This is a simple blueprint that outlines how I would approach the design challenge of redesigning lockers.

1. Step One:
Study the
lockers
Step Two:
Talk to the
students
using the
lockers
UNDERSTAND
the lockers
UNDERSTAND
the students using the lockers
LOOK
at the lockers
WATCH
the students
put things
in and take
things out
OPEN
the lockers
LISTEN
to the sound
of
the lockers
LISTEN
to the
students. Find
out about:
TOUCH
the lockers
BRAIN
STORM with
the students
LIKES
What works?
What
doesn’t?
DISLIKES
SMELL
the lockers
(One probably does not want
to taste the lockers.)
Photo: VentureLab
Photo: VentureLab
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2. Step Three:
Talk to the
Administration
Step Four:
First Sketches
and
Prototypes!
UNDERSTAND
the Administrators
purchasing the lockers
WATCH
the
administration
use the lockers
LISTEN
to them.
Find out:
BRAIN
STORM with
them
Budget
Needs
Concerns
Photo: Mari Hulick
more

3. Step Five:
First
Refinement
Step Six:
Talkwith
Facilities
Step Seven:
First
Presentation
UNDERSTAND
the Facilities people
maintaining the lockers
WATCH
them use
the lockers
WATCH
them clean
the lockers
Initial Protoype for
Presentation!!!!
(imagine a
beautiful, perfect
locker here)
LISTEN
to them.
Find out:
BRAIN
STORM with
them
Needs
Concerns
Photo: Mari Hulick