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Top 5 Salesforce business payoffs
Table of Contents 
Improved Sales Profitability 
Better Visibility and Control 
Less Waste in Marketing and Sales 
Business Agility 
Your Priciest Business Process - Now More Reliable 
Final Thoughts 
1 
2 
3 
4 
5
Improved Sales Profitability 
Improving your sales 
productivity isn’t enough. It 
won’t help your business if 
sales reps get really good at 
closing money-losing deals. 
A well implemented 
Salesforce instance should 
mean that your reps chase 
the right prospects and most 
profitable deals! 
The point is to lower the cost 
of customer acquisition and 
increase customer lifetime 
value: more upselling, repeat 
business, and customer 
referrals.
Better Visibility and Control 
Salesforce can tighten up sales 
forecasts and show early warning 
signals if there are pipeline problems. 
Salesforce provides more 
measurability of marketing, sales, and 
customer support efforts. 
The system allows you to run forecasts 
and account reviews on the fly. 
It can also pinpoint where customer 
problems are, allowing you to take 
action to reduce customer complaints. 
With Salesforce, every authorized user 
in your company has real-time access 
to relevant data.
Less Waste in Marketing and Sales 
Salesforce provides great insight into 
marketing effectiveness with ROI metrics 
right down to each marketing campaign. 
This can help you compare which 
marketing activities drive revenue , 
allowing you to stop funding 
unproductive campaigns. 
Salesforce can also help define profitable 
and non-profitable client prospects. Over 
time, you can develop templates for 
high-profit customer profiles versus 
prospects who prove hard to convert and 
upsell. 
This clearer view of prospects can boost 
rep morale and sales profitability!
Business Agility 
Because business agility is critical in 
today’s world, Salesforce’s modular and 
flexible nature allows you to respond 
quickly to changes in your market. 
Salesforce is not a closed application but 
rather an extensible framework with a 
user interface and APIs. 
Other systems that are functionally rich 
“cradle to grave” solutions have trouble 
adapting to sudden changes in the 
market. 
Because business requirements move 
very fast in sales and marketing, the ease 
of turning off one obsolete function to 
open up new business rules within 
Salesforce, can give you a competitive 
advantage!
Your Priciest Business Process – Now More Reliable 
Typically the highest paid 
people in your company are 
in sales, yet your most 
unreliable business process 
is revenue generation. 
This unreliability shows up 
as scattered marketing, 
inaccurate sales forecasts, 
dissatisfied customers, and 
weak profitability. 
Salesforce enables you to 
make your revenue process 
a consistent and predictable 
engine, by identifying 
problem areas, testing 
proposed solutions, and 
ensuring compliance on all 
new improvements.
Final Thoughts 
Salesforce is no “Magic Bullet”. 
Before implementing, you need 
to prepare thoroughly for 
proper data cleansing, system 
integration, and business 
process improvements. 
In addition, your company must 
focus on user adoption. 
If the executive team leads by 
example and shows how 
Salesforce makes users’ lives 
better, the system will gain 
credibility and succeed in the 
long-term.
Sources and Attributes 
1. Nancy Duarte - http://www.duarte.com/slidedocs/ 
2. David Taber - http://saleslogistix.com/company/press.html, 
http://www.amazon.com/gp/product/013351739X/ref=as_li_tf_tl?ie=UTF8&camp=1789&creative= 
9325&creativeASIN=013351739X&linkCode=as2&tag=davtabass-20 
3. Traditional archery at Japanfest by John Trainor (cropped) is licensed under CC, 
www.flickr.com/photos/trainor/2902023575 
4. Magnifying glass 1/5 by John Lester is licensed under CC, 
www.flickr.com/photos/pathfinderlinden/7155072088 
5. Telescope on Eiffel Tower by Adrian Scottow is licensed under CC, 
www.flickr.com/photos/chodhound/5891854743 
6. 32/366-Lego by Paul Hudson is licensed under CC, www.flickr.com/photos/pahudson/6965420333 
7. Elgin Pocket Watch 02.05.09 [36] by timlewisnm is licensed under CC, 
www.flickr.com/photos/gozalewis/3257641860 
8. Blueprint by Will Scullin is licensed under CC, www.flickr.com/photos/wscullin/3770015203 
9. Altocumulus Cloud by Jeff Kubina is licensed under CC, www.flickr.com/photos/kubina/146306532
About Intellio Incloud 
At Intellio Incloud, our focus is on 
clearly understanding your unique 
business vision and delivering 
innovative and scalable solutions.
If you want to contact 
Linkedin: Myles Walsh: 
Myles Walsh 
Slideshare: 
Myles Walsh 
Twitter: 
@myles_walsh

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Intellio incloud top 5 business payoffs

  • 1. Top 5 Salesforce business payoffs
  • 2. Table of Contents Improved Sales Profitability Better Visibility and Control Less Waste in Marketing and Sales Business Agility Your Priciest Business Process - Now More Reliable Final Thoughts 1 2 3 4 5
  • 3. Improved Sales Profitability Improving your sales productivity isn’t enough. It won’t help your business if sales reps get really good at closing money-losing deals. A well implemented Salesforce instance should mean that your reps chase the right prospects and most profitable deals! The point is to lower the cost of customer acquisition and increase customer lifetime value: more upselling, repeat business, and customer referrals.
  • 4. Better Visibility and Control Salesforce can tighten up sales forecasts and show early warning signals if there are pipeline problems. Salesforce provides more measurability of marketing, sales, and customer support efforts. The system allows you to run forecasts and account reviews on the fly. It can also pinpoint where customer problems are, allowing you to take action to reduce customer complaints. With Salesforce, every authorized user in your company has real-time access to relevant data.
  • 5. Less Waste in Marketing and Sales Salesforce provides great insight into marketing effectiveness with ROI metrics right down to each marketing campaign. This can help you compare which marketing activities drive revenue , allowing you to stop funding unproductive campaigns. Salesforce can also help define profitable and non-profitable client prospects. Over time, you can develop templates for high-profit customer profiles versus prospects who prove hard to convert and upsell. This clearer view of prospects can boost rep morale and sales profitability!
  • 6. Business Agility Because business agility is critical in today’s world, Salesforce’s modular and flexible nature allows you to respond quickly to changes in your market. Salesforce is not a closed application but rather an extensible framework with a user interface and APIs. Other systems that are functionally rich “cradle to grave” solutions have trouble adapting to sudden changes in the market. Because business requirements move very fast in sales and marketing, the ease of turning off one obsolete function to open up new business rules within Salesforce, can give you a competitive advantage!
  • 7. Your Priciest Business Process – Now More Reliable Typically the highest paid people in your company are in sales, yet your most unreliable business process is revenue generation. This unreliability shows up as scattered marketing, inaccurate sales forecasts, dissatisfied customers, and weak profitability. Salesforce enables you to make your revenue process a consistent and predictable engine, by identifying problem areas, testing proposed solutions, and ensuring compliance on all new improvements.
  • 8. Final Thoughts Salesforce is no “Magic Bullet”. Before implementing, you need to prepare thoroughly for proper data cleansing, system integration, and business process improvements. In addition, your company must focus on user adoption. If the executive team leads by example and shows how Salesforce makes users’ lives better, the system will gain credibility and succeed in the long-term.
  • 9. Sources and Attributes 1. Nancy Duarte - http://www.duarte.com/slidedocs/ 2. David Taber - http://saleslogistix.com/company/press.html, http://www.amazon.com/gp/product/013351739X/ref=as_li_tf_tl?ie=UTF8&camp=1789&creative= 9325&creativeASIN=013351739X&linkCode=as2&tag=davtabass-20 3. Traditional archery at Japanfest by John Trainor (cropped) is licensed under CC, www.flickr.com/photos/trainor/2902023575 4. Magnifying glass 1/5 by John Lester is licensed under CC, www.flickr.com/photos/pathfinderlinden/7155072088 5. Telescope on Eiffel Tower by Adrian Scottow is licensed under CC, www.flickr.com/photos/chodhound/5891854743 6. 32/366-Lego by Paul Hudson is licensed under CC, www.flickr.com/photos/pahudson/6965420333 7. Elgin Pocket Watch 02.05.09 [36] by timlewisnm is licensed under CC, www.flickr.com/photos/gozalewis/3257641860 8. Blueprint by Will Scullin is licensed under CC, www.flickr.com/photos/wscullin/3770015203 9. Altocumulus Cloud by Jeff Kubina is licensed under CC, www.flickr.com/photos/kubina/146306532
  • 10. About Intellio Incloud At Intellio Incloud, our focus is on clearly understanding your unique business vision and delivering innovative and scalable solutions.
  • 11. If you want to contact Linkedin: Myles Walsh: Myles Walsh Slideshare: Myles Walsh Twitter: @myles_walsh