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Introduction of 
the group member 
Prepared By Mohammad Shamim Mollah
CSR of M & S
Company background 
 There are many multinational co in the uk. M & S is of them. 
Today M & S one of the leading retailers of clothing,food 
home products & financial service. M & S has 1253 store 
across the world. M & S is of member of London stock 
exchange & world economic forum. In UK has 798 stores & 
33.6millon customer. In addition total employee is 85831 
including uk. Business are split up 55% turnover from retail 
45% turnover from merchandise. last year revenue was 10 
billion in uk % international revenue 1.2billion.total value of 
equity 2706.7 billion while most of M & S food is produce in 
the uk & Europe as much as 90% other products are now 
source elsewhere. M & S made most of products by own 
banded % own hand.3000 suppliers provides all of products.
What is CSR ? 
Concept, key issue , 
context 
Key CSR drivers 
Implication for M & S 
Implication for 
developed
 
Main concept of CSR 
Firms have responsibility to societies including economic 
legal ethical 
Social context : There is tacit social contract between the 
organization & socity, certain rights in exchange for certain 
responsibity (Donaldon 1982) 
CSR political economy 
The rights & responsibilities assigned to private industry
 Key issue of CSR (M & S) 
M & S has structured its report using 3 principles of its 
approach to CSR developed by its board level 
committee in 2014 
Principle 1: Product related to quality 
Quality Management system : global sourcing 
principles ethical trading animal welfare responsible 
product sustainsible sourcing. 
Principle 2: people related to workplace sourcing 
principle ethical trading , community investment % 
charity for children, poor community 
Principle 3 : place related energy water & waste 
transport
 Key activities & impact of CSR M & S 
1. Business ethics: 
Governance 
Ethical supply chain 
Animal welfare 
2. Human rights & labour standards : 
Professional developed 
Health & safety 
3. Stockholder engagement: 
Community investment: In 2012-13 M & S exceeded its target 
by providing 3263 work placement aim to do it again coming 
year. 
In addition M & S raised over 17 million for breakthrough breast 
cancer awareness by selling a range of lingerie and pins since 
2001 1.9 million last year
4.Environment: M & Sis the 1st major retailed to become carbon 
neutral M & S of recycle 100% waste , nothing goes to landfills. 
31% of M & S products now been a plan made at an eco 
factory or made from recycle material. 
1.7 billion bags saved in given year. 
Over half million hours of training & education. 
Collect 147million cloths hangers for re used &recycle last year
 Responsibility use of technology: 
o Intelligent labels 
o GM foods 
o Chemicals
 Reducing energy water & waste: M & S reports 
on emission from transportation & use of energy 
water & air conditioning & waste. 
 A number of developed in recently in note 
Energy management policy up dated 
Energy efficiency training 
Centralised management of waste collection 
 Third party recognition: 
Awards 
Assurance
CSR of Mark & Spenser

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CSR of Mark & Spenser

  • 1. Introduction of the group member Prepared By Mohammad Shamim Mollah
  • 2. CSR of M & S
  • 3. Company background  There are many multinational co in the uk. M & S is of them. Today M & S one of the leading retailers of clothing,food home products & financial service. M & S has 1253 store across the world. M & S is of member of London stock exchange & world economic forum. In UK has 798 stores & 33.6millon customer. In addition total employee is 85831 including uk. Business are split up 55% turnover from retail 45% turnover from merchandise. last year revenue was 10 billion in uk % international revenue 1.2billion.total value of equity 2706.7 billion while most of M & S food is produce in the uk & Europe as much as 90% other products are now source elsewhere. M & S made most of products by own banded % own hand.3000 suppliers provides all of products.
  • 4. What is CSR ? Concept, key issue , context Key CSR drivers Implication for M & S Implication for developed
  • 5.
  • 6.  Main concept of CSR Firms have responsibility to societies including economic legal ethical Social context : There is tacit social contract between the organization & socity, certain rights in exchange for certain responsibity (Donaldon 1982) CSR political economy The rights & responsibilities assigned to private industry
  • 7.  Key issue of CSR (M & S) M & S has structured its report using 3 principles of its approach to CSR developed by its board level committee in 2014 Principle 1: Product related to quality Quality Management system : global sourcing principles ethical trading animal welfare responsible product sustainsible sourcing. Principle 2: people related to workplace sourcing principle ethical trading , community investment % charity for children, poor community Principle 3 : place related energy water & waste transport
  • 8.  Key activities & impact of CSR M & S 1. Business ethics: Governance Ethical supply chain Animal welfare 2. Human rights & labour standards : Professional developed Health & safety 3. Stockholder engagement: Community investment: In 2012-13 M & S exceeded its target by providing 3263 work placement aim to do it again coming year. In addition M & S raised over 17 million for breakthrough breast cancer awareness by selling a range of lingerie and pins since 2001 1.9 million last year
  • 9. 4.Environment: M & Sis the 1st major retailed to become carbon neutral M & S of recycle 100% waste , nothing goes to landfills. 31% of M & S products now been a plan made at an eco factory or made from recycle material. 1.7 billion bags saved in given year. Over half million hours of training & education. Collect 147million cloths hangers for re used &recycle last year
  • 10.  Responsibility use of technology: o Intelligent labels o GM foods o Chemicals
  • 11.  Reducing energy water & waste: M & S reports on emission from transportation & use of energy water & air conditioning & waste.  A number of developed in recently in note Energy management policy up dated Energy efficiency training Centralised management of waste collection  Third party recognition: Awards Assurance