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Welcome to our
Breakfast Briefing
Breakfast Briefing
What is Marketing Automation?
Connecting the Dots of How Marketing Automation
Can Add Value to My Organisation
• Andy MacMillan, Act-On: “Is
Marketing Still Relevant at Your
Company?”
• Customer Success Stories
featuring Andrew Wise, head of
customer success EMEA. Sharp
Ahead, Vuzion & Cobweb, and
MCI UK
• Adam Dore & Simon Donkin,
SuccessFlow: “Challenges with
Adopting Marketing Automation”
• Roundtable Discussions
Today’s
Programme
ANDREW MACMILLAN
Chief Executive Officer
Act-On Software, Inc.
Is Marketing
Still Relevant at
Your Company?
• Own all the Digital touchpoints –
become the CXO
• A single platform to manage
brand, demand and expand
• Build brand awareness in a more
scalable way
• Transform customers into
advocates that drive demand
and word-of-mouth
Become a
Strategic
Marketing
Department
RETHINK [B2B] MARKETING
[B2B]
Is Your Platform
Holding You
Back?
A Platform
Built for the
Modern Age
Where’s the platform that is…
Your platform should
grow with you.
SCALABLE
You shouldn’t need IT
support to deploy a
campaign.
EASY TO USE
Your MAP should
connect with everything
else you use. Easily
and simply.
OPEN
• Accessible to companies big and
small
• Integrated across all of marketing
• Focused squarely on the goals and
ambitions of the marketing team
Customer
Success
Stories
JOHN WOODS
Director
Sharp Ahead
Customer Success Story: Sharp Ahead
MARK TERRY
Digital Marketing Manager
Vuzion & Cobweb
Customer Success Story: Vuzion & Coweb
ELLURIA BREYTENBACH
Marketing Director
MCI UK
Customer Success Story: MCI UK
Web of Science sent to 20,436 medical professionals and
3,681 of the emails were opened (18% of the total).
Below usual Act-On rate of 20-29%
Cost for once off use: $6,300
“Challenges
with Adopting
Marketing
Automation”
Adam Dore
Senior Platform Consultant
SuccessFlow Ltd
Simon Donkin
Director
SuccessFlow Ltd
Today’s Marketing
Automation
Challenges
No documented digital strategy
Lack of skill and resource
Poorly defined customer journeys
Poor contact database
Lack of compelling content
Sales and Marketing don’t
communicate
Budget restraints
Proving ROI
Ability to integrate with CRM
Key Takeaways
Create, document and review your
strategy regularly
Identify quick wins and focus on those to begin
with
Make sure you have an aligned approach –
sales should be kept well informed throughout
Develop an always on approach to marketing
Onboard your team(s) in phases, that way you
continually increase knowledge and improve
understanding
Analyse, learn & optimise
Roundtable
Discussions
Roundtable
Discussion
Questions:
1. Do you run marketing
automation or lead
nurturing campaigns at
your organisation? If so,
what are they?
Roundtable
Discussion
Questions:
2. What successes have
you found by combining
your CRM + Marketing
Automation?
Roundtable
Discussion
Questions:
3. How do your
Marketing + Sales teams
align?
Roundtable
Discussion
Questions:
4. What are your long
term Marketing goals?
Q&A
With Andy MacMillan
& Simon Donkin
THANK YOU!

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I Heart Marketing Breakfast Briefing 2016_v3