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Kevin Ban of Dovetail Health - November 11th Health Innovators Presentation
- 1. Leveraging Technology to Enhance Medication Management Kevin M. Ban, MD Chief Medical Officer Dovetail Health 1
- 2. Company Overview • Needham, MA • Year Founded: 2005 • One-on-one patient interventions • Deep understanding of patients and physicians • National network of clinicians CONFIDENTIAL 2 – DO NOT DISTRIBUTE
- 3. Medication Management Innovation •Medication Reconciliation •Medication Adherence Barriers •Medication Safety Screening •Medication Optimization •Comprehensive Medication Review CONFIDENTIAL 3 – DO NOT DISTRIBUTE
- 4. 4 Dovetail Health Management System (DHMS) Tech View Of Workflow Report outcomes Patient Engagement & Intervention Patient Data Import Client & Operational Reporting Medication Adherence 38% 21% 6% 5% 21% Communication To PCP & Others Patient Data Processing Intake Patients Enroll And Assess Schedule Patients And Plan Care Manage quality Collaborate on care plan follow up Program Design & Configuration Medication Reconciliation 75% 22% 3% Duplicate Ommission No Prescription 48% 3% 2% 16% 17% 5% 7% 3% Other Drug Issues Medications Education/Counseling CMS High Risk Meds Drug-Drug Interaction No Indication Medication Dose too High Medication Regimen Simplified Medication Expired Medication Dose too Low 7% 1% Intentional Non-adherence Side Effects Education Complicated Dosing Financial No Perscription Accesss Issue Leverage Analytics To Identify Patients, Perform Intake Process Patient Outreach Clinical Review CONFIDENTIAL – DO NOT DISTRIBUTE
- 5. Medication Management Module CONFIDENTIAL 5 – DO NOT DISTRIBUTE
- 6. Medication Management Module CONFIDENTIAL 6 – DO NOT DISTRIBUTE
- 7. Medication Management Reporting [CONFIDENTIAL 7 – DO NOT DISTRIBUTE Adherence Safety Cost Effectiveness
- 8. Medication Management Reporting Meets CMS MTM Requirements: •Cover Letter •Medication Action Plan •Personal Medication List 8 CONFIDENTIAL – DO NOT DISTRIBUTE
- 9. The “Last Mile” of Medication Data Actionable Analytics in Real-time Reasons for Non-Adherence 45% 23% 12% CONFIDENTIAL 9 – DO NOT DISTRIBUTE 12% 7% 1% Patient-Related Health Care System Social and Economic Other Therapy-Related Condition-Related Prescribing Trends
Editor's Notes
- -A brief snapshot of our company…
- High-touch approach to high-risk patients
- Dovetail toolkit – Provide early critical thinking which focuses on medication management, specifically safety, optimazition and cost effective. Yields patient-centric and actionable care plans that helps manage this piece of all of the demands of a provider. Empower pharmacist to work top of their license, even leveraging CPAs
- Our technology enables us to produce action plan reports for the patient and their support network, the provider, as well as reports required by CMS to meet MTM requirements
- Finding: Reading literacy and cultural beliefs about medications were both cited as reasons for a lack in understanding how to appropriately take one’s medication. Knowing this, the Dovetail clinicians focused their intervention approach.