the Need for a Specific Business
Language
Workplace Language Competency
Conclusion
11. Chapter Three
Data Collection and Analysis
Introduction
The Status of English in the Faculty of Economics
The Language Situation at the Department of Economics
The English Teachers
The Status of English in the Two Multinational Companies
Data Collection and Methodology
Field Visits to the Two Companies
Data Analysis
Company Correspondences and other Communication
Documents
Some Linguistic Features of the Studies Correspondences
General Discussions
Conclusion
12. Chapter Four:
Suggestions and Recommendations
Introduction
Implications of the Data Obtained From the Case Studies
Propositions for Future Directions for Business Education
Recommendations
The Design of a Sample Unit
The Sample Unit Contents
Limitations of the Research
Suggested Research Contributions
Endorsement for Future Research
Conclusion