1. NAME:
COURSE:
The 1. _____________ become a crown colony of 2._________by accident.
Spain claimed the islands for 2 reasons.
3._____________________________________________________
4._____________________________________________________
2 branches of the government
5.____________
6.____________
The Governor General
Is the 7.__________ official in the Philippines during the 8.__________ rules.
He was appointed by the 9.__________ ___ _________ and originally received a salary of 10.________ a year ; later
this amount was raised to 11.__________.
He was the 12.__________________s___________ in the Philippines.
He `13._________ and 14._________ all the15. ______________ the officer government.
He is also a 16._____________________ of the 17._________________ and he had the power to 18._________ war on
19.____________ 20._____________.
He also exercised 21.______________ called 22._________ by which he could 23._________ or 24._________ the
affectivity of even a 25._______ or 26.________________ issued from 27._________.
He exercised 28._________ power too.
Advisory bodies to the governor general
28.______________
29.______________
The former was established by the 30.____________________________ and served as the 31.___________________.
It was composed of the Governor-General himself as president and had the following members:
32._________________,33.________________,34._____________________,35._______________________,36.______
__________________,37._______________________.
Checks and succession to the Governor-general
The 38.___________________, the Philippine 39. ___________40._____________.
The 41.___________________, a 42.________ 43.___________ conducted by the 44.___________ governor-general to
45.______________ the conduct his 46._____________.
The 47.________________ and 48._______________ who denounced to the 49.________ whatever abuses the
governor-general might have 50._______________.

2. The 51.______________ , an 52.________________ who has occasionally designated by the 53.______________ to
investigate 54._______________ affairs.
The municipal government
Each municipality ,o town was headed by the 55.____________________ , popularly known as 56.______________ ,
this was the 57.___________ government office held by a 58.______________.
Four deputies
59._______________
60._______________
61._______________
62._______________
The city government
63.______________
64.______________
65.______________
66.______________
67.______________
The incomienda system
The 68._______________ is introduced in 69.__________.
Three kings of incomienda
70.____________________
71.____________________
72.____________________
Force labor
All male Filipinos from 73.____________ were required to give their 74._____________, called 75.________ to the
government.
Rich Filipino annually paid the 76.____________.
The tribute
77._____________ is a sign of the Filipino loyalty to the king of Spain.
Small parts of tribute called 78._____________, which increased in 1589.
The Filipinos also paid other taxes 79.________________ 80._________________, vinta.

3. NAME:
COURSE:
I.Identification:
________1.Rules of conduct in relationship where of necessity developed and refined through the ages.
________2.Looking person in the eye means that we acknowledge their presence and that you are listening to his/her
every word.
________3.Where there is life, there should be love, especially family love. Love makes a house home. Size, Color,
location have nothing to do with the spirit that dwells inside.
________4.The usual way is to catch his eye and then raise your hand.
________5.Check, please” the check is presented face down on a small plate.
________6.It is difficult to give definite rules.
________7.The church is a place of worship, it is a formal, quiet place.
________8.Have become the most common form of entertaining .
________9.It can be very confusing to be presented with a variety of eating utensils.
________10.When dinning with others, place your napkin on your lap after everyone at your table has been seated.
________11.Wait for everyone at your table to be served before beginning to eat.
________12.May be found placed across the top of the place setting.
________13.Community food such as the bread basket, salt and pepper, salad to the right.
________14.Buttering only a few bites at a time.
________15.A variety of types and slices of glasses can be used throughout the meal.
II.Enumeration:
1-8 Honor your parents
9-18 Sisters and brothers
19-24 Forms of introduction
III.
Draw the formal place setting.

4. NAME:
COURSE:
I.Identification
________1. Thrive on consultation with the subordinates who are encouraged to participate in planning and decision
making.
________2. The supervisor focused on getting out production and more concerned with the technical aspects of the
job.
________3. The pathway of the message will take to the receiver.
________4. This is the factor that creates confusion, disturb & interferes with the flow communication.
________5. Anything that impedes the exchange of information between a sender and a receiver.
________6. Uses form of penalties in achieving his tasks.
________7. The supervisor stresses interpersonal relationship on the job.
________8. The person whose senses perceive the message.
________9. Communication flow from superior to the subordinates.
________10. This is the process by which the receiver interprets message and convert into useful information.
________11. If the message adversely reflect on the subordinates or the superior who will receive it , the
subordinates would probably choose not to sent It anymore.
________12. The organization is designed to give channels to give channels for message to flow.
________13. It is the return of information to sender o source of communication.
________14. Upward messages travel against normal flow of information.
________15. The official channels by which information is transmitted in an organization.
________16. Communication between a line and staff personnel.
________17. These networks are designed to keep higher-level managers from being over-burdened.
________18. Is related to Frederick Taylor and the proponent of scientific management concept.
________19. Kinetics refers to the study of body movements.
________20. Individuals communicate through different aspects of the environment they utilize.
________21. Sometime it is called paralanguage, this refers o such qualities as pitch, volume, and rate of speech.
________22. Usually precedes any verbal interaction.
________23. More revealing of a person’s attitudes and emotions than other means non-verbal communication.
________24. Social contracts of employees on their job were also important.
________25. Is one of the most popular concept of motivation was suggested by Abraham Maslow in 1940.
________26. As sophisticated approach to manipulate employees.
________27. David McClelland came up with other need classification.
________28. These are basic needs to survive and include food, clothing, shelter, water and air.

5. ________29. Existence, relatedness and growth needs was developed by Clayton Alderfer and was similar with the need
concept in some other way because it is also deals with need categories.
________30. These are important for interaction with and acceptance by other people, which include desire for
affection, affiliation, friendship, and love.
________31. The central focuses on two sets of reward as outcomes; the first is related to job satisfaction, while the
others deal on job dissatisfaction.
________32. These needs concern the protection of individuals-to be safe and secure, both physically and
psychologically from external dangers and threats.
________33. A person’s motivation is related with the expectancies or probabilities of outcomes; valence result;
outcomes or result.
________34. Maslow used this to relate feeling of self-respect and self-worth, respect and esteem from other peers.
________35. Valued very much in the United States and in the Philippines. In 1920, Whiting William’s, an industrial
executive quit his job to find ‘ what is on the worker’s mind’.
________36. This is the highest need and it covers the desire to fulfill one’s potential, skills and abilities, ‘what a man
can be, he must be, everyone desires to achieve his potential, to become that which he can become.’
________37. This theory was first discussed by Edwin Locke, concerned with a number of other issues surrounding
performance goals.
________38. This is an approach to motivation almost the antithesis of cognitive theories.
________39. Plays the role of a paternalistic leader who are motivates their subordinates to rely to him for their
satisfaction.
________40. Is the tasks of work with and through people to accomplish organizational goals.

6. STENO I
NAME:
COURSE:
I.
1. About
29. Combine
2. With our
30. Connect
3. Gladly
4. After the
31. Committee
5. From
32. Accommodate
6. I will be glad
33. Commerce
7. Item
34. Though
8. Attempt
9. Damages
35. Health
10. Medium
36. Both
11. Estimate
37. Threw
12. Automobile
38. Reject
13. Customer
14. Demonstrate
39. Reply
15. Accustom
40. Refer
16. Tomorrow
41. Receive
17. Temper
42. Yesterday
18. Dear Madam
19. Yours very truly
43. Doctor
20. Cordially yours
44. Office
21. Dear Miss
45. Where
22. Control
46. Started
23. Conduct
24. Concern
47. Rested
25. Conference
48. Today
26. Complain
49. Steady
27. Completion
50. Dead
28. Compile

7. STENO II
NAME:
COURSE:
I.
31. Quantity
1. Seemed
32. Object
2. Index
33. Program
3. Altogether
34. Particularly
4. Include
35. Objection
5. Short
36. Executives
6. Shorthand
37. Neighborhood
7. Worthwhile
38. Boy hood
8. Suggestion
39. Station
9. Underneath
40. Permission
10. Under
41. Rank
11. Acquire
42. Sink
12. Inquired
43. Bring
13. Requirements
44. Inclusion
14. Strong
45. Progress
15. Blank
46. Satisfied
16. Ink
47. Experience
17. Spring
48. Box
18. Invitation
49. Mix
19. Condition
50. Tax
20. Addition
21. Donation
22. Accommodation
23. Edition
24. Childhood
25. Likelihood
26. Result
27. Ultimately
28. Consult
29. Insult
30. Appropriate

8. NAME:
COURSE:
I. Identification
1. Does it have a pleasant meaning ?
2. Must be chosen by the firm based on consumer needs & wants because it represents
values to the consumers.
3. Bands enable consumer to easily distinguish one product from one another.
4. Can it registered?
5. The brand equity concept is like the owners equity concepts.
6. Which have a long interval between repeat purchases because of the long-lasting nature
of the product.
7. It enables the owner of the brand name to enjoy the good will associated with the same
so us not to be taken advantage by others.
8. Is the band closely associated with another product?
9. Which are essentially intangible because there are no physical products involved.
10. It enables the owner to communicate the benefits of his product vis-à-vis competition.
11. Can it be pronounced easily.
12. Which is the amount of money, time, and energy the buyer is willing to spend to
purchase a given product.
13. Which have stronger repeat purchases because products are consumable.
14. Can your name be remembered easily.
15. Is mainly the perceived risk by the consumer.
16. This is the buyers subjective feeling about the consequences of making a purchasing
mistake.
17. Are products that consumers feels are worth the time and effort to compare with other
competing products.
18. Are unique, customized products which have their own niches.
19. Is the brand name too limiting to be use for expansion?

9. 20. Are the lowest risk and lowest efforts products where either none or very small decisionmaking.
II.
Draw the Maslow’s Hierarchy of needs model.
Draw the Four Categories of product according to customer’s effort & risk.
Draw the Levels of product.
Draw the Customer-oriented product framework.
Draw the Routes to branding.