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360° Project Management Competence Development CaseSiemens Learning Journey TeamProsource 2010
Purpose of the session Give input for Prosource Academy vision workshop Present the Siemens case Link with 360° project framework Impact of project type on PM skills profile Food for thoughts 360° Requirement management 2
360° Requirement management 3 360° PM competence development 360° projectassessment RightProject execution model RightProject manager profile Customised Soft Skills training CustomisedHard Skills training
360° Requirement management 4 360° PM competence development 360° projectassessment RightProject execution model RightProject manager profile Role play Agenda  Kick-Off meeting Customised Soft Skills training CustomisedHard Skills training Meeting skills
Project management soft skills Market potential 360° Requirement management 5
Market potential of PM interpersonal (soft) skills  No market trend information available TeamProsource facts & figures 360° Requirement management 6
Facts & Figures 360° Requirement management 7 360° competencedevelopmentshould notberestricted to methods & techniques
Siemens Project Leadership Seminar Case study 360° Requirement management 8
Siemens case study Project Communication Seminar PCS PM as communicator Social (communication) styles, assertive dialogue, meeting skills PM as negotiator Negotiation, conflict handling & mediation Project leadership Seminar PLS 360° Requirement management 9
10 Socialstyles: 4 styles “Show me bottom line results” “What I need are practical suggestions” “Show concern for me and my problems” “I like competent, imaginative people” Soft skillsfor PM & TL
360° Requirement management 11 2interact profiles Visionary – Opportunistic, Risk Taker, New IdeasConnected – Relationships, Empathetic, SympatheticAnalytical – Factual, Analyzing everythingMethodical – Process Driven
360° Requirement management PLS Learning Journey Pre-training activities Objective: transfer ownership of the learning journey to participants and their manager/coach Training session 2 x 3 days residential Post-training activities Objective: facilitate transfer to the job 12 12
360° Requirement management PLS Pre-training activities Training Kick-Off  meeting Objective: involve participant and manager in the learning journey Letter to the participants Copy letter to the manager/coach “My learning objectives” document Self image assessment Introuction case study  Letter to the manager/coach Training description External (360°) image assessment Copy letter to the participant Copy “My learning objectives” document Meeting between participant and manager/coach Agree on  learning objectives 13 13
360° Requirement management PLS Training session Daily learning journal capture of learning points Evening Buddy talks Share and map learning points against learning objectives Morning wrap-up sessions Structured wrap-up session by one of the teams Seminar close–out External assessment by buddy Complete learning journal with action plan 14 14
PLS Course agenda Day 1: AM: role of project manager PM: authority, leadership skills, Evening: intro to Belbin roles Day 2: AM: motivation, Belbin roles,  PM: assertive dialogue Evening free Day 3: AM: meeting & facilitation skills PM: case study: stakeholder management 15 15 Project Leadership Seminar
Situational Leadership II Project Leadership Seminar (High) S U P P O R T I V E B E H A V I O R HighSupportiveand High Directive and  High Supportive Low Directive Behavior Behavior S3 S2 S1 S4 HighDirectiveand Low Supportive and LowSupportive Low Directive (High) Behavior Behavior DIRECTIVEBEHAVIOR (Low) HIGH LOW MODERATE DEVELOPMENTLEVELOFTEAMMEMBER D3 D1 D4 D2 16 16 DEVELOPED DEVELOPING
What is assertiveness ? 17 – Assertive Aggressive Expectrespect fromothers Submissive Manipulative -                           Respect the other Soft skillsfor PM & TL
PLS Course agenda Day 4:  AM: team development stages PM: case study: kick-off meeting Evening: team effectiveness simulation Day 5: AM: negotiation skills PM: case study: status meeting, conflict management,  Day 6: AM: case study: execution PM: seminar closure, learning journal, action planning 18 18 Project Leadership Seminar
360° Requirement management PLS Post-training activities Individual debriefing training Objective: start up coaching by manager/coach Synergy meeting Exchange of learning experience between participants and their manager 19 19
Food for thoughts 360° Requirement management 20
Impact of project type on PM skills    Become the 360° Project Manager | Tutorial Change the business Run the business Co-created Development Focus on progressive elaboration ,[object Object]
Risk management
Communication skills Methodological / driver Discovery                  Visionary Focus on innovation  ,[object Object]
Learning attitude
Tolerance for ambiguityRoutine Focus on “flow” ,[object Object]

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Pro 360%c2%b0 project management competence development mco[1]

  • 1. 360° Project Management Competence Development CaseSiemens Learning Journey TeamProsource 2010
  • 2. Purpose of the session Give input for Prosource Academy vision workshop Present the Siemens case Link with 360° project framework Impact of project type on PM skills profile Food for thoughts 360° Requirement management 2
  • 3. 360° Requirement management 3 360° PM competence development 360° projectassessment RightProject execution model RightProject manager profile Customised Soft Skills training CustomisedHard Skills training
  • 4. 360° Requirement management 4 360° PM competence development 360° projectassessment RightProject execution model RightProject manager profile Role play Agenda Kick-Off meeting Customised Soft Skills training CustomisedHard Skills training Meeting skills
  • 5. Project management soft skills Market potential 360° Requirement management 5
  • 6. Market potential of PM interpersonal (soft) skills No market trend information available TeamProsource facts & figures 360° Requirement management 6
  • 7. Facts & Figures 360° Requirement management 7 360° competencedevelopmentshould notberestricted to methods & techniques
  • 8. Siemens Project Leadership Seminar Case study 360° Requirement management 8
  • 9. Siemens case study Project Communication Seminar PCS PM as communicator Social (communication) styles, assertive dialogue, meeting skills PM as negotiator Negotiation, conflict handling & mediation Project leadership Seminar PLS 360° Requirement management 9
  • 10. 10 Socialstyles: 4 styles “Show me bottom line results” “What I need are practical suggestions” “Show concern for me and my problems” “I like competent, imaginative people” Soft skillsfor PM & TL
  • 11. 360° Requirement management 11 2interact profiles Visionary – Opportunistic, Risk Taker, New IdeasConnected – Relationships, Empathetic, SympatheticAnalytical – Factual, Analyzing everythingMethodical – Process Driven
  • 12. 360° Requirement management PLS Learning Journey Pre-training activities Objective: transfer ownership of the learning journey to participants and their manager/coach Training session 2 x 3 days residential Post-training activities Objective: facilitate transfer to the job 12 12
  • 13. 360° Requirement management PLS Pre-training activities Training Kick-Off meeting Objective: involve participant and manager in the learning journey Letter to the participants Copy letter to the manager/coach “My learning objectives” document Self image assessment Introuction case study Letter to the manager/coach Training description External (360°) image assessment Copy letter to the participant Copy “My learning objectives” document Meeting between participant and manager/coach Agree on learning objectives 13 13
  • 14. 360° Requirement management PLS Training session Daily learning journal capture of learning points Evening Buddy talks Share and map learning points against learning objectives Morning wrap-up sessions Structured wrap-up session by one of the teams Seminar close–out External assessment by buddy Complete learning journal with action plan 14 14
  • 15. PLS Course agenda Day 1: AM: role of project manager PM: authority, leadership skills, Evening: intro to Belbin roles Day 2: AM: motivation, Belbin roles, PM: assertive dialogue Evening free Day 3: AM: meeting & facilitation skills PM: case study: stakeholder management 15 15 Project Leadership Seminar
  • 16. Situational Leadership II Project Leadership Seminar (High) S U P P O R T I V E B E H A V I O R HighSupportiveand High Directive and High Supportive Low Directive Behavior Behavior S3 S2 S1 S4 HighDirectiveand Low Supportive and LowSupportive Low Directive (High) Behavior Behavior DIRECTIVEBEHAVIOR (Low) HIGH LOW MODERATE DEVELOPMENTLEVELOFTEAMMEMBER D3 D1 D4 D2 16 16 DEVELOPED DEVELOPING
  • 17. What is assertiveness ? 17 – Assertive Aggressive Expectrespect fromothers Submissive Manipulative -  Respect the other Soft skillsfor PM & TL
  • 18. PLS Course agenda Day 4: AM: team development stages PM: case study: kick-off meeting Evening: team effectiveness simulation Day 5: AM: negotiation skills PM: case study: status meeting, conflict management, Day 6: AM: case study: execution PM: seminar closure, learning journal, action planning 18 18 Project Leadership Seminar
  • 19. 360° Requirement management PLS Post-training activities Individual debriefing training Objective: start up coaching by manager/coach Synergy meeting Exchange of learning experience between participants and their manager 19 19
  • 20. Food for thoughts 360° Requirement management 20
  • 21.
  • 23.
  • 25.
  • 27.
  • 28. Negotiation & Conflict handling skills
  • 30. 360° Requirement management 22 Prosource People: match project type with PM profile Routine Discovery projects Sensitive projects DevelopmentProject Visionary – Opportunistic, Risk Taker, New IdeasConnected – Relationships, Empathetic, SympatheticAnalytical – Factual, Analyzing everythingMethodical – Process Driven
  • 31. Modular training offer: hard skills Plan-driven project management Project initiation roadmap Project planning roadmap Planning scope-time-cost-quality Risk management Stakeholder management Monitoring & control Managing change Become 360° project manager 360° requirements manager 360° Requirement management 23 Agile & Lean project management Intro to agile with scrum Kanban Certified Scrum master Scrum product owner
  • 32. Modular training offer: soft skills Team Management Authority & accountability Leadership skills Motivation Team roles (Belbin) Team development stages Team effectiveness Communication skills Communication style Assertive dialogue Negotiation skills Conflict handling skills Conflict mediation skills Project meeting skills 360° Requirement management 24
  • 33. Strategic options Does TeamProsource want to include the interpersonal aspects of project management within the 360° framework? Does TeamProsource want to further develop competences & services focused on interpersonal skills? In-company & public training Specialised coaches How to build up training & coaching competence? Select trainer/coach specialised in interpersonal skills Partnership with specialised company 360° Requirement management 25

Editor's Notes

  1. Project domains help to make sense of the different project types.