Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
CoolPeople Sourcing Platform
1. Talent & Community Management
CoolPeople
CallCenter
Regular contact
and updates
CoolPeople Club
Loyalty Programs
Free Trainings
and other benefits
Skills
Availability
Rates
Talent Search
& Mapping
CoolPeople
Sourcing
IT Platform
Database
Demand
Consolidation
Community
Management
Engagement
Administration
Partner &
Client Portal
Structured
Requests
Demand & Engagement Processing
Ordering
Monitoring
Reporting
Invoicing
2. Proven operational model supported by unique
organisation, processes and integrated proprietary system
Talent Search & Mapping – constantly expanding
structured database mapping and screening
freelancers/free IT resources
Community Management – regular contact with and
update on all resources through own call center, soft
community management (CoolPeople Club ™) and loyalty
programs
Demand Consolidation – partner/client portal and
account management enabling effective communication
on new demand and monitoring of existing engagements
Engagement Processor – portal solution enabling
effective offering of open positions, quick sourcing and
ordering, automated engagement execution incl. timesheet reporting and invoicing
3.
Project Variety and Control
◦ Quality and variety of work offered by CoolPeople due to its extensive client/partner
network reducing need for their own business development
◦ Our model enables them to have control over type and timing of work they do
Collaboration Model
Reduced Administration
Better Compensation
◦ Soft community approach respecting their desire of independence, while giving
them social ties and club membership option
◦ They are independent, but not alone – our scale enables team collaboration, expert
guidance, exchange of experience
◦ Portal for sharing information and reducing burden on them to handle business
development, negotiation, contract administration, reporting, timesheets and
invoicing
◦ Simple (cheap) commercial model with low overhead, shared business development
and sales costs
◦ Various incentives, referral and loyalty programs including free trainings and
education