One of the benefits of NABD complaint management system is that you can tie complaint information to other modules. Within the module you are able to store customer information such as name, contact information, order number, & other internal contact of specified customer.

1. Complaint Management system
Complaint management system is a web based system. NABD can help you
design and implement a customer complaint management system that deal with
complaint quickly with maximum flexibility. An effective complaint management
system can improve your reputation. Customer complaint system improves
customer’s experience of dealing with your organization & reduces the risk of
reputational damage. An effective complaint management system saves time
and money by quickly resolving your problems. NABD complaint management
system wants to provide consumer with confidence about the independence of
complaint reviewer. Complaint management system can be configured in any way
that suits your organization, but include single telephone & email gateway for
complaint enquiries and case management of complaint from inception to
completion.
How complaint management system helps customers:-
Design complaint management system
Develop staff skills in complaint handling through training
Review standard document related to complaint management
Improve standard work flow
Design standard report
Provide expert dispute resolution on a case by case basis
Greater control over the outcome of adverse events
One of the benefits of NABD complaint management system is that you can tie
complaint information to other modules. Within the module you are able to store
customer information such as name, contact information, order number, & other
internal contact of specified customer.