ECN provides independent medical evaluation and review services including medical examinations, medical record reviews, film reviews, and functional capacity evaluations. They are licensed to provide these services in all US states and territories. ECN offers a secure digital platform for uploading documents, tracking case status, and accessing reports. They ensure quality and legal compliance through double confirmation of appointments and a two-tier review process of medical discussions and opinions. Customers and claimants provided positive testimonials, praising the responsive, helpful, and accommodating customer service.

7. Testimonials “ The Customer is KING - always give the customer more than what they expect to get.” The following excerpts are actual customer testimonials and one from a claimant – our customer’s customer.

8. From: CLIENT Sent: Wednesday, February 23, 2011 12:03 PM To: Rick Stopek Subject: Claim # XXXXX Hi Rick: See below. I just wanted to take a moment to recognize Cathy Smith. Good example of great customer service and for going the extra mile. Everyone with ECN (Cathy, Jackie, Elise, Kylie) has been very responsive to our needs and it is greatly appreciated!! Have a good one........ XXXX From: Claimant to Client, forwarded to ECN Sent: Friday, February 25, 2011 12:45 PM Good Afternoon, Insurer X! I'd like to express my gratitude for ECN assistance when I called on 2.16.11. Nancy Nelsonfils (the Services Coordinator) quickly helped me with a certain scheduling issue I had with my IME. The "solution" was found almost right away, with the same doctor (at a different location), much more familiar to me and convenient to get to - I used to work around that area. I don't drive (because of my condition) and there wouldn't be anyone to take me there on that particular day and time. Nancy was very polite, not insistent at all (like many others I've met so far), knowledgeable and pleasant! THANK you, Insurer X(& Nancy)!!! With most respect, Claimant New York