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Talent & Community Management
CoolPeople
CallCenter
Regular contact
and updates
CoolPeople Club
Loyalty Programs
Free Trainings
and other benefits

Skills
Availability
Rates

Talent Search
& Mapping

CoolPeople
Sourcing
IT Platform
Database

Demand
Consolidation

Community
Management

Engagement
Administration

Partner &
Client Portal
Structured
Requests

Demand & Engagement Processing

Ordering
Monitoring
Reporting
Invoicing
Proven operational model supported by unique
organisation, processes and integrated proprietary system
 Talent Search & Mapping – constantly expanding
structured database mapping and screening
freelancers/free IT resources
 Community Management – regular contact with and
update on all resources through own call center, soft
community management (CoolPeople Club ™) and loyalty
programs
 Demand Consolidation – partner/client portal and
account management enabling effective communication
on new demand and monitoring of existing engagements
 Engagement Processor – portal solution enabling
effective offering of open positions, quick sourcing and
ordering, automated engagement execution incl. timesheet reporting and invoicing


Project Variety and Control

◦ Quality and variety of work offered by CoolPeople due to its extensive client/partner
network reducing need for their own business development
◦ Our model enables them to have control over type and timing of work they do



Collaboration Model



Reduced Administration



Better Compensation

◦ Soft community approach respecting their desire of independence, while giving
them social ties and club membership option
◦ They are independent, but not alone – our scale enables team collaboration, expert
guidance, exchange of experience
◦ Portal for sharing information and reducing burden on them to handle business
development, negotiation, contract administration, reporting, timesheets and
invoicing
◦ Simple (cheap) commercial model with low overhead, shared business development
and sales costs
◦ Various incentives, referral and loyalty programs including free trainings and
education

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CoolPeople Sourcing Platform

  • 1. Talent & Community Management CoolPeople CallCenter Regular contact and updates CoolPeople Club Loyalty Programs Free Trainings and other benefits Skills Availability Rates Talent Search & Mapping CoolPeople Sourcing IT Platform Database Demand Consolidation Community Management Engagement Administration Partner & Client Portal Structured Requests Demand & Engagement Processing Ordering Monitoring Reporting Invoicing
  • 2. Proven operational model supported by unique organisation, processes and integrated proprietary system  Talent Search & Mapping – constantly expanding structured database mapping and screening freelancers/free IT resources  Community Management – regular contact with and update on all resources through own call center, soft community management (CoolPeople Club ™) and loyalty programs  Demand Consolidation – partner/client portal and account management enabling effective communication on new demand and monitoring of existing engagements  Engagement Processor – portal solution enabling effective offering of open positions, quick sourcing and ordering, automated engagement execution incl. timesheet reporting and invoicing
  • 3.  Project Variety and Control ◦ Quality and variety of work offered by CoolPeople due to its extensive client/partner network reducing need for their own business development ◦ Our model enables them to have control over type and timing of work they do  Collaboration Model  Reduced Administration  Better Compensation ◦ Soft community approach respecting their desire of independence, while giving them social ties and club membership option ◦ They are independent, but not alone – our scale enables team collaboration, expert guidance, exchange of experience ◦ Portal for sharing information and reducing burden on them to handle business development, negotiation, contract administration, reporting, timesheets and invoicing ◦ Simple (cheap) commercial model with low overhead, shared business development and sales costs ◦ Various incentives, referral and loyalty programs including free trainings and education