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VERSION:	
  AUG	
  2014	
  COPYRIGHT	
  
ORDER TO CASH
INTERNAL BUYER
INTERNAL SELLER
BUYER SELLER CONNECTED
1.  LINK INTERNAL BUYER AND SUPPLIER COST CENTRE
2.  INTERNAL SELLER CREATE SHORT LIST
3.  INTERNAL BUYER ORDER / REQUISITIONS COST + AND MEAL ITEMS
4.  INTERNAL SUPPLIER APPROVES ORDER
5.  INTENRAL BUYER RECEIVE ORDER
6.  INTERNAL BUYER AND SUPPLIER - QUERY ORDER PROCESS
7.  INTERNAL BUYER POST TO SAP (WITHOUT SUBMISSION)
8.  MONTH END INVOICE
2	
  
INTERNAL SELLER
CATERING MANAGER
3	
  
1.  Log	
  in	
  as	
  HEAD	
  OFFICE	
  	
  
2.  Select	
  Stock	
  Management	
  Tab	
  
3.  Select	
  view	
  cost	
  centre	
  
4	
  
1.  Select	
  Add	
  buNon	
  to	
  link	
  a	
  cost	
  centre	
  
5	
  
1.  Select	
  from	
  the	
  Internal	
  buyer	
  cost	
  centre	
  
2.  Link	
  to	
  the	
  desSnaSon	
  cost	
  centre	
  
6	
  
1.  SELECT	
  COST	
  CENTRE	
  AND	
  CREATE	
  SHORT	
  LIST	
  
7	
  
8	
  
1.  SET	
  PORTION	
  SPECIFICATIONS	
  
2.  SELECT	
  ITEMS	
  FROM	
  CATEGORY	
  
9	
  
1.  SELECT	
  MEAL	
  ITEMS	
  
10	
  
1.  CONFIRM	
  SHORT	
  LIST	
  AND	
  MEAL	
  ITEMS	
  	
  
INTERNAL BUYER
LOGGED IN AS A REQUISITIONER
11	
  
1.  LOG	
  INTO	
  THE	
  LINKED	
  COST	
  CENTRES	
  –	
  LINKED	
  BY	
  INTERNAL	
  SUPPLIER	
  
12	
  
1.  REQUISITIONER	
  PLACES	
  CATERING	
  REQUISITIONS	
  	
  –	
  COST	
  PLUS	
  -­‐	
  	
  
13	
  
1.  REQUISITIONER	
  ORDERS	
  MEALS	
  (FLAT	
  FEE)	
  SET	
  PRICE	
  
14	
  
1.  CUSTOMER	
  INTERNAL	
  BUYER	
  –	
  	
  INTERNAL	
  ORDER	
  PLACED	
  
15	
  
1.  CUSTOMER	
  INTERNAL	
  BUYER	
  –	
  	
  INTERNAL	
  ORDER	
  PLACED	
  
16	
  
1.  CUSTOMER	
  INTERNAL	
  BUYER	
  –	
  	
  REQUISITION	
  SUMMARY	
  PER	
  CUSTOMER	
  TYPE	
  
17	
  
INTERNAL SELLER
VIEW – APPROVE REQUISITIONS
18	
  
19	
  
1.  LOG	
  INTO	
  THE	
  INTERNAL	
  SELLER	
  –	
  RECEIVED	
  CONFIRMATION	
  OF	
  ORDER	
  EMAIL	
  
20	
  
1.  LOG	
  INTO	
  THE	
  INTERNAL	
  SELLER	
  –	
  CAN	
  VIEW	
  REQUISTIONS	
  PLACED	
  
21	
  
1.  LOG	
  INTO	
  THE	
  INTERNAL	
  SELLER	
  –	
  CAN	
  EDIT	
  /	
  CONFIRM	
  /	
  CLOSE	
  REQUISITION	
  
22	
  
1.  LOG	
  INTO	
  THE	
  INTERNAL	
  SELLER	
  –	
  REQUISITION	
  APPROVAL	
  
INTERNAL BUYER
ORDER QUERY / GRV
23	
  
1.  INTERNAL	
  BUYER-­‐RECEIVES	
  NOTICE	
  OF	
  NEW	
  ORDER	
  IS	
  PLACED	
  
24	
  
1.  INTERNAL	
  BUYER-­‐	
  REQUISITIONER	
  VIEWS	
  ORDER	
  TO	
  GRV	
  
25	
  
1.  CUSTOMER	
  INTERNAL	
  BUYER	
  –	
  	
  RECEIVES	
  ORDER	
  –	
  QUERY	
  ORDER	
  
26	
  
1.  INTERNAL	
  BUYER	
  –	
  FINANCIAL	
  MANAGER	
  (&	
  REQUISITONER)	
  QUERIES	
  ORDER	
  
27	
  
28	
  
Query	
  Report	
  on	
  Reports	
  Tab	
  
29	
  
Query	
  Report	
  View	
  
1.  User	
  can	
  view	
  a	
  query	
  
2.  User	
  can	
  select	
  PO	
  to	
  view	
  
	
  
SecSon	
  below	
  
1.	
  Shows	
  the	
  response	
  of	
  the	
  resolved	
  
query	
  
30	
  
QUERY	
  IS	
  EMAILED	
  OUT	
  AND	
  DISPLAYS	
  UNDER	
  THE	
  ORDER	
  
INTERNAL SELLER
QUERY LOG & RESOLVE
31	
  
1.  INTERNAL	
  SELLER	
  –	
  	
  RESOLVES	
  QUERY	
  
32	
  
1.  INTERNAL	
  SELLER	
  –	
  	
  RESOLVES	
  QUERY	
  
2.  SELECT	
  THE	
  REQ	
  NUMBER	
  LINK	
  
33	
  
QUERY	
  LOG:	
  CONVERSATION	
  THREAD	
  
SELECT	
  /	
  CLICK	
  ON	
  BLUE	
  FLAG	
  TO	
  RESOLVE	
  QUERY	
  
34	
  
35	
  
QUERY	
  
RESOLVED	
  
	
  
INTERNAL BUYER
RECEIVES / GRV ORDER
36	
  
37	
  
1.  LOG	
  INTO	
  THE	
  INTERNAL	
  BUYER	
  –	
  VIEW	
  MY	
  ORDERS	
  FOR	
  CONFIRMED	
  REQUISITION	
  
2.  SELECT	
  SUPPLIER	
  NAME	
  AND	
  GRV	
  ORDER	
  
38	
  
1.  LOG	
  INTO	
  THE	
  INTERNAL	
  BUYER	
  –	
  GRV	
  ORDER	
  
1.  CUSTOMER	
  INTERNAL	
  BUYER	
  –	
  	
  REQUISTIONS	
  ADMIN	
  SCREEN	
  –	
  GRV	
  SAP	
  SENDING	
  STATUS	
  
39	
  
INVOICING MONTH END
40	
  
41	
  
1.  LOG	
  IN:	
  HO	
  VIEW	
  ONLY	
  
2.  SELECT	
  ADMIN	
  PAGE	
  AND	
  ENTER	
  ALL	
  RELEVANT	
  VALUES	
  
42	
  
INVOICING
Month End Internal Seller [Compass] to Internal Buyer [Netcare]
43	
  
44	
  
1.  Wards	
  and	
  Cost	
  centres	
  are	
  linked	
  to	
  Netcare	
  Staff	
  
2.  The	
  order	
  sheets	
  are	
  set	
  up	
  by	
  Compass	
  and	
  Signed	
  off	
  by	
  Netcare	
  via	
  Bidding	
  
3.  Netcare	
  staff	
  place	
  orders	
  on	
  Compass	
  when	
  they	
  log	
  in	
  on	
  their	
  profiles	
  
4.  The	
  items	
  display	
  on	
  the	
  Netcare	
  Short	
  lists	
  –	
  on	
  ConfirmaSon	
  of	
  Biddings	
  done	
  by	
  Compass	
  
5.  Compass	
  approve	
  the	
  orders	
  /	
  edit	
  them	
  	
  
6.  The	
  system	
  generates	
  a	
  requisiSon	
  to	
  the	
  unit	
  and	
  a	
  requisiSon	
  issue	
  summary	
  
7.  The	
  Netcare	
  unit	
  receives	
  stock	
  and	
  Accepts	
  the	
  stock	
  	
  
8.  If	
  any	
  queries	
  the	
  Netcare	
  clicks	
  Query	
  
9.  The	
  document	
  pends	
  unSl	
  its	
  resolved	
  
10.  The	
  catering	
  manager	
  is	
  noSfied	
  via	
  email	
  and	
  on	
  the	
  system	
  the	
  parScular	
  requisiSon	
  has	
  a	
  query	
  	
  
11.  The	
  query	
  is	
  resolved	
  by	
  CM	
  and	
  confirmed	
  resolved	
  by	
  Netcare	
  (+)	
  
12.  The	
  GRV'd	
  document	
  (posts	
  without	
  submission	
  to	
  SAP)N	
  
Internal	
  Customer	
  Buyer	
  Online	
  Ordering	
  Process	
  
45	
  
1.  All	
  GRV's	
  for	
  the	
  month	
  roll	
  up	
  to	
  the	
  Invoice	
  (From	
  Compass	
  -­‐	
  To	
  Netcare)	
  
2.  The	
  invoice	
  is	
  posted	
  to	
  Compass	
  as	
  Pro-­‐forma	
  	
  
3.  Sends	
  to	
  Netcare	
  CPD	
  for	
  approval	
  -­‐	
  and	
  then	
  to	
  the	
  FM	
  for	
  each	
  site	
  for	
  approval	
  then	
  to	
  	
  
4.  Compass	
  SAP	
  Generates	
  the	
  invoice	
  presented	
  by	
  FSN	
  	
  into	
  a	
  Compass	
  Invoice	
  	
  
5.  Query	
  Can	
  be	
  logged	
  on	
  the	
  Invoice	
  –	
  by	
  line	
  Item	
  
6.  The	
  CPD	
  user(s)	
  have	
  to	
  CONFIRM	
  the	
  Proforma	
  invoice	
  for	
  EACH	
  unit/account	
  
7.  Ager	
  each	
  CONFIRMATION,	
  	
  
1.  a	
  mail	
  is	
  sent	
  to	
  that	
  unit/account’s	
  Financial	
  Manager	
  to	
  request	
  Approval	
  for	
  the	
  Proforma	
  invoice	
  
8.  The	
  Financial	
  Manager	
  logs	
  in	
  (or	
  clicks	
  on	
  email	
  link)	
  and	
  looks	
  at	
  the	
  CONFIRMED	
  Proforma	
  invoice	
  
9.  The	
  Financial	
  Manager	
  APPROVES	
  the	
  Proforma	
  invoice	
  	
  
10.  FsIntel	
  generates	
  a	
  transacSon	
  and	
  posts	
  a	
  GRV	
  ‘d	
  invoice	
  to	
  SAP	
  for	
  the	
  APPROVED	
  Proforma	
  invoice	
  	
  
1.  (which	
  is	
  now	
  a	
  normal	
  invoice)	
  
INVOICE	
  GENERATES	
  FOR	
  CONSOLIDATED	
  MONTH	
  
46	
  
Once	
  a	
  month	
  the	
  pro	
  forma	
  will	
  generate	
  and	
  will	
  send	
  a	
  noSficaSon	
  email	
  to	
  the	
  CPD	
  user	
  
1.  User	
  must	
  have	
  CPD	
  role	
  
2.  Monthly	
  Pro	
  Forma	
  is	
  on	
  Reports	
  Tab	
  
47	
  
1.  Search	
  Proforma	
  by	
  	
  month	
  or	
  operator	
  unit	
  
2.  Leave	
  a	
  comment	
  /	
  query	
  
3.  Drill	
  down	
  on	
  GL	
  code	
  
4.  Tick	
  green	
  confirm	
  
5.  NOTE	
  :	
  the	
  first	
  confirmaSon	
  is	
  done	
  by	
  the	
  CPD	
  department	
  user	
  -­‐	
  then	
  
6.  An	
  email	
  noSficaSon	
  will	
  then	
  send	
  the	
  the	
  operator	
  unit’s	
  FM	
  to	
  do	
  the	
  final	
  confirmaSon	
  	
  
48	
  
1.  Leave	
  a	
  comment	
  /	
  query	
  
	
  
1.  GL	
  Drill	
  down	
  view	
  
50	
  
51	
  
1.  Email	
  noSficaSon	
  the	
  the	
  units	
  FM	
  	
  
2.  The	
  FM	
  follows	
  the	
  same	
  steps	
  as	
  the	
  CPD	
  user	
  
3.  To	
  log	
  in	
  and	
  view	
  the	
  reports	
  tab	
  
4.  Confirm	
  the	
  pro	
  forma	
  
	
  
SIGNED	
  BY:	
   	
  	
   	
  	
   	
  	
  
POSITION:	
   	
  	
   	
  	
   	
  	
  
DATE:	
   	
  	
   	
  	
   	
  	
  
SIGNED	
  BY:	
   	
  	
   	
  	
   	
  	
  
POSITION:	
   	
  	
   	
  	
   	
  	
  
DATE:	
   	
  	
   	
  	
   	
  	
  
SIGNED	
  BY:	
   	
  	
   	
  	
   	
  	
  
POSITION:	
   	
  	
   	
  	
   	
  	
  
DATE:	
   	
  	
   	
  	
   	
  	
  
SIGNED	
  BY:	
   	
  	
   	
  	
   	
  	
  
POSITION:	
   	
  	
   	
  	
   	
  	
  
DATE:	
   	
  	
   	
  	
   	
  	
  
52	
  

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Sop requisitions buyer and seller v3.ppt

  • 1. VERSION:  AUG  2014  COPYRIGHT   ORDER TO CASH INTERNAL BUYER INTERNAL SELLER
  • 2. BUYER SELLER CONNECTED 1.  LINK INTERNAL BUYER AND SUPPLIER COST CENTRE 2.  INTERNAL SELLER CREATE SHORT LIST 3.  INTERNAL BUYER ORDER / REQUISITIONS COST + AND MEAL ITEMS 4.  INTERNAL SUPPLIER APPROVES ORDER 5.  INTENRAL BUYER RECEIVE ORDER 6.  INTERNAL BUYER AND SUPPLIER - QUERY ORDER PROCESS 7.  INTERNAL BUYER POST TO SAP (WITHOUT SUBMISSION) 8.  MONTH END INVOICE 2  
  • 4. 1.  Log  in  as  HEAD  OFFICE     2.  Select  Stock  Management  Tab   3.  Select  view  cost  centre   4  
  • 5. 1.  Select  Add  buNon  to  link  a  cost  centre   5  
  • 6. 1.  Select  from  the  Internal  buyer  cost  centre   2.  Link  to  the  desSnaSon  cost  centre   6  
  • 7. 1.  SELECT  COST  CENTRE  AND  CREATE  SHORT  LIST   7  
  • 8. 8   1.  SET  PORTION  SPECIFICATIONS   2.  SELECT  ITEMS  FROM  CATEGORY  
  • 9. 9   1.  SELECT  MEAL  ITEMS  
  • 10. 10   1.  CONFIRM  SHORT  LIST  AND  MEAL  ITEMS    
  • 11. INTERNAL BUYER LOGGED IN AS A REQUISITIONER 11  
  • 12. 1.  LOG  INTO  THE  LINKED  COST  CENTRES  –  LINKED  BY  INTERNAL  SUPPLIER   12  
  • 13. 1.  REQUISITIONER  PLACES  CATERING  REQUISITIONS    –  COST  PLUS  -­‐     13  
  • 14. 1.  REQUISITIONER  ORDERS  MEALS  (FLAT  FEE)  SET  PRICE   14  
  • 15. 1.  CUSTOMER  INTERNAL  BUYER  –    INTERNAL  ORDER  PLACED   15  
  • 16. 1.  CUSTOMER  INTERNAL  BUYER  –    INTERNAL  ORDER  PLACED   16  
  • 17. 1.  CUSTOMER  INTERNAL  BUYER  –    REQUISITION  SUMMARY  PER  CUSTOMER  TYPE   17  
  • 18. INTERNAL SELLER VIEW – APPROVE REQUISITIONS 18  
  • 19. 19   1.  LOG  INTO  THE  INTERNAL  SELLER  –  RECEIVED  CONFIRMATION  OF  ORDER  EMAIL  
  • 20. 20   1.  LOG  INTO  THE  INTERNAL  SELLER  –  CAN  VIEW  REQUISTIONS  PLACED  
  • 21. 21   1.  LOG  INTO  THE  INTERNAL  SELLER  –  CAN  EDIT  /  CONFIRM  /  CLOSE  REQUISITION  
  • 22. 22   1.  LOG  INTO  THE  INTERNAL  SELLER  –  REQUISITION  APPROVAL  
  • 24. 1.  INTERNAL  BUYER-­‐RECEIVES  NOTICE  OF  NEW  ORDER  IS  PLACED   24  
  • 25. 1.  INTERNAL  BUYER-­‐  REQUISITIONER  VIEWS  ORDER  TO  GRV   25  
  • 26. 1.  CUSTOMER  INTERNAL  BUYER  –    RECEIVES  ORDER  –  QUERY  ORDER   26  
  • 27. 1.  INTERNAL  BUYER  –  FINANCIAL  MANAGER  (&  REQUISITONER)  QUERIES  ORDER   27  
  • 28. 28   Query  Report  on  Reports  Tab  
  • 29. 29   Query  Report  View   1.  User  can  view  a  query   2.  User  can  select  PO  to  view     SecSon  below   1.  Shows  the  response  of  the  resolved   query  
  • 30. 30   QUERY  IS  EMAILED  OUT  AND  DISPLAYS  UNDER  THE  ORDER  
  • 31. INTERNAL SELLER QUERY LOG & RESOLVE 31  
  • 32. 1.  INTERNAL  SELLER  –    RESOLVES  QUERY   32  
  • 33. 1.  INTERNAL  SELLER  –    RESOLVES  QUERY   2.  SELECT  THE  REQ  NUMBER  LINK   33  
  • 34. QUERY  LOG:  CONVERSATION  THREAD   SELECT  /  CLICK  ON  BLUE  FLAG  TO  RESOLVE  QUERY   34  
  • 36. INTERNAL BUYER RECEIVES / GRV ORDER 36  
  • 37. 37   1.  LOG  INTO  THE  INTERNAL  BUYER  –  VIEW  MY  ORDERS  FOR  CONFIRMED  REQUISITION   2.  SELECT  SUPPLIER  NAME  AND  GRV  ORDER  
  • 38. 38   1.  LOG  INTO  THE  INTERNAL  BUYER  –  GRV  ORDER  
  • 39. 1.  CUSTOMER  INTERNAL  BUYER  –    REQUISTIONS  ADMIN  SCREEN  –  GRV  SAP  SENDING  STATUS   39  
  • 41. 41   1.  LOG  IN:  HO  VIEW  ONLY   2.  SELECT  ADMIN  PAGE  AND  ENTER  ALL  RELEVANT  VALUES  
  • 42. 42  
  • 43. INVOICING Month End Internal Seller [Compass] to Internal Buyer [Netcare] 43  
  • 44. 44   1.  Wards  and  Cost  centres  are  linked  to  Netcare  Staff   2.  The  order  sheets  are  set  up  by  Compass  and  Signed  off  by  Netcare  via  Bidding   3.  Netcare  staff  place  orders  on  Compass  when  they  log  in  on  their  profiles   4.  The  items  display  on  the  Netcare  Short  lists  –  on  ConfirmaSon  of  Biddings  done  by  Compass   5.  Compass  approve  the  orders  /  edit  them     6.  The  system  generates  a  requisiSon  to  the  unit  and  a  requisiSon  issue  summary   7.  The  Netcare  unit  receives  stock  and  Accepts  the  stock     8.  If  any  queries  the  Netcare  clicks  Query   9.  The  document  pends  unSl  its  resolved   10.  The  catering  manager  is  noSfied  via  email  and  on  the  system  the  parScular  requisiSon  has  a  query     11.  The  query  is  resolved  by  CM  and  confirmed  resolved  by  Netcare  (+)   12.  The  GRV'd  document  (posts  without  submission  to  SAP)N   Internal  Customer  Buyer  Online  Ordering  Process  
  • 45. 45   1.  All  GRV's  for  the  month  roll  up  to  the  Invoice  (From  Compass  -­‐  To  Netcare)   2.  The  invoice  is  posted  to  Compass  as  Pro-­‐forma     3.  Sends  to  Netcare  CPD  for  approval  -­‐  and  then  to  the  FM  for  each  site  for  approval  then  to     4.  Compass  SAP  Generates  the  invoice  presented  by  FSN    into  a  Compass  Invoice     5.  Query  Can  be  logged  on  the  Invoice  –  by  line  Item   6.  The  CPD  user(s)  have  to  CONFIRM  the  Proforma  invoice  for  EACH  unit/account   7.  Ager  each  CONFIRMATION,     1.  a  mail  is  sent  to  that  unit/account’s  Financial  Manager  to  request  Approval  for  the  Proforma  invoice   8.  The  Financial  Manager  logs  in  (or  clicks  on  email  link)  and  looks  at  the  CONFIRMED  Proforma  invoice   9.  The  Financial  Manager  APPROVES  the  Proforma  invoice     10.  FsIntel  generates  a  transacSon  and  posts  a  GRV  ‘d  invoice  to  SAP  for  the  APPROVED  Proforma  invoice     1.  (which  is  now  a  normal  invoice)   INVOICE  GENERATES  FOR  CONSOLIDATED  MONTH  
  • 46. 46   Once  a  month  the  pro  forma  will  generate  and  will  send  a  noSficaSon  email  to  the  CPD  user  
  • 47. 1.  User  must  have  CPD  role   2.  Monthly  Pro  Forma  is  on  Reports  Tab   47  
  • 48. 1.  Search  Proforma  by    month  or  operator  unit   2.  Leave  a  comment  /  query   3.  Drill  down  on  GL  code   4.  Tick  green  confirm   5.  NOTE  :  the  first  confirmaSon  is  done  by  the  CPD  department  user  -­‐  then   6.  An  email  noSficaSon  will  then  send  the  the  operator  unit’s  FM  to  do  the  final  confirmaSon     48  
  • 49. 1.  Leave  a  comment  /  query    
  • 50. 1.  GL  Drill  down  view   50  
  • 51. 51   1.  Email  noSficaSon  the  the  units  FM     2.  The  FM  follows  the  same  steps  as  the  CPD  user   3.  To  log  in  and  view  the  reports  tab   4.  Confirm  the  pro  forma    
  • 52. SIGNED  BY:               POSITION:               DATE:               SIGNED  BY:               POSITION:               DATE:               SIGNED  BY:               POSITION:               DATE:               SIGNED  BY:               POSITION:               DATE:               52