3. Company background
There are many multinational co in the uk. M & S is of them.
Today M & S one of the leading retailers of clothing,food
home products & financial service. M & S has 1253 store
across the world. M & S is of member of London stock
exchange & world economic forum. In UK has 798 stores &
33.6millon customer. In addition total employee is 85831
including uk. Business are split up 55% turnover from retail
45% turnover from merchandise. last year revenue was 10
billion in uk % international revenue 1.2billion.total value of
equity 2706.7 billion while most of M & S food is produce in
the uk & Europe as much as 90% other products are now
source elsewhere. M & S made most of products by own
banded % own hand.3000 suppliers provides all of products.
4. What is CSR ?
Concept, key issue ,
context
Key CSR drivers
Implication for M & S
Implication for
developed
5.
6.
Main concept of CSR
Firms have responsibility to societies including economic
legal ethical
Social context : There is tacit social contract between the
organization & socity, certain rights in exchange for certain
responsibity (Donaldon 1982)
CSR political economy
The rights & responsibilities assigned to private industry
7. Key issue of CSR (M & S)
M & S has structured its report using 3 principles of its
approach to CSR developed by its board level
committee in 2014
Principle 1: Product related to quality
Quality Management system : global sourcing
principles ethical trading animal welfare responsible
product sustainsible sourcing.
Principle 2: people related to workplace sourcing
principle ethical trading , community investment %
charity for children, poor community
Principle 3 : place related energy water & waste
transport
8. Key activities & impact of CSR M & S
1. Business ethics:
Governance
Ethical supply chain
Animal welfare
2. Human rights & labour standards :
Professional developed
Health & safety
3. Stockholder engagement:
Community investment: In 2012-13 M & S exceeded its target
by providing 3263 work placement aim to do it again coming
year.
In addition M & S raised over 17 million for breakthrough breast
cancer awareness by selling a range of lingerie and pins since
2001 1.9 million last year
9. 4.Environment: M & Sis the 1st major retailed to become carbon
neutral M & S of recycle 100% waste , nothing goes to landfills.
31% of M & S products now been a plan made at an eco
factory or made from recycle material.
1.7 billion bags saved in given year.
Over half million hours of training & education.
Collect 147million cloths hangers for re used &recycle last year
11. Reducing energy water & waste: M & S reports
on emission from transportation & use of energy
water & air conditioning & waste.
A number of developed in recently in note
Energy management policy up dated
Energy efficiency training
Centralised management of waste collection
Third party recognition:
Awards
Assurance