This document discusses new communication and business etiquette guidelines for the digital age. It provides advice on proper etiquette for using mobile devices, texting, phone and video conferencing, email and instant messaging. Specific guidance is offered for using popular social media platforms like LinkedIn, Twitter and Facebook effectively and maintaining privacy. The document emphasizes developing a positive online presence and network through maintaining good digital communication habits.

1. New Tools, New Rules
Communication and Business Etiquette in the Digital Age
1) Tech etiquette
a. Career implications
b. Avoiding etiquette breaches
2) Mobile devices: Do’s and don’ts
3) Texting: Proper uses
4) Phone, video and web conferencing
a. Advice for hosting
b. Guidance for participants
5) E-mail and instant messaging
a. Examples of real-life blunders
b. Usage tips
6) Developing a positive digital footprint
7) Social networking
a. LinkedIn
i. Getting started
ii. Using LinkedIn
1. Privacy controls
2. Communication
3. Networking
b. Twitter
i. Getting Started
ii. Communicating on Twitter – the good and the bad
iii. Privacy concerns
iv. Twitter tips
c. Facebook
i. Getting started
ii. Knowing whom to friend – or not
iii. Privacy controls
d. Other social networks
e. Tools for managing social networks
8) Building your network in just 5 minutes a day