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Chua, Catherine
Dagdag, Marty
Franca, Mariko
Jardin, Rhea
                  Teriyaki Boy vs Sakura
Santos, Gads      Micromarket Analysis
Customers

Age & Sex:                          Age & Sex:
Males (6)                           Males (25)
      - late 20s to early 30s (3)       - early 20s to late 50s(23)
      - around 60s and 70s (2)          - kids ages 3 to 8(2)
      - high school age (1)         Females (28)
Females (16)                            - early 20s to late 40s(25)
    -late 20s to early 30s (11)         -kids ages 5to 9(3)
    - around 50s and 70s (3)
    - college girls (2)
Customers

Occupations:                                Occupation:
College girls                               Family
Family                                      Students
White-collar employees                      White-collar employees
Retirees (old diners/grandparents)          Friends / ‘barkada’

Behavior:
                                            Behavior:
Majority came as couples (50%)
Others came in 3s, 4s and in 2s but not
                                            Most of the diners are relaxed and
as couple (both girls or business people)   Diners are chatting with each other
Dining loudly (50%)                         Majority of those who came in are
Plain dining (old guests)                   in groups (more than 4 diners)
Customers

Occasion: Dinner                           Occupation:
                                            Occasion:
•   Most ordered sushi and rice toppings   • Majority of the diners went to
•   Some ordered soda, iced tea and           Sakura just to plainly have dinner
    juiced drinks                          • There are about two groups which
•   Most of them used chopsticks              had dinner meetings at the
•   A few stayed long as almost an hour       restaurant
    while most of the customers just ate
                                           • There were three couples who were
    and left
                                              on a dinner-date
                                           • Almost all of the diners ordered
                                              sushi or maki
                                           • The diners, after eating, stayed for a
                                              while in the restaurant to relax and
                                              chat
Location

Traffic flow:                             Traffic flow:
- The store is located outside the mall   - The restaurant is located inside of
   facing The Landmark                        Glorietta 4
- Low traffic flow                        - Traffic flow is high (lots of passers
- Passers by are mostly inside private        by) as it is located along the passage
   vehicles                                   way that connects Glorietta 4 to
- Others are waiting for their ride or        another wing of Glorietta
   taxi cab
Location

Pedestrians:                              Pedestrians:
- Location is not the usual route of      - People will most likely see and pass
  people                                     by Sakura as this is the only
- The restaurant will most likely seen       Japanese restaurant in the 2nd level
  by pedestrians if they are going to        area
  other food establishments in the area   - There are a lot of passers by
  or if they are really aiming for the       especially those who are shopping in
  restaurant                                 the nearby stores
Location

Prevalent activity:                      Prevalent activity:
- Taxi bay in front of opposite mall     • - Activities of people near the area
   (The Landmark)                           of the restaurant are shopping and
                                            strolling
•   Area:
•   - The restaurant is located in the   •   Area:
    outskirts of 2 malls
                                         •   - Sakura is located inside the mall
Establishment

Product: Japanese Cuisine                 Product: Japanese Cuisine
- Sushi rolls                             - Sushi and Sashimi
- Donburi (rice toppings)                 - Donburi (rice toppings)
- Soup/salad                              - Soup / Salad
- Japanese ice cream                      - Noodles
- Usual drinks (soda, iced tea, juices)   - Grilled dishes not available during
                                             the visit
                                          - Japanese groceries (chips, food
                                             sauces, milk, seasoning and etc)
Establishments

Price:                                  Price:
a. Drinks – P67 to P73 (soda & juice)   a. Drinks P70-P150
b. Dessert (ice cream) – P88            b. Dessert- P145-P155
c. Value meals – P200 + P25 upgrade     c. Value meals- none
d. Rice toppings – P280 to P350         d. Rice toppings –P175- P250
e. Kani salad – P130 to P190            e. salads- P100-P150
f. Alacarte– P112 to P366               f. Ala Carte- P150-P400
g. Bento boxes – P325                   g. Bento Boxes- P300
h. Noodles – P134 to P275               h. Noodles- P175- P250
i. Sushi – P59 to P235                  i. Sushi- 100-200
j. Appetizer – P100 to P170
Establishments

Level of service: Manager and staff          Level of service: Manager and staff
- Guides customers to their seats as         -Staffs are courteous and ensure that
   soon as they arrive                       the customer’s needs are served
- Menu is immediately handed over to         accordingly
   customers                                 - They are very attentive in taking
- Polite in addressing the customers         orders, they also suggest to diners there
- Attentive; asking customers if they        best-sellers.
   want for refill on their drinks or need   - Ensure that they re-read the orders to
   anything else                             avoid serving the wrong dishes to
- Going around every once in a while         customers
Establishments

Speed of service:                       • Speed of service:
-4 servers/ 3 cooks                     -(3 servers / 4 cooks)
- Drinks were served first, 5 minutes   - Ordering for the food is fast as the
    after order is placed                   staff will take down the customers’
- Meals were served 11 minutes after        orders soon after they are settled
    order is placed                         down (5 mins)
                                        - The wait for the orders to be served
                                            is fast as the dishes were served
                                            within 15mins (if the dish will take
                                            long to cook they inform the
                                            customer)
Establishments

Facilities:                          Facilities:
Seating capacity: 82                 Seating capacity: 58
Seats: spacious but some were torn   Seats: low cushion & crowded area
Color mood: Warm colors              Color mood: black, green stones
      orange, yellow, black, wood    Music-none
- Music: classical japannese but
                                     Satisfactory cleanliness
   (unnoticed / low in volume)
- Satisfactory cleanliness           - Kitchen and Dining Area (extended
- Nice room temperature                  in the area between the walk ways)
- One set of table is placed         - Grocery Area
   near/fronting the comfort room
Establishments

Others:                            Others:
- Music: classical japannese but   Music-none
  (unnoticed / low in volume)      Satisfactory cleanliness
- Satisfactory cleanliness         - Kitchen and Dining Area (extended
- Nice room temperature                in the area between the walk ways)
- One set of table is placed
                                   - Grocery Area
  near/fronting the comfort room
Sales Estimate: Teriyaki
No. of customers observed in 1 hour:                            32
No. of hours open per day:                                      10
Estimated no. of customers per day:                            320

            Food ordered:              Price/order   % of customer   Estimated no. of     Sales
                                                        orders       customer orders     amount

Maki                                       139.00              75%240                   33,360.00

Noodles                                    205.00              25%80                    16,400.00

Bento boxes                                325.00              30%96                    31,200.00

Rice toppings                              175.00              65%208                   36,400.00

Drinks                                      70.00              90%288                    20,160.00
Estimated sales per day                                                                 137,520.00
Sales Estimate: Sakura
                                              # of hrs
Store Hours                   10am - 9pm         11
# of Customers Observed           27
Total # of Customers a day       297

Orders                        Average Price   Order %          Order/day   Amount per day
Salad                             199           5%                 15           2,955.15
Soup                              160          10%                 30           4,752.00
Sushi                             228          35%                104          23,700.60
Sashimi                           234          35%                104          24,324.30
Sushi Combo                       378           5%                 15           5,613.30
Bamboo Roll                       190           5%                 15           2,821.50
Temaki                            118           5%                 15           1,752.30
Don Buri                          247          45%                134          33,011.55
Japanese Noodle                   244          10%                 30           7,246.80
Cold Noodle                       227           5%                 15           3,370.95
Tempura                           280          15%                 45          12,474.00
Teryaki                           300          15%                 45          13,365.00
Teppanyaki                        262          10%                 30           7,781.40
Bento Box                         298          35%                104          30,977.10
Rice                               88          20%                 59           5,227.20
Juice                              93          45%                134          12,429.45
Shake                              90          30%                 89           8,019.00
                                                 Estimated Total/Day          199,821.60
Conclusion
• While both restaurants both serve relatively
  the same menu, the conceptualization of the
  store differ, one more modern; while the
  other more traditional.
• Both restaurants seemed to do well
• We guess its really a matter of knowing where
  each restaurant is.

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Micromarket Analysis: Teriyaki vs Sakura

  • 1. Chua, Catherine Dagdag, Marty Franca, Mariko Jardin, Rhea Teriyaki Boy vs Sakura Santos, Gads Micromarket Analysis
  • 2. Customers Age & Sex: Age & Sex: Males (6) Males (25) - late 20s to early 30s (3) - early 20s to late 50s(23) - around 60s and 70s (2) - kids ages 3 to 8(2) - high school age (1) Females (28) Females (16) - early 20s to late 40s(25) -late 20s to early 30s (11) -kids ages 5to 9(3) - around 50s and 70s (3) - college girls (2)
  • 3. Customers Occupations: Occupation: College girls Family Family Students White-collar employees White-collar employees Retirees (old diners/grandparents) Friends / ‘barkada’ Behavior: Behavior: Majority came as couples (50%) Others came in 3s, 4s and in 2s but not Most of the diners are relaxed and as couple (both girls or business people) Diners are chatting with each other Dining loudly (50%) Majority of those who came in are Plain dining (old guests) in groups (more than 4 diners)
  • 4. Customers Occasion: Dinner Occupation: Occasion: • Most ordered sushi and rice toppings • Majority of the diners went to • Some ordered soda, iced tea and Sakura just to plainly have dinner juiced drinks • There are about two groups which • Most of them used chopsticks had dinner meetings at the • A few stayed long as almost an hour restaurant while most of the customers just ate • There were three couples who were and left on a dinner-date • Almost all of the diners ordered sushi or maki • The diners, after eating, stayed for a while in the restaurant to relax and chat
  • 5. Location Traffic flow: Traffic flow: - The store is located outside the mall - The restaurant is located inside of facing The Landmark Glorietta 4 - Low traffic flow - Traffic flow is high (lots of passers - Passers by are mostly inside private by) as it is located along the passage vehicles way that connects Glorietta 4 to - Others are waiting for their ride or another wing of Glorietta taxi cab
  • 6. Location Pedestrians: Pedestrians: - Location is not the usual route of - People will most likely see and pass people by Sakura as this is the only - The restaurant will most likely seen Japanese restaurant in the 2nd level by pedestrians if they are going to area other food establishments in the area - There are a lot of passers by or if they are really aiming for the especially those who are shopping in restaurant the nearby stores
  • 7. Location Prevalent activity: Prevalent activity: - Taxi bay in front of opposite mall • - Activities of people near the area (The Landmark) of the restaurant are shopping and strolling • Area: • - The restaurant is located in the • Area: outskirts of 2 malls • - Sakura is located inside the mall
  • 8. Establishment Product: Japanese Cuisine Product: Japanese Cuisine - Sushi rolls - Sushi and Sashimi - Donburi (rice toppings) - Donburi (rice toppings) - Soup/salad - Soup / Salad - Japanese ice cream - Noodles - Usual drinks (soda, iced tea, juices) - Grilled dishes not available during the visit - Japanese groceries (chips, food sauces, milk, seasoning and etc)
  • 9. Establishments Price: Price: a. Drinks – P67 to P73 (soda & juice) a. Drinks P70-P150 b. Dessert (ice cream) – P88 b. Dessert- P145-P155 c. Value meals – P200 + P25 upgrade c. Value meals- none d. Rice toppings – P280 to P350 d. Rice toppings –P175- P250 e. Kani salad – P130 to P190 e. salads- P100-P150 f. Alacarte– P112 to P366 f. Ala Carte- P150-P400 g. Bento boxes – P325 g. Bento Boxes- P300 h. Noodles – P134 to P275 h. Noodles- P175- P250 i. Sushi – P59 to P235 i. Sushi- 100-200 j. Appetizer – P100 to P170
  • 10. Establishments Level of service: Manager and staff Level of service: Manager and staff - Guides customers to their seats as -Staffs are courteous and ensure that soon as they arrive the customer’s needs are served - Menu is immediately handed over to accordingly customers - They are very attentive in taking - Polite in addressing the customers orders, they also suggest to diners there - Attentive; asking customers if they best-sellers. want for refill on their drinks or need - Ensure that they re-read the orders to anything else avoid serving the wrong dishes to - Going around every once in a while customers
  • 11. Establishments Speed of service: • Speed of service: -4 servers/ 3 cooks -(3 servers / 4 cooks) - Drinks were served first, 5 minutes - Ordering for the food is fast as the after order is placed staff will take down the customers’ - Meals were served 11 minutes after orders soon after they are settled order is placed down (5 mins) - The wait for the orders to be served is fast as the dishes were served within 15mins (if the dish will take long to cook they inform the customer)
  • 12. Establishments Facilities: Facilities: Seating capacity: 82 Seating capacity: 58 Seats: spacious but some were torn Seats: low cushion & crowded area Color mood: Warm colors Color mood: black, green stones orange, yellow, black, wood Music-none - Music: classical japannese but Satisfactory cleanliness (unnoticed / low in volume) - Satisfactory cleanliness - Kitchen and Dining Area (extended - Nice room temperature in the area between the walk ways) - One set of table is placed - Grocery Area near/fronting the comfort room
  • 13. Establishments Others: Others: - Music: classical japannese but Music-none (unnoticed / low in volume) Satisfactory cleanliness - Satisfactory cleanliness - Kitchen and Dining Area (extended - Nice room temperature in the area between the walk ways) - One set of table is placed - Grocery Area near/fronting the comfort room
  • 14. Sales Estimate: Teriyaki No. of customers observed in 1 hour: 32 No. of hours open per day: 10 Estimated no. of customers per day: 320 Food ordered: Price/order % of customer Estimated no. of Sales orders customer orders amount Maki 139.00 75%240 33,360.00 Noodles 205.00 25%80 16,400.00 Bento boxes 325.00 30%96 31,200.00 Rice toppings 175.00 65%208 36,400.00 Drinks 70.00 90%288 20,160.00 Estimated sales per day 137,520.00
  • 15. Sales Estimate: Sakura # of hrs Store Hours 10am - 9pm 11 # of Customers Observed 27 Total # of Customers a day 297 Orders Average Price Order % Order/day Amount per day Salad 199 5% 15 2,955.15 Soup 160 10% 30 4,752.00 Sushi 228 35% 104 23,700.60 Sashimi 234 35% 104 24,324.30 Sushi Combo 378 5% 15 5,613.30 Bamboo Roll 190 5% 15 2,821.50 Temaki 118 5% 15 1,752.30 Don Buri 247 45% 134 33,011.55 Japanese Noodle 244 10% 30 7,246.80 Cold Noodle 227 5% 15 3,370.95 Tempura 280 15% 45 12,474.00 Teryaki 300 15% 45 13,365.00 Teppanyaki 262 10% 30 7,781.40 Bento Box 298 35% 104 30,977.10 Rice 88 20% 59 5,227.20 Juice 93 45% 134 12,429.45 Shake 90 30% 89 8,019.00 Estimated Total/Day 199,821.60
  • 16. Conclusion • While both restaurants both serve relatively the same menu, the conceptualization of the store differ, one more modern; while the other more traditional. • Both restaurants seemed to do well • We guess its really a matter of knowing where each restaurant is.