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i-test drive
                     Owning the communication, promoting the test drive




malcolm.earp@m2tac.com                                     RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
i-test drive

• 86% of car buyers have access to broadband
• 80% use the internet when researching vehicle purchases
• Increasing reference to VM websites - 70% of consumers
• Dealer websites steady at ~50%
• 29% also use Customer2Customer sites such as Web forums, Blogs, and
internet discussion groups
• 84% of visitors to web sites click through to Video content³




  ZDnet UK
  CAPGemini Cars on line 07/08
  ³ eMarketeer 2008


malcolm.earp@m2tac.com                               RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
i-test drive
Objective – Own the communication and create the consumer’s desire
to test drive… and to buy

• Compelling audio/visual content to create ‘emotional attachment’ and desire
   to test drive
• ‘Brand managed’ video content
• Celebrity driver/presenter - perceived as impartial endorser
• Information rich
• Impactful 4 ~ 5 minutes
• Promotes the features and benefits
• Positive feed for unregulated media
• Cost effective, multi channel approach




malcolm.earp@m2tac.com                               RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
i-test drive… 3 audiences, 1 goal


                Journalists                                        Dealers
                                      Video
                                   i-Test Drive




                 Create                                           Create
               Advocates/                                       Enthusiasts/
               Influencers                                        Experts
                                   Consumers




                                   Attraction

                              Emotional Attachment

                                 Desire to try

                                   Test Drive

                                     Sale

malcolm.earp@m2tac.com                               RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
Next steps

o Strategy, event horizon and appropriate modules
o Model launches and appropriate celebrity
◊ Proposal costs and time plan
 Brand, model positioning and interface with Brand brand agency
 Liaison with other functions (Training, CRM Lead generation, Publications etc)
 Liaison with material suppliers
o Daily milestone plan, Brand gatekeepers, sign-off




malcolm.earp@m2tac.com                                RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
Consumers

 Consumers
                                                                         Generate test drives
                                            Video
                                         i-Test Drive




          Brand web-site/micro sites




         Leasing Companies Web-sites


                                                                     Emotional      Desire    Test
                                                        Attraction                                     Sale
                                                                     Attachment     to try    Drive

               i-pod/i-phone/xda




         Viral… UTube/Google Video etc




malcolm.earp@m2tac.com                                                 RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
Dealers

   Dealers                                                                                Secure Test Drives
                                            Video
                                         i-Test Drive




                  Dealer web-site                                    Video test drive link on Dealer web-site

                                               Video test drive
                                                           <CLICK>


                                                     Penny Mallory




                     i-training                                      Extended video for product training




             Showroom display screen
                                                                     In showroom rolling video




             Dealer Marketing Material
                                                                     Video test drive for pre-test drive/post-test drive
                                                                     Invitation to test drive etc



malcolm.earp@m2tac.com                                                            RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
Journalists

 Journalists                                                Create Advocates/Influencers
                                                Video
                                             i-Test Drive




               Brand Media web-site




                     Press pack




        Road-test material for media sites




malcolm.earp@m2tac.com                                           RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
Example of web page with i-test drive

                                                                                     | i 30 |




          Brand Kabura




                              Video test drive
                                          <CLICK>



                                        Penny Mallory




Video prominently featured … we want all visitors to view video




  malcolm.earp@m2tac.com                                      RESEARCH   | STRATEGY | IMPLEMENTATION
  Tel: +447851667616
Web page with i-test drive playing

                                                                                        | i 30 |




          Brand Kabura




Video of 4 ~ 5 minutes, with ability to view all or by section




  malcolm.earp@m2tac.com                                         RESEARCH   | STRATEGY | IMPLEMENTATION
  Tel: +447851667616
Test drive invitation at end of video

                                                                                                                         |
                                                                                    “It’s a really great car, fun and goodi 30   |
                                                                                      for the environment…book a local
                                                                                      test drive or talk to our web chat
                                                                                                      host”


        Brand Kabura




                       Brand Kabura, on the road from £15,800
                       Only Brand can offer a 205 bhp sports car with less than
                       180 gm CO 2 . Fun for the environment

                       Book a local test drive ?      Want more information ?




                       Click here for on-line test    Click here to communicate
                       drive booking                               with chat host



Celebrity presenter ‘talking head’ test drive invitation at end of video
On-line ‘chat host’ to answer questions – ends with test drive invitation

malcolm.earp@m2tac.com                                                                          RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
Test drive invitation at end of video

                                                                                                           | i 30 |




        Brand Kabura




                       Brand Kabura, on the road from £15,800
                       Only Brand can offer a 205 bhp sports car with less than
                       180 gm CO 2 . Fun for the environment

                       Book a local test drive ?      Want more information ?




                       Click here for on-line test    Click here to communicate
                       drive booking                               with chat host



Celebrity presenter ‘talking head’ test drive invitation at end of video
On-line ‘chat host’ to answer questions – ends with test drive invitation

malcolm.earp@m2tac.com                                                              RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
The use of i-test drive for Press promotion


                     Data stick

                                          Press pack could include..

                                          • Video i-test drive
                                          • Snapshot review (word & PDF)
                                          • Summary review (word & PDF)
                                          • In-depth review (word & PDF)
      or
      MP3 player                          • Technical specification
                                          • Photo Gallery


                                          • Could be loaded with additional launch
                                            information up-dates from web-site




Positions benefits with journalists, makes it easy for them to create positive review


malcolm.earp@m2tac.com                                      RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
i-test drive featured on leasing company web sites




                               Kabura




                                                           Video test drive <CLICK>




                                                                       Penny Mallory




Leasing companies provide vehicle information already - this seen as editorial
i-test drive creates greater company car driver benefit awareness > consideration > test drives

malcolm.earp@m2tac.com                                                                 RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
i-test drive DVD for Dealer Marketing

                                                                  Direct Marketing
  Brand KABURA                                                    Used for pre-test drive ‘warm-up’
  DVD Road Test
  Penny Mallory put the sexy new Kabura though its paces
                                                                  or
                                                                  As post test drive family show/tell

                                                                  Could include links to Brand web site for
                                                                      • Games
                                                                      • Tax/CO2 calculator
                                                                      • Finance calculator
  Fun for the environment                                             • Motoring guide
                                                                      • Access to Brand special offers


                                                                  Dealer TV screen – Rolling test drive
                                                                      • Showroom
                                                                      • Waiting area/lounge



malcolm.earp@m2tac.com                                                        RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616
Dealer Product i-Training

                      Product Knowledge Challenge

                     • Based around i-test drive

                     • Interspersed with multi choice questions

                     • Web-response with salesperson awards/prize lottery
                       to ensure full independent participation

                     • Website league table/live participation

                     • Enhanced salesperson knowledge, sales coaching
                       and enhanced customer conversion




malcolm.earp@m2tac.com                                    RESEARCH   | STRATEGY | IMPLEMENTATION
Tel: +447851667616

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I Test Drive Gen V2

  • 1. i-test drive Owning the communication, promoting the test drive malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 2. i-test drive • 86% of car buyers have access to broadband • 80% use the internet when researching vehicle purchases • Increasing reference to VM websites - 70% of consumers • Dealer websites steady at ~50% • 29% also use Customer2Customer sites such as Web forums, Blogs, and internet discussion groups • 84% of visitors to web sites click through to Video content³ ZDnet UK CAPGemini Cars on line 07/08 ³ eMarketeer 2008 malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 3. i-test drive Objective – Own the communication and create the consumer’s desire to test drive… and to buy • Compelling audio/visual content to create ‘emotional attachment’ and desire to test drive • ‘Brand managed’ video content • Celebrity driver/presenter - perceived as impartial endorser • Information rich • Impactful 4 ~ 5 minutes • Promotes the features and benefits • Positive feed for unregulated media • Cost effective, multi channel approach malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 4. i-test drive… 3 audiences, 1 goal Journalists Dealers Video i-Test Drive Create Create Advocates/ Enthusiasts/ Influencers Experts Consumers Attraction Emotional Attachment Desire to try Test Drive Sale malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 5. Next steps o Strategy, event horizon and appropriate modules o Model launches and appropriate celebrity ◊ Proposal costs and time plan  Brand, model positioning and interface with Brand brand agency  Liaison with other functions (Training, CRM Lead generation, Publications etc)  Liaison with material suppliers o Daily milestone plan, Brand gatekeepers, sign-off malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 6. Consumers Consumers Generate test drives Video i-Test Drive Brand web-site/micro sites Leasing Companies Web-sites Emotional Desire Test Attraction Sale Attachment to try Drive i-pod/i-phone/xda Viral… UTube/Google Video etc malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 7. Dealers Dealers Secure Test Drives Video i-Test Drive Dealer web-site Video test drive link on Dealer web-site Video test drive <CLICK> Penny Mallory i-training Extended video for product training Showroom display screen In showroom rolling video Dealer Marketing Material Video test drive for pre-test drive/post-test drive Invitation to test drive etc malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 8. Journalists Journalists Create Advocates/Influencers Video i-Test Drive Brand Media web-site Press pack Road-test material for media sites malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 9. Example of web page with i-test drive | i 30 | Brand Kabura Video test drive <CLICK> Penny Mallory Video prominently featured … we want all visitors to view video malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 10. Web page with i-test drive playing | i 30 | Brand Kabura Video of 4 ~ 5 minutes, with ability to view all or by section malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 11. Test drive invitation at end of video | “It’s a really great car, fun and goodi 30 | for the environment…book a local test drive or talk to our web chat host” Brand Kabura Brand Kabura, on the road from £15,800 Only Brand can offer a 205 bhp sports car with less than 180 gm CO 2 . Fun for the environment Book a local test drive ? Want more information ? Click here for on-line test Click here to communicate drive booking with chat host Celebrity presenter ‘talking head’ test drive invitation at end of video On-line ‘chat host’ to answer questions – ends with test drive invitation malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 12. Test drive invitation at end of video | i 30 | Brand Kabura Brand Kabura, on the road from £15,800 Only Brand can offer a 205 bhp sports car with less than 180 gm CO 2 . Fun for the environment Book a local test drive ? Want more information ? Click here for on-line test Click here to communicate drive booking with chat host Celebrity presenter ‘talking head’ test drive invitation at end of video On-line ‘chat host’ to answer questions – ends with test drive invitation malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 13. The use of i-test drive for Press promotion Data stick Press pack could include.. • Video i-test drive • Snapshot review (word & PDF) • Summary review (word & PDF) • In-depth review (word & PDF) or MP3 player • Technical specification • Photo Gallery • Could be loaded with additional launch information up-dates from web-site Positions benefits with journalists, makes it easy for them to create positive review malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 14. i-test drive featured on leasing company web sites Kabura Video test drive <CLICK> Penny Mallory Leasing companies provide vehicle information already - this seen as editorial i-test drive creates greater company car driver benefit awareness > consideration > test drives malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 15. i-test drive DVD for Dealer Marketing Direct Marketing Brand KABURA Used for pre-test drive ‘warm-up’ DVD Road Test Penny Mallory put the sexy new Kabura though its paces or As post test drive family show/tell Could include links to Brand web site for • Games • Tax/CO2 calculator • Finance calculator Fun for the environment • Motoring guide • Access to Brand special offers Dealer TV screen – Rolling test drive • Showroom • Waiting area/lounge malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616
  • 16. Dealer Product i-Training Product Knowledge Challenge • Based around i-test drive • Interspersed with multi choice questions • Web-response with salesperson awards/prize lottery to ensure full independent participation • Website league table/live participation • Enhanced salesperson knowledge, sales coaching and enhanced customer conversion malcolm.earp@m2tac.com RESEARCH | STRATEGY | IMPLEMENTATION Tel: +447851667616