In this talk Mikhail Karpov discuss the methods used to move to business goals faster on example of VK.com processes, including teams flexible structure and feedback loop from service audience

1. MOVEMENT TO BUSINESS GOALS:
DATA, TEAM, USERS
MIKHAIL KARPOV,
HEAD OF MULTIMEDIA, VK.COM

2. 2
▪ 96 million MAU
▪ 5 billion messages daily
▪ 1 million requests per second
▪ 6 million lines of code
ABOUT VK.COM

3. 3
▪ a lot of products
from desktop app to operator
▪ 100 changes per day
▪ 10 releases per day
ABOUT VK.COM

4. ▪ Core team: 100 persons
▪ «Not to grow» concept
▪ Avg.age: 26 years
▪ Without remote work

5. 5
▪ Cross-functional teams
▪ Combined backend + frontend
▪ Product + project
STRUCTURE

6. 6
RESPONSIBILITY
▪ Huge developer’s influence on the product
▪ Responsibility for the product
▪ think → rolled out

7. 7
▪ Сhats everywhere
▪ Bugs, projects, ideas
COMMUNICATION

8. 8
▪ Speed is the most important
▪ The possibility of making a mistake
SPEED

9. 9
▪ Prevention
▪ Unit-tests
▪ Integration tests
▪ Manual testing
▪ Code review
PROCESS

10. 10
▪ Early warning
▪ staging server
- 2% of the audience in daily rotation
▪ basic metrics
▪ support team
PROCESS

11. 11
▪ Notifications
▪ watchdogs:
send finding anomalies
and Alerts in chats
▪ Elimination
▪ Fast rollbacks in 2-3 minutes
PROCESS

12. 12
▪ Quarterly goals
▪ Team are not fixed: strikes
▪ Exchange of technologies
PROCESS

13. 13
▪ Platform
▪ 12k testers
▪ 7 countries
▪ External Bug Tracker
FEEDBACK

14. 14
▪ Not only metrics are important
▪ Feedback loop
▪ Weekly digest with ideas
▪ Monthly report "what was done"
FEEDBACK LOOP
100к users
4,5mln users

15. 15
1. Responsible developers
2. The possibility of making a mistake
3. Quick feedback
4. Team are not fixed
5. Controlled growth under the target
SUMMARY

16. MIKHAIL KARPOV, VK.COM
kapnov@gmail.com
vk.com/kapnov
facebook.com/michailkarpov
CONF4C.COM
QUESTIONS
HEAD OF MULTIMEDIA