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#MonCon




MonCon EAST | May 18–20, 2012
#MonCon




                        Facebook and
                        Pinterest
                        Marketing for
                        Merchants


  Casey Carey, VP Marketing @caseycarey
Dorothy Davis, Marketing Manager @dorothyd
            Monsoon Commerce


                                 MonCon EAST | May 18–20, 2012
#MonCon




                   Social Media Explained
                   Facebook
                    Ads

today’s             Pages


   AGENDA   
            
                    Pinterest
                    Q&A




                             MonCon EAST | May 18–20, 2012
The journey begins…                              #MonCon




Our social media
 drives tons of                         That’s great.
   customer
 engagement!

                     Me   Boss
  I need more                            What do we
 budget make it                         get in return?
  even better!

                     Me   Boss
 More customer                          How much is
engagement and                          that worth?
  satisfaction!


                     Me   Boss
 Well, we don’t                           Have you
  really know,                          considered a
that’s really hard                         career
  to measure.                             change?

                     Me   Boss

                             MonCon EAST | May 18–20, 2012
Social Media Can be a Little                     #MonCon


        Complicated




                       MonCon EAST | May 18–20, 2012
Social Media Explained                                       #MonCon




      I’m hungry, I want a donut #food

      I like donuts

      This is where I eat donuts

      Here is a vintage picture of my donut

      How are donuts made?

      Here is a video of me eating donuts

      Here is a donut recipe

      My experience in cooking and eating donuts

      I’m a Google employee that eats donuts

                                   MonCon EAST | May 18–20, 2012
#MonCon




                   Social Media Explained
                   Facebook
                    Ads

today’s             Pages


   AGENDA   
            
                    Pinterest
                    Q&A




                             MonCon EAST | May 18–20, 2012
#MonCon




A few stats:                                                     Facebook
                                 Rank            Brand
                                                                Likes (MM)
 900MM users
                                  1     Coke                        41.85
 27.9% of the U.S. display
                                  2     Disney                      35.54
  advertising market, up from
                                  3     MTV                         34.18
  21% in 2010
                                  4     Converse                    30.21
 Mark Zuckerberg is now worth
                                  5     Starbucks                   30.02
  21BN
                                  6     Red Bull                    28.11
                                  7     McDonald’s                  19.59
                                  8     Victoria’s Secret           18.52
                                  9     Monster Energy              16.10
                                  10    Wal-Mart                    15.59
                                  11    Zara                        13.35
                                  12    NBA                          13.1
                                  13    Subway                      13.08
                                  14    Burberry                    12.83
                                  15    Target                      12.16

                                                 MonCon EAST | May 18–20, 2012
#MonCon




                   Social Media Explained
                   Facebook
                    Ads

today’s             Pages


   AGENDA   
            
                    Pinterest
                    Q&A




                             MonCon EAST | May 18–20, 2012
Facebook Ads                             #MonCon




                    Sponsored
                     stories – show
                     up in the stream

                    Ads – down the
                     right-hand side

                    Log-off ad –
                     large ad unit

                    Reach generator
                     – post in the
                     stream




               MonCon EAST | May 18–20, 2012
Facebook Ads - Targeting                                        #MonCon




   Location
       Country, city, state, radius, ZIP

   Age and Birthday

   Interests
       Activities, education and job titles,
        pages they like or groups

   Education Targeting
       Schools, majors, and status

   Connections Targeting
     Page, Group, Event or App
     Friends of “Likers”



                                                MonCon EAST | May 18–20, 2012
Facebook Ads – Key Uses                      #MonCon


       and Stats




                       Q1 2012
                   Metric       Change
                    CTR           -8%
                    CPM           41%
                    CPC           23%




                   MonCon EAST | May 18–20, 2012
#MonCon




                   Social Media Explained
                   Facebook
                    Ads

today’s             Pages


   AGENDA   
            
                    Pinterest
                    Q&A




                             MonCon EAST | May 18–20, 2012
Welcome to the New                         #MonCon


             Facebook Page
                                                Cover
                                                Image
Profile
Picture



Business                                     Views and
  Info                                          Apps



 Posts                                         Fans or
                                                Likers


Timeline



                            MonCon EAST | May 18–20, 2012
Facebook Pages – Cover Photo                    #MonCon




                         Size –
                          851 X 315px
                         Showcase a
                          unique image
                          relevant to your
                          brand
                         May not contain:
                               Price or purchase
                                information
                               Contact information
                               References to
                                elements, such as
                                Like or Share
                               Calls to action,
                                such as "Get it
                                now" or
                                “Download"




                      MonCon EAST | May 18–20, 2012
Facebook Pages – Cover Photo                    #MonCon




                      MonCon EAST | May 18–20, 2012
Facebook Pages – Cover Photo                    #MonCon




                      MonCon EAST | May 18–20, 2012
Facebook Pages – Profile Picture                   #MonCon




                              Size – now
                               180 X 180px

                              Shows up in your
                               fans' news feeds

                              Keep design
                               clean, iconic, and
                               easily
                               recognizable




                         MonCon EAST | May 18–20, 2012
Facebook Pages – Views and Apps                  #MonCon


            Section
                          Size –
                           111 X 74px
                          Top 4 are shown,
                           up to 12 total
                          Photos are
                           always first
                          Creates
                           navigation to
                           other content
                           from Timeline




                       MonCon EAST | May 18–20, 2012
Facebook Pages – Pin Content                    #MonCon




                         Pin a Post to the
                          top of the
                          Timeline
                         Expires in 7 days
                         Feature new
                          products,
                          seasonal offers,
                          sweepstakes,
                          apps, etc.




                      MonCon EAST | May 18–20, 2012
Facebook Pages – Highlight Key                   #MonCon


           Content
                          Highlight a Post
                          Extends across
                           the timeline
                          Feature new blog
                           posts, look
                           books, events,
                           and other news




                       MonCon EAST | May 18–20, 2012
Facebook Pages – Integrate Apps                   #MonCon


 to Drive Timeline Engagement
                           Width –
                            Narrow 520px
                            Wide 810px
                           Default Apps are
                            based on your
                            Page category
                           You can
                            create/add
                            custom Apps
                           Each App has a
                            unique URL – i.e.
                            landing page




                        MonCon EAST | May 18–20, 2012
Facebook Pages – Integrate Apps                   #MonCon


 to Drive Timeline Engagement




                        MonCon EAST | May 18–20, 2012
Facebook Pages – Integrate Apps                   #MonCon


 to Drive Timeline Engagement




                        MonCon EAST | May 18–20, 2012
Facebook Pages – Make Creative                   #MonCon


    Use of Your Milestones
                          A special kind of
                           post
                          Automatically
                           expanded to
                           widescreen
                          Key moments in
                           your brand's
                           history




                       MonCon EAST | May 18–20, 2012
#MonCon




                   Social Media Explained
                   Facebook
                    Ads

today’s             Pages


   AGENDA   
            
                    Pinterest
                    Q&A




                             MonCon EAST | May 18–20, 2012
#MonCon




             What’s All the Interest
              in Pinterest?
             How Pinterest Works
             Why Pinterest Matters
today’s
              Best Practices &
AGENDA:
          
              Brands Doing It Right
             Key take aways
             Q&A




                     MonCon EAST | May 18–20, 2012
Massive, Growing Audience                                 #MonCon




     20 million unique U.S. monthly users




            Source: ComScore




                                MonCon EAST | May 18–20, 2012
Investing for Growth                                        #MonCon




 Pinterest raised $100M at $1.5 billion valuation




                                  MonCon EAST | May 18–20, 2012
The Buzz                                                     #MonCon




           "It was one of the most hotly
           contested and sought-after
           financing events in Silicon
           Valley in quite some time”
                     - Mike Jaconi, Rakuten




                                   MonCon EAST | May 18–20, 2012
#MonCon




               What’s All the Interest
                in Pinterest?
               How Pinterest Works
               Why Pinterest Matters
today’s
               Best Practices &
   AGENDA       Brands Doing It Right
               Key take aways
               Q&A




                       MonCon EAST | May 18–20, 2012
Pin Your Images…                             #MonCon




                   MonCon EAST | May 18–20, 2012
…to Create a Pinboard                             #MonCon




                        MonCon EAST | May 18–20, 2012
#MonCon




               What’s All the Interest
                in Pinterest?
               How Pinterest Works
               Why Pinterest Matters
today’s
               Best Practices &
   AGENDA       Brands Doing It Right
               Key take aways
               Q&A




                       MonCon EAST | May 18–20, 2012
Significant Referral Traffic                             #MonCon




                        More referral traffic
                    than YouTube, Google+,
                    and LinkedIn combined.




    Source: Modea




                               MonCon EAST | May 18–20, 2012
Key Benefits to Merchants                             #MonCon




     Drives Traffic
     Links
     Brand Discovery & Evangelism
     Industry Thought Leader
     Information About Your Buyers


                            MonCon EAST | May 18–20, 2012
#MonCon




               What’s All the Interest
                in Pinterest?
               How Pinterest Works
               Why Pinterest Matters
today’s
               Best Practices &
   AGENDA       Brands Doing It Right
               Key take aways
               Q&A




                       MonCon EAST | May 18–20, 2012
Best Practices                                 #MonCon




                 1. Get creative: Create
                 boards with great content
                 2. Encourage pinning: Add
                 share button to images
                 3. Get out there: Add
                 button to site
                 4. Engage: Follow others,
                 “Repin,” “Like” & comment
                 5. Use Keywords: SEO
                 value
                 6. Cross-promote:
                 Facebook Integration



                     MonCon EAST | May 18–20, 2012
Brands Doing It Right:                             #MonCon


Oreck




                         MonCon EAST | May 18–20, 2012
Brands Doing It Right:                             #MonCon


Home Depot




                         MonCon EAST | May 18–20, 2012
#MonCon




               What’s All the Interest
                in Pinterest?
               How Pinterest Works
               Why Pinterest Matters
today’s
               Best Practices &
   AGENDA       Brands Doing It Right
               Key take aways
               Q&A




                       MonCon EAST | May 18–20, 2012
Three Key Takeaways                                    #MonCon




    20 Million Users

    Great Source of Referral Traffic

    Keep it Pinteresting




                             MonCon EAST | May 18–20, 2012
#MonCon




MonCon EAST | May 18–20, 2012
#MonCon




                                           Casey Carey
                                           (e) ccarey@monsooncommerce.com
                                           (p) 971-255-5856

          thank you!                       (t) @caseycarey

                                           Dorothy Davis
                                           (e) ddavis@monsooncommerce.com
                                           (p) 971-255-5830
                                           (t) @dorothyd




Please visit www.monsooncommerce.com/moncon to download a copy of this presentation,
         see pictures and videos, and tell us what you think about the conference.
                                                           MonCon EAST | May 18–20, 2012

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Facebook and Pinterest Marketing for Merchants

  • 1. #MonCon MonCon EAST | May 18–20, 2012
  • 2. #MonCon Facebook and Pinterest Marketing for Merchants Casey Carey, VP Marketing @caseycarey Dorothy Davis, Marketing Manager @dorothyd Monsoon Commerce MonCon EAST | May 18–20, 2012
  • 3. #MonCon  Social Media Explained  Facebook  Ads today’s  Pages AGENDA   Pinterest Q&A MonCon EAST | May 18–20, 2012
  • 4. The journey begins… #MonCon Our social media drives tons of That’s great. customer engagement! Me Boss I need more What do we budget make it get in return? even better! Me Boss More customer How much is engagement and that worth? satisfaction! Me Boss Well, we don’t Have you really know, considered a that’s really hard career to measure. change? Me Boss MonCon EAST | May 18–20, 2012
  • 5. Social Media Can be a Little #MonCon Complicated MonCon EAST | May 18–20, 2012
  • 6. Social Media Explained #MonCon I’m hungry, I want a donut #food I like donuts This is where I eat donuts Here is a vintage picture of my donut How are donuts made? Here is a video of me eating donuts Here is a donut recipe My experience in cooking and eating donuts I’m a Google employee that eats donuts MonCon EAST | May 18–20, 2012
  • 7. #MonCon  Social Media Explained  Facebook  Ads today’s  Pages AGENDA   Pinterest Q&A MonCon EAST | May 18–20, 2012
  • 8. #MonCon A few stats: Facebook Rank Brand Likes (MM)  900MM users 1 Coke 41.85  27.9% of the U.S. display 2 Disney 35.54 advertising market, up from 3 MTV 34.18 21% in 2010 4 Converse 30.21  Mark Zuckerberg is now worth 5 Starbucks 30.02 21BN 6 Red Bull 28.11 7 McDonald’s 19.59 8 Victoria’s Secret 18.52 9 Monster Energy 16.10 10 Wal-Mart 15.59 11 Zara 13.35 12 NBA 13.1 13 Subway 13.08 14 Burberry 12.83 15 Target 12.16 MonCon EAST | May 18–20, 2012
  • 9. #MonCon  Social Media Explained  Facebook  Ads today’s  Pages AGENDA   Pinterest Q&A MonCon EAST | May 18–20, 2012
  • 10. Facebook Ads #MonCon  Sponsored stories – show up in the stream  Ads – down the right-hand side  Log-off ad – large ad unit  Reach generator – post in the stream MonCon EAST | May 18–20, 2012
  • 11. Facebook Ads - Targeting #MonCon  Location  Country, city, state, radius, ZIP  Age and Birthday  Interests  Activities, education and job titles, pages they like or groups  Education Targeting  Schools, majors, and status  Connections Targeting  Page, Group, Event or App  Friends of “Likers” MonCon EAST | May 18–20, 2012
  • 12. Facebook Ads – Key Uses #MonCon and Stats Q1 2012 Metric Change CTR -8% CPM 41% CPC 23% MonCon EAST | May 18–20, 2012
  • 13. #MonCon  Social Media Explained  Facebook  Ads today’s  Pages AGENDA   Pinterest Q&A MonCon EAST | May 18–20, 2012
  • 14. Welcome to the New #MonCon Facebook Page Cover Image Profile Picture Business Views and Info Apps Posts Fans or Likers Timeline MonCon EAST | May 18–20, 2012
  • 15. Facebook Pages – Cover Photo #MonCon  Size – 851 X 315px  Showcase a unique image relevant to your brand  May not contain:  Price or purchase information  Contact information  References to elements, such as Like or Share  Calls to action, such as "Get it now" or “Download" MonCon EAST | May 18–20, 2012
  • 16. Facebook Pages – Cover Photo #MonCon MonCon EAST | May 18–20, 2012
  • 17. Facebook Pages – Cover Photo #MonCon MonCon EAST | May 18–20, 2012
  • 18. Facebook Pages – Profile Picture #MonCon  Size – now 180 X 180px  Shows up in your fans' news feeds  Keep design clean, iconic, and easily recognizable MonCon EAST | May 18–20, 2012
  • 19. Facebook Pages – Views and Apps #MonCon Section  Size – 111 X 74px  Top 4 are shown, up to 12 total  Photos are always first  Creates navigation to other content from Timeline MonCon EAST | May 18–20, 2012
  • 20. Facebook Pages – Pin Content #MonCon  Pin a Post to the top of the Timeline  Expires in 7 days  Feature new products, seasonal offers, sweepstakes, apps, etc. MonCon EAST | May 18–20, 2012
  • 21. Facebook Pages – Highlight Key #MonCon Content  Highlight a Post  Extends across the timeline  Feature new blog posts, look books, events, and other news MonCon EAST | May 18–20, 2012
  • 22. Facebook Pages – Integrate Apps #MonCon to Drive Timeline Engagement  Width – Narrow 520px Wide 810px  Default Apps are based on your Page category  You can create/add custom Apps  Each App has a unique URL – i.e. landing page MonCon EAST | May 18–20, 2012
  • 23. Facebook Pages – Integrate Apps #MonCon to Drive Timeline Engagement MonCon EAST | May 18–20, 2012
  • 24. Facebook Pages – Integrate Apps #MonCon to Drive Timeline Engagement MonCon EAST | May 18–20, 2012
  • 25. Facebook Pages – Make Creative #MonCon Use of Your Milestones  A special kind of post  Automatically expanded to widescreen  Key moments in your brand's history MonCon EAST | May 18–20, 2012
  • 26. #MonCon  Social Media Explained  Facebook  Ads today’s  Pages AGENDA   Pinterest Q&A MonCon EAST | May 18–20, 2012
  • 27. #MonCon  What’s All the Interest in Pinterest?  How Pinterest Works  Why Pinterest Matters today’s Best Practices & AGENDA:  Brands Doing It Right  Key take aways  Q&A MonCon EAST | May 18–20, 2012
  • 28. Massive, Growing Audience #MonCon 20 million unique U.S. monthly users Source: ComScore MonCon EAST | May 18–20, 2012
  • 29. Investing for Growth #MonCon Pinterest raised $100M at $1.5 billion valuation MonCon EAST | May 18–20, 2012
  • 30. The Buzz #MonCon "It was one of the most hotly contested and sought-after financing events in Silicon Valley in quite some time” - Mike Jaconi, Rakuten MonCon EAST | May 18–20, 2012
  • 31. #MonCon  What’s All the Interest in Pinterest?  How Pinterest Works  Why Pinterest Matters today’s  Best Practices & AGENDA Brands Doing It Right  Key take aways  Q&A MonCon EAST | May 18–20, 2012
  • 32. Pin Your Images… #MonCon MonCon EAST | May 18–20, 2012
  • 33. …to Create a Pinboard #MonCon MonCon EAST | May 18–20, 2012
  • 34. #MonCon  What’s All the Interest in Pinterest?  How Pinterest Works  Why Pinterest Matters today’s  Best Practices & AGENDA Brands Doing It Right  Key take aways  Q&A MonCon EAST | May 18–20, 2012
  • 35. Significant Referral Traffic #MonCon More referral traffic than YouTube, Google+, and LinkedIn combined. Source: Modea MonCon EAST | May 18–20, 2012
  • 36. Key Benefits to Merchants #MonCon Drives Traffic Links Brand Discovery & Evangelism Industry Thought Leader Information About Your Buyers MonCon EAST | May 18–20, 2012
  • 37. #MonCon  What’s All the Interest in Pinterest?  How Pinterest Works  Why Pinterest Matters today’s  Best Practices & AGENDA Brands Doing It Right  Key take aways  Q&A MonCon EAST | May 18–20, 2012
  • 38. Best Practices #MonCon 1. Get creative: Create boards with great content 2. Encourage pinning: Add share button to images 3. Get out there: Add button to site 4. Engage: Follow others, “Repin,” “Like” & comment 5. Use Keywords: SEO value 6. Cross-promote: Facebook Integration MonCon EAST | May 18–20, 2012
  • 39. Brands Doing It Right: #MonCon Oreck MonCon EAST | May 18–20, 2012
  • 40. Brands Doing It Right: #MonCon Home Depot MonCon EAST | May 18–20, 2012
  • 41. #MonCon  What’s All the Interest in Pinterest?  How Pinterest Works  Why Pinterest Matters today’s  Best Practices & AGENDA Brands Doing It Right  Key take aways  Q&A MonCon EAST | May 18–20, 2012
  • 42. Three Key Takeaways #MonCon 20 Million Users Great Source of Referral Traffic Keep it Pinteresting MonCon EAST | May 18–20, 2012
  • 43. #MonCon MonCon EAST | May 18–20, 2012
  • 44. #MonCon Casey Carey (e) ccarey@monsooncommerce.com (p) 971-255-5856 thank you! (t) @caseycarey Dorothy Davis (e) ddavis@monsooncommerce.com (p) 971-255-5830 (t) @dorothyd Please visit www.monsooncommerce.com/moncon to download a copy of this presentation, see pictures and videos, and tell us what you think about the conference. MonCon EAST | May 18–20, 2012