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Kill Lean & Learn [Italian, Mini Agile Day — 5/2015]

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Marco Calzolari, Giuseppe Massarotto

Nella cultura aziendale contemporanea fortemente orientata al "can do", un progetto fallito rappresenta a tutti gli effetti un lutto e raramente viene discusso ed elaborato con razionalità.
Molto spesso miti e tabù del management ci rendono ciechi di fronte alla realtà che un progetto ha perso la ragion d'essere, o si sta trasformando in un morto vivente... che può minacciare la sopravvivenza del nostro gruppo di lavoro.

Quali segnali raccogliere per riconoscere i sintomi che anticipano la morte di un progetto?
Esistono linguaggi e metodologie per gestire il trapasso di iniziative inutili e superare il lutto?
Quale è il costo di un progetto che viene lasciato vagare senza speranza? E quanto costa realmente "terminare" un progetto, per liberare spazio, tempo e risorse nel nostro portfolio?
Come possiamo includere nella cultura "can do" anche l'opzione di chiudere serenamente il progetto?

Published in: Business
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Kill Lean & Learn [Italian, Mini Agile Day — 5/2015]

  1. 1. KILL$/LEAN$/LEARN$1
  2. 2. KILL$/LEAN$/LEARN$2 GIUSEPPE mASSAROTTO @gmassarotto linkedin.com/in/gmassarotto KILL /LEAN /LEARNA Thanatologist’s Point of View about Portfolio Management MARCO CALZOLARI @marcocalzolari linkedin.com/in/marcocalzolari
  3. 3. KILL$/LEAN$/LEARN$3 Progetti / Iniziative / Clienti Imprenditoria / Teamwork Lavorare meglio Ricevere feedback Who What Where When Why Progetti / Iniziative / Clienti Azienda / Imprenditore / Team Who What Where When Why
  4. 4. KILL$/LEAN$/LEARN$4 Allineare i progetti alla strategia aziendale Valore identificato da parametri pesati PORTFOLIO mANAGEMENT
  5. 5. KILL$/LEAN$/LEARN$5 1. Parametri Economici 2. Vantaggio Competitivo 3. Posizionamento sul mercato Altri indicatori PORTFOLIO mANAGEMENT
  6. 6. KILL$/LEAN$/LEARN$6 Ogni progetto in ingresso impone la gestione del portfolio PORTFOLIO mANAGEMENT
  7. 7. KILL$/LEAN$/LEARN$7
  8. 8. KILL$/LEAN$/LEARN$8 VALORE NON CONDIVISOTratto da una storia vera
  9. 9. KILL$/LEAN$/LEARN$9 SEGNALI D’ALLARMELessico del conflitto e dell’indecisione – Non possiano non farlo – Abbiamo investito troppo – Ditemi voi... – Ma chi vogliamo essere? – Alziamo il preventivo! – Dovevamo saperlo prima – Trovate una soluzione – Cosa decidiamo? ! UN ALTRO LAVORO DI *!@!$# ! SUL PROGETTO DEL *?&#!! ! DI QUEL CLIENTE !?#§*#!%!!
  10. 10. KILL$/LEAN$/LEARN$10 SCENARIOAdd your sub header here 40000000# 10000000# 50000# 1980# Forecast# 1981# Forecast# 1985# Sold# Nuova lente ESSILOR 1979-1990
  11. 11. KILL$/LEAN$/LEARN$11 Distorsioni della valutazione causate da pregiudizi BIAS COGNITIVI
  12. 12. KILL$/LEAN$/LEARN$12 I costi irrecuperabili non devono essere considerati rilevanti ai fini di una decisione razionale. SUNKEN COSTS FALLACY
  13. 13. KILL$/LEAN$/LEARN$13 Ammettere di aver perso denaro significa ammettere di aver sbagliato. Anche di fronte a sé stessi. SUCCESS- ORIENTED CULTURE
  14. 14. KILL$/LEAN$/LEARN$14 FARE “PULIZIA” È COSTOSOTratto da una storia vera
  15. 15. KILL$/LEAN$/LEARN$15 FARE “PULIZIA” È COSTOSOTratto da una storia vera
  16. 16. KILL$/LEAN$/LEARN$16 FARE “PULIZIA” È COSTOSOTratto da una storia vera
  17. 17. KILL$/LEAN$/LEARN$18 «The first step in a growth policy is not to decide where and how to grow. It is to decide what to abandon. In order to grow, a business must have a systematic policy to get rid of the outgrown, the obsolete, the unproductive.» «It cannot be said often enough that one should not postpone; one abandons.» ABANDON
  18. 18. KILL$/LEAN$/LEARN$19 «I like the conscious decision- making you obtain with “kill,” rather than letting projects fade into the twilight as “abandon” might imply.» «Shelving a project (i.e. the project portfolio parking lot or backlog) is a great way of killing a project for now. » Commit, Kill, Transform
  19. 19. KILL$/LEAN$/LEARN$20 STOP STARTING START FINISHING
  20. 20. KILL$/LEAN$/LEARN$21 STOP STARTING START FINISHING KEEP ON QUITTING
  21. 21. KILL$/LEAN$/LEARN$22 Il Settimo Sigillo, Ingmar Bergman – 1957 https://www.youtube.com/watch?v=d2S9VVeGNkA
  22. 22. KILL$/LEAN$/LEARN$24 Consapevolezza Gestione delle emozioni Creazione di miti Produzione di riti Introduzione di ruoli L’UOMO E LA MORTE Shanidar Cave, Kurdistan, Iraq
  23. 23. KILL$/LEAN$/LEARN$25 Consapevolezza Gestione delle emozioni Creazione di miti Produzione di riti Introduzione di ruoli L’UOMO E LA MORTE The Egyptian Book of the Dead, James Wasserman
  24. 24. KILL$/LEAN$/LEARN$26 La consapevolezza della morte modifica i comportamenti in vita, l’interpretazione della vita stessa e l’organizzazione dell’intera società. CULTURA E FILOSOFIA DELLA morte
  25. 25. KILL$/LEAN$/LEARN$27 Correlazioni tra causa ed effetto nell'universo fisico. Leggi della biologia. Leggi della chimica. LA MORTE È un evento dEL SISTEMA
  26. 26. KILL$/LEAN$/LEARN$28 La morte per uno scienziato non serve un obiettivo, non ha nessuno scopo. Semplicemente, succede. LA MORTE È un evento dEL SISTEMA
  27. 27. KILL$/LEAN$/LEARN$29 “Prendere in considerazione e valutare altre modalità di conoscenza sulla vita, incluse altre definizioni di morte, ha il potenziale per cambiare i dibattiti sul tema del fine vita. “ “Potrebbe cambiare il modo in cui moriamo, ma soprattutto, potrebbe trasformare il modo in cui viviamo.” — Kelli Swazey
  28. 28. KILL$/LEAN$/LEARN$30 b ecd, thànatos af_cd, lògos TANATOLOGIA
  29. 29. KILL$/LEAN$/LEARN$31 TANATOLOGIA b ecd, thànatos af_cd, lògos
  30. 30. KILL$/LEAN$/LEARN$32 Elisabeth Kübler Ross 1926 – 2004 Elaborazione psicologica dell'evento-morte. Tanatologia Psicologica Kubler-Ross E., La morte e il morire, Cittadella
  31. 31. KILL$/LEAN$/LEARN$33 Negazione o rifiuto Meccanismo di difesa Rigetto dell'esame di realtà Rabbia Momento critico Richiesta di aiuto / ritiro in sé. Contrattazione O del patteggiamento. Verificare cosa si è ancora in grado di fare ed in quali progetti investire la speranza Depressione Consapevolezza delle perdite, passate e future (anticipazione) Accettazione Il momento dei saluti e della restituzione, del “testamento” e della sistemazione di quanto può essere sistemato Elisabeth Kübler Ross 1926 – 2004 Elaborazione psicologica dell'evento-morte. Tanatologia Psicologica Kubler-Ross E., La morte e il morire, Cittadella
  32. 32. KILL$/LEAN$/LEARN$34
  33. 33. KILL$/LEAN$/LEARN$35 Morte improvvisa = subita Morte attesa = gestita Il consenso è “vitale” Il consenso è difficile «Morire non nobilita né trasforma, amplifica i tratti di base della personalità» PRACTICAL THANATOLOGY
  34. 34. KILL$/LEAN$/LEARN$36 Meissner’s 1st Law of Thanatology Terminal Cancer doesN’t make EVERYONE noble
  35. 35. KILL$/LEAN$/LEARN$37 Attenzione alle patologie Comunicazione Facilitativa Accettare le emozioni intense Ascoltare, ascoltare, ascoltare! PRACTICAL THANATOLOGY
  36. 36. KILL$/LEAN$/LEARN$38 SAY HELLO TO A NEW METAPHOR
  37. 37. KILL$/LEAN$/LEARN$39 SAY HELLO TO A NEW METAPHOR PROGETTO PROFESSIONISTA DEBITO TECNICO?
  38. 38. KILL$/LEAN$/LEARN$40 Death March Post-Mortem Zombie Projects Lessico della “fine” MORTE E PROJECT MANAGEMENT
  39. 39. KILL$/LEAN$/LEARN$41 Death March Post-Mortem Zombie Projects Lessico della “fine” MORTE E PROJECT MANAGEMENT
  40. 40. KILL$/LEAN$/LEARN$42 Death March Post-Mortem Zombie Projects Lessico della “fine” MORTE E PROJECT MANAGEMENT
  41. 41. KILL$/LEAN$/LEARN$43 Death March Post-Mortem Zombie Projects Lessico della “fine” MORTE E PROJECT MANAGEMENT
  42. 42. KILL$/LEAN$/LEARN$44 Rabbia Senso di colpa Paura Vergogna COMUNICARE IL FALLIMENTO
  43. 43. KILL$/LEAN$/LEARN$45 La paura della morte è collegata agli strati più bassi che le teorie organizzative danno per scontate CIAO, MASLOW
  44. 44. KILL$/LEAN$/LEARN$46 “ That is the sound of inevitability “ CONSAPEVOLEZZA DELLA FINE
  45. 45. KILL$/LEAN$/LEARN$47 TERMINARE HA UN COSTOLiberarsi di qualcosa (o qualcuno)
  46. 46. KILL$/LEAN$/LEARN$48 TERMINARE HA UN COSTOLiberarsi di qualcosa (o qualcuno)
  47. 47. KILL$/LEAN$/LEARN$49 CELEBRARE MITIGA LA PAURASenza bisogno di un esorcista Supercell: We Pop Champagne Every Time We Fail — http://on.mash.to/1FFlyHO
  48. 48. KILL$/LEAN$/LEARN$51 SENIOR EXIT CHAMPIONProject Tana/ger
  49. 49. KILL$/LEAN$/LEARN$52 SENIOR EXIT CHAMPIONProject Tana/ger
  50. 50. KILL$/LEAN$/LEARN$53 L’entusiasmo per l’acquisizione va bilanciato con la lucidità della selezione. TERMINARE È PARTE DEL MIGLIORAMENTO Killing projects is the hardest innovation — http://on.ft.com/1BhMgkz
  51. 51. KILL$/LEAN$/LEARN$54 Fail fast Restart Rest? FALLIRE g TERMINARE The Lean Startup Frenzy – http://bit.ly/1BhM98A
  52. 52. KILL$/LEAN$/LEARN$56 Inception Deck Lift-Off Business Model Canvas Shared Vision Tools … INIZIARE BENE NON BASTA
  53. 53. KILL$/LEAN$/LEARN$57 NELL’INIZIO INCLUDERE LA FINE
  54. 54. KILL$/LEAN$/LEARN$58 “GESTISCI OGNI GIORNO DEL TUO PROGETTO COME SE FOSSE L’ULTIMO.” THE END. Grazie :)
  55. 55. KILL$/LEAN$/LEARN$59 on ci resta che piangere — M. Troisi, R. Benigni — 1984 https://www.youtube.com/watch?v=eBP9QDSr0HI
  56. 56. KILL$/LEAN$/LEARN$60 .... FEEDBACK Situazioni simili Pratiche per terminare Progetti zombie …
  57. 57. KILL$/LEAN$/LEARN$61 FONTI... R- K GC G EQ HC EKPC KPI HVPGSCN SC K KQP HSQ CSQVP G INQDG R- G EQ CN GNNKB C G BNKHGB C B QG PB BGP B K B GC N R- LQ P EQQ EQ DNQI % RG GS SVE GS CP CDCP QPKPI RSQLGE R- LSQ CP EQ R RQS HQNKQ CPCIG GP % CDCP QPKPI W KNNKPI RSQLGE R - DS QSI % % DC RSQLGE CSG Q CS Q KNN R- LQ P EQQ EQ DNQI % RG GS SVE GS CP CDCP QPKPI RSQLGE R- C GEQPHGSGPEG EQ GEK KQP GEK KQP GEK KQP QVN QV EQ K KNN QS SCP HQS R- KP HQSCE CPIG EQ DNQI KNNKPIRSQLGE R- H EQ E E E C E G% CD% HGCD E N R- PG RSQ VE WK KQP EQ DNQI /R. R - GYGEV KWGDQCS EQ DNQI G CS DV KPG QH KNNKPI RSQLGE R- CPPC EQ GP KP KI QP KNN RSQLGE CS PG QPG R- CK GPNGC GS KRKP K V G EQ E CPIG RSQEG PQ R- C C QP K 9C QS G QSKSG 4NK CDG 8 2 12DNGS =Q R % R- C C QP K CIKEQ RQ GSG GN SKQS KPQ IKCRRQPG G GDQQ R 1 :7 92A8 R- C C QP K SCRRQNC GN EQ CP CP G K RG K EQPQ EQSSG C GP G GDQQ R 1 9 8 R - DS QSI % Q DKG RSQLGE Q Q HKP G CP KNN G R - QV VDG EQ C E /W. % ??G5: 0 R - QV VDG EQ C E /W.G1 3 S 67

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