Sheet1Sales Consultant IDOfficeRegionTax TypeTotal ContractsTotal SalesTotal Cancellations10/1/1435353356MANHATTANNORTHW210$30,291.00110/1/1466464667ATLANTASOUTHW24$39,999.000CriteriaWeight10/3/1457575758MIAMIFL/HI109911$92,829.001Paper identifies and explains sales consultants that indicate progression towards noncompliance What about the specific points for outliers, not meeting max/min in sales, too many cancellations, etc? - 20 15/3510/3/1475265980MANHATTANNORTHW24$44,255.002Classified, grouped, and filtered data in spreadsheet I don't see your actuall classification strategy - 1025/3510/5/1483748200EL PASOSOUTH10990$0.000Highlighted sales consultants in spreadsheet that are noncompliant2010/10/1426354410MIAMIFL/HI10995$20,100.001Paper meets minimum page requirement510/11/1433407197ArkansasSOUTHWEST10990$7,881.000Paper is APA formatted with references and citations without spelling or grammatical errors510/12/1440278386ArkansasSOUTHWEST10991$10,000.000Total70/100%10/13/1441107218Tri-StateSOUTHWEST109911$83,641.00510/14/1426150025MANHATTANNORTHW213$0.001310/20/1426354410MIAMIFL/HI10990$0.00010/20/1426354410MIAMIFL/HI10997$44,242.00010/20/1426356778MIAMIFL/HIW21$555.00010/20/1426457518MANHATTANNORTHW29$80,000.00010/20/1426520168MANHATTANNORTHW210$45,000.00010/20/1426526109MANHATTANNORTHW225$54,535.00010/25/1412658262MANHATTANNORTHW29$24,222.00010/25/1426161204MANHATTANNORTHW24$14,344.00010/25/1426531823CHICAGONORTHW21$6,566.00010/26/1433011618LOUISVILLESOUTH10991$250.00010/26/1433255099MANHATTANNORTHW216$50,000.00110/28/1433233704BRONXNORTH10990$321.00010/28/1443207148ArkansasSOUTHWEST10993$600.00010/30/1426325752MANHATTANNORTHW213$72,990.00010/30/1426621106NEW ORLEANSSOUTHW27$35,000.00010/30/1426621106NEW ORLEANSSOUTHW210$87,382.00110/31/1433135393LOUISVILLESOUTH10999$21,222.000Classify and Analyze Data
Outliers are data points that significantly differ from the other points in a sample. These data set alert statisticians that there exist experimental abnormalities or massive errors in the type of measurement taken. When such abnormalities are noted, it might be relevant to omit outliers from the data set (Gupta, Gao, Aggarwal, and Han, 2014).
An examination of the fence points and data shows that these points exceed the upper inner fence as well as the lower inner fence hence standing out as mild and extreme outliers in my data set. Equally, the outliers are sales consultants that indicate a trend towards non-compliance are from the following regions namely: Arkansas 7881, El Paso 0, Manhattan and Miami 0, Miami 555, Louisville250, Chicago 6566, Bronx 321, Miami $92,829, Manhattan 80,000, New Orleans 87,382, and Arkansas 600.
When I expressed these data in a graph in excel outliers were far away from the other values. These values scared far away from the other data and therefore could not be used as the other data in interpretation. Even though the majority of the data set do not form a straight line, the above-identified outliers can.
1. Sheet1Sales Consultant IDOfficeRegionTax TypeTotal
ContractsTotal SalesTotal
Cancellations10/1/1435353356MANHATTANNORTHW210$30,
291.00110/1/1466464667ATLANTASOUTHW24$39,999.000Cri
teriaWeight10/3/1457575758MIAMIFL/HI109911$92,829.001P
aper identifies and explains sales consultants that indicate
progression towards noncompliance What about the specific
points for outliers, not meeting max/min in sales, too many
cancellations, etc? - 20
15/3510/3/1475265980MANHATTANNORTHW24$44,255.002
Classified, grouped, and filtered data in spreadsheet I don't see
your actuall classification strategy -
1025/3510/5/1483748200EL
PASOSOUTH10990$0.000Highlighted sales consultants in
spreadsheet that are
noncompliant2010/10/1426354410MIAMIFL/HI10995$20,100.0
01Paper meets minimum page
requirement510/11/1433407197ArkansasSOUTHWEST10990$7,
881.000Paper is APA formatted with references and citations
without spelling or grammatical
errors510/12/1440278386ArkansasSOUTHWEST10991$10,000.
000Total70/100%10/13/1441107218Tri-
StateSOUTHWEST109911$83,641.00510/14/1426150025MANH
ATTANNORTHW213$0.001310/20/1426354410MIAMIFL/HI10
990$0.00010/20/1426354410MIAMIFL/HI10997$44,242.00010/
20/1426356778MIAMIFL/HIW21$555.00010/20/1426457518M
ANHATTANNORTHW29$80,000.00010/20/1426520168MANH
ATTANNORTHW210$45,000.00010/20/1426526109MANHATT
ANNORTHW225$54,535.00010/25/1412658262MANHATTAN
NORTHW29$24,222.00010/25/1426161204MANHATTANNOR
THW24$14,344.00010/25/1426531823CHICAGONORTHW21$6
,566.00010/26/1433011618LOUISVILLESOUTH10991$250.000
10/26/1433255099MANHATTANNORTHW216$50,000.00110/2
8/1433233704BRONXNORTH10990$321.00010/28/1443207148
2. ArkansasSOUTHWEST10993$600.00010/30/1426325752MANH
ATTANNORTHW213$72,990.00010/30/1426621106NEW
ORLEANSSOUTHW27$35,000.00010/30/1426621106NEW
ORLEANSSOUTHW210$87,382.00110/31/1433135393LOUISV
ILLESOUTH10999$21,222.000Classify and Analyze Data
Outliers are data points that significantly differ from the other
points in a sample. These data set alert statisticians that there
exist experimental abnormalities or massive errors in the type of
measurement taken. When such abnormalities are noted, it
might be relevant to omit outliers from the data set (Gupta, Gao,
Aggarwal, and Han, 2014).
An examination of the fence points and data shows that these
points exceed the upper inner fence as well as the lower inner
fence hence standing out as mild and extreme outliers in my
data set. Equally, the outliers are sales consultants that indicate
a trend towards non-compliance are from the following regions
namely: Arkansas 7881, El Paso 0, Manhattan and Miami 0,
Miami 555, Louisville250, Chicago 6566, Bronx 321, Miami
$92,829, Manhattan 80,000, New Orleans 87,382, and Arkansas
600.
When I expressed these data in a graph in excel outliers were
far away from the other values. These values scared far away
from the other data and therefore could not be used as the other
data in interpretation. Even though the majority of the data set
do not form a straight line, the above-identified outliers cannot
in any way play a role in constructing a line (Hodge and Austin,
2004).
In summary, the outliers in the data set must be investigated
because they often contain valuable information about the entire
research process, data, or the process under investigation.
Finding out the reason why such abnormalities exist is
necessary before axing out outliers. They are of course lousy
data points especially in a graph but are appropriate in speaking
about the process or the techniques used.
References
3. Gupta, M., Gao, J., Aggarwal, C. C., & Han, J. (2014). Outlier
detection for temporal data: A survey. IEEE Transactions on
Knowledge and Data Engineering, 26(9), 2250-2267.
Hodge, V., & Austin, J. (2004). A survey of outlier detection
methodologies. Artificial intelligence review, 22(2), 85-126.
Total Sales 30291 39999 92829 44255 0
20100 7881 10000 83641 0 0 44242
555 80000 45000 54535 24222 14344
6566 250 50000 321 600 72990 35000 87382
21222 10 4 11 4 0 5 0 1 11 13
0 7 1 9 10 25 9 4 1 1 16 0
3 13 7 10 9
Total Sales
Tax Contract
Sheet2
Sheet3
Date
Date
ANALYSIS OF WEGMANS FOOD MARKETS 9
Operational Issues and Actions
Location Management
Wegmans currently operates over one hundred stores located
mainly in the north-eastern part of the United States (Stevenson,
2018 p.33). Many of Wegman stores are massive, one hundred
thousand square feet building that contains several unique
departments for the enjoyment of the shopper (Stevenson, 2018
p.33). However, grocery stores are a competitive market and
4. with inflation rates surging the number of groceries bought are
reduced. Competitors such as Costco and Sams Club gain the
loyalty of big box shoppers and have locations all over the
country. Meanwhile, Wegmans currently does not have very
diverse locations, and a limited number of stores. If the
company plans to remain as one of the most successful grocery
stores they may want to think about where to expand their
brand. With the economy continuing to improve, now is the time
for Wegmans to invest in new diverse locations to introduce the
Wegmans brand to new customers.
Forecasting
Wegmans current forecasting method is the Retek model
(“Wegmans Selects, 2003). This program allows for the
company to successfully forecast consumer demand and
seasonal demand. However, each manager of each department in
a Wegman’s store is held accountable for maintaining inventory
to prevent loss, and as a result the managers need to understand
what drives demand for products and why that demand may
change. Variables, such as seasonal changes and weather
predictions should be accounted for when forecasting demand
for products (Stevenson, 2018 p.78) . Managers should study
past sales records in order to make sure that they are not over or
under stocking. Managers should also familiarize themselves
with strategies for “product or service lifecycles” or PLM
(Stevenson, 2018 p.151). While relying on a forecasting model,
such as the Retek model, is beneficial to a company models may
not always be completely accurate and obtaining a deeper
understanding of forecasting trends in demand is necessary for
continued success.
Supply Chain Management
As Wegman’s seeks to expand its footprint on the eastern
seaboard, supply chain considerations become of paramount
importance. Scalability is a concern as they increase the amount
of locations they have. What is the capacity of current
5. warehouses? Is there room for further efficiency to support
more locations? Are there sufficient local produce providers to
meet the demand? Scalability is important because if the
warehouse is near capacity on current facilities, expansion will
be necessary to service more locations and adding those
additional facilities command considerable outlays of financial
assets. Scalability rarely keeps pace with growth, and frequently
organizations are in a position where either capacity is stretched
thin or there is excess capacity. In one situation, current
operations are risked by lack of timely supply deliveries, and on
the other extreme lack of return on assets due to excess
capacity. Wegman’s already demonstrates a high degree of
supply chain efficiency since they overturn their fresh inventory
100 times a year which is much higher than the 20 times of the
average competitor (Teti, 2015). Wegman’s also adheres to a
vertically integrated supply chain, where the corporation owns
the warehouses, handles its own distribution, and even owns
some of the suppliers (Teti, 2015). While this is beneficial to
controlling costs, and minimizing supplier risk, it decreases the
corporation’s ability to scale up their operations since they
place a premium on the vertical integration. Wegman’s will
need to increase the number of warehouses and distribution
centers in a way that supports increased operations, without
significantly harming their high efficiency. Another
consideration is dual-sourcing where Wegman’s could develop
relationships with suppliers so that they would have a low cost,
long lead time supplier and a higher cost, low lead time
supplier. This can allow the corporation to drive down costs by
supplying the majority of their products at a lower cost, but still
having the flexibility to obtain crucial products on a short term
if needed (Tongarlak, Lee, & Ata, 2017).
Distribution
As Wegman’s seeks to increase the amount of grocery stores
they operate, distribution strategies will become increasingly
important. Wegman’s has focused on targeting affluent
6. suburban communities in six states, and as they spread out
distance becomes of greater concern. Distance is a prime factor
in the cost of transporting refrigerated goods, so distribution
networks will need to be efficient and cost effective (Teti,
2015). Beyond obtaining more warehouses and expanding
number of suppliers there are things that can be done to improve
the performance of distribution centers. Wegman’s has already
integrated recent technological innovations to improve
performance including the use of RFID tags (Stevenson, 2018,
p. 676), and global data synchronization with suppliers which
improved costs for supplies and labor by one million dollars,
and increased productivity by 7% (Teti, 2015). Wegman’s
already practices cross-docking and cross-distribution, by which
incoming shipments are routed on the dock directly to outgoing
traffic to decrease “picking” activities, and decreasing task
times (Stevenson, 2018, p. 675). An additional distribution
strategy that can be further employed is a “picking” strategy
improved by statistical data through studying warehouse flows
(de Koster, Le-Duc, & Roodbergen, 2007). If Wegman’s were to
align the product storage in their warehouses in order to place
the items more likely to be loaded on an outbound truck closer
to the docks and move less common items further way from the
dock this would greatly improve the loading times and therefore
allow them to move more trucks in and out of the warehouses
than would otherwise be possible. Also, if they could automate
some of the picking with robotics they could lower labor costs,
and improve efficiency. Wegman’s needs to continue to
integrate the latest technologies and statistical supply chain
management methods to maintain their competitive edge. The
key to success in the technological age is not size, but agility
(Woldt, 2015).
Resolution Technique, Application, & Evaluation
Appendix