1. i-test drive
Owning the communication, promoting the test drive
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
2. i-test drive
• 86% of car buyers have access to broadband
• 80% use the internet when researching vehicle purchases
• Increasing reference to VM websites - 70% of consumers
• Dealer websites steady at ~50%
• 29% also use Customer2Customer sites such as Web forums, Blogs, and
internet discussion groups
• 84% of visitors to web sites click through to Video content³
ZDnet UK
CAPGemini Cars on line 07/08
³ eMarketeer 2008
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
3. i-test drive
Objective – Own the communication and create the consumer’s desire
to test drive… and to buy
• Compelling audio/visual content to create ‘emotional attachment’ and desire
to test drive
• ‘Brand managed’ video content
• Celebrity driver/presenter - perceived as impartial endorser
• Information rich
• Impactful 4 ~ 5 minutes
• Promotes the features and benefits
• Positive feed for unregulated media
• Cost effective, multi channel approach
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
4. i-test drive… 3 audiences, 1 goal
Journalists Dealers
Video
i-Test Drive
Create Create
Advocates/ Enthusiasts/
Influencers Experts
Consumers
Attraction
Emotional Attachment
Desire to try
Test Drive
Sale
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
5. Next steps
o Strategy, event horizon and appropriate modules
o Model launches and appropriate celebrity
◊ Proposal costs and time plan
Brand, model positioning and interface with Brand brand agency
Liaison with other functions (Training, CRM Lead generation, Publications etc)
Liaison with material suppliers
o Daily milestone plan, Brand gatekeepers, sign-off
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
6. Consumers
Consumers
Generate test drives
Video
i-Test Drive
Brand web-site/micro sites
Leasing Companies Web-sites
Emotional Desire Test
Attraction Sale
Attachment to try Drive
i-pod/i-phone/xda
Viral… UTube/Google Video etc
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
7. Dealers
Dealers Secure Test Drives
Video
i-Test Drive
Dealer web-site Video test drive link on Dealer web-site
Video test drive
<CLICK>
Penny Mallory
i-training Extended video for product training
Showroom display screen
In showroom rolling video
Dealer Marketing Material
Video test drive for pre-test drive/post-test drive
Invitation to test drive etc
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
8. Journalists
Journalists Create Advocates/Influencers
Video
i-Test Drive
Brand Media web-site
Press pack
Road-test material for media sites
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
9. Example of web page with i-test drive
| i 30 |
Brand Kabura
Video test drive
<CLICK>
Penny Mallory
Video prominently featured … we want all visitors to view video
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
10. Web page with i-test drive playing
| i 30 |
Brand Kabura
Video of 4 ~ 5 minutes, with ability to view all or by section
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
11. Test drive invitation at end of video
|
“It’s a really great car, fun and goodi 30 |
for the environment…book a local
test drive or talk to our web chat
host”
Brand Kabura
Brand Kabura, on the road from £15,800
Only Brand can offer a 205 bhp sports car with less than
180 gm CO 2 . Fun for the environment
Book a local test drive ? Want more information ?
Click here for on-line test Click here to communicate
drive booking with chat host
Celebrity presenter ‘talking head’ test drive invitation at end of video
On-line ‘chat host’ to answer questions – ends with test drive invitation
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
12. Test drive invitation at end of video
| i 30 |
Brand Kabura
Brand Kabura, on the road from £15,800
Only Brand can offer a 205 bhp sports car with less than
180 gm CO 2 . Fun for the environment
Book a local test drive ? Want more information ?
Click here for on-line test Click here to communicate
drive booking with chat host
Celebrity presenter ‘talking head’ test drive invitation at end of video
On-line ‘chat host’ to answer questions – ends with test drive invitation
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
13. The use of i-test drive for Press promotion
Data stick
Press pack could include..
• Video i-test drive
• Snapshot review (word & PDF)
• Summary review (word & PDF)
• In-depth review (word & PDF)
or
MP3 player • Technical specification
• Photo Gallery
• Could be loaded with additional launch
information up-dates from web-site
Positions benefits with journalists, makes it easy for them to create positive review
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
14. i-test drive featured on leasing company web sites
Kabura
Video test drive <CLICK>
Penny Mallory
Leasing companies provide vehicle information already - this seen as editorial
i-test drive creates greater company car driver benefit awareness > consideration > test drives
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
15. i-test drive DVD for Dealer Marketing
Direct Marketing
Brand KABURA Used for pre-test drive ‘warm-up’
DVD Road Test
Penny Mallory put the sexy new Kabura though its paces
or
As post test drive family show/tell
Could include links to Brand web site for
• Games
• Tax/CO2 calculator
• Finance calculator
Fun for the environment • Motoring guide
• Access to Brand special offers
Dealer TV screen – Rolling test drive
• Showroom
• Waiting area/lounge
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616
16. Dealer Product i-Training
Product Knowledge Challenge
• Based around i-test drive
• Interspersed with multi choice questions
• Web-response with salesperson awards/prize lottery
to ensure full independent participation
• Website league table/live participation
• Enhanced salesperson knowledge, sales coaching
and enhanced customer conversion
malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION
Tel: +447851667616