1. HAYS LONDON CITY
LUNCH & LEARN
ONETOUCH & PRINTERS
Mike Potts 5 July 2012

2. Who I am – Mike Potts
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3. Today we will cover …
1.Printers
2.OneTouch
The aim : to sort all OneTouch and Printer ills forever
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4. The new printers
•Print
•Scan
•Copy
… wind people up
They don’t
•Send to Email
•Fax
•“Efiling”
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5. The Printer
Paper Jam
A3 paper
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6. The Control Panel – key points
1. Key points
2. How to
3. Averting errors
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7. The Control Panel – printing
First screen – three options
1.Print
2.Print all
3.Delete
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8. The Control Panel – printing (if it gets lost)
If it gets lost ….
1.Print button to the left 
2.Job status button bottom right
3.Jobs or Supply
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9. The Control Panel – printing (Jobs Menu)
The Jobs Menu
1.Delete items before your job
2.Sadly delete your job … but do
it right next time ….
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10. The Control Panel – printing (Supply Menu)
The Supply Menu
1.The ‘paper empty’ item always
shows.
2.No reason to put in A3
3.Your computer picks the
drawer
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11. The Control Panel – scanning (at the console)
1. Template
2. Scanfolder
3. Pick your folder
4. Pick your resolution
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12. The Control Panel – scanning (at your pc)
1. My Computer
2. Scanfolder
3. Pick your department
4. … it may be scanfolder
Yours is the most recent
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13. The Control Panel – scanning (what you cannot do)
Anything in
the centre of
the screen
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14. The Control Panel – copy
… actually quite easy !
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15. Printer issues
1. Background
2. Delay in spooling
3. No print properties
4. Double siding
5. Wrong paper tray/jams
6. Tailbacks
7. No IT support
8. No induction
9. A4-R
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16. OneTouch – ask me anything
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17. THANK YOU
Mike Potts, 12 April 2012 17