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Online Forums

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Michael Ricard

This is a presentation I made to persuade my employer at the time of the benefits of forums for support and collaboration.

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Why participate in an online forum? ,[object Object],[object Object],[object Object],[object Object],[object Object],From Enterprise 2.0 Overview by Billy Cripe
Online Forums What the benefits are
Knowledge retention ,[object Object],[object Object]
Messages are threaded ,[object Object],[object Object]
Knowledge sharing ,[object Object],[object Object]
Support is spread among many ,[object Object]
Alerts and ratings ,[object Object],[object Object]
A secure environment ,[object Object],[object Object],[object Object]
Powerful keyword searching ,[object Object]
Build new relationships ,[object Object]
Summary of Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of online support forums ,[object Object],[object Object],[object Object]

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Online Forums