Question 1 One of the first factors that increased the importance of human resource management was the 1964 Civil Rights Act. the worker revolution. technological advances in computers. the increase in manufacturing. the growth in the service sector. Question 2 The widespread use of the Internet has affected the basic approach to how human resources are managed. True False Question 3 A local office supply business routinely hires younger workers for stock staff over older applicants because much of the work requires heavy lifting and good mobility. The company needs to show that the job requirements are a business necessity. Illegal discrimination automatically exists. The company should not worry because no laws exist that protect older workers. Let the younger workers do the hiring to protect the company legally. None of these. Question 4 The Pregnancy Discrimination Act enables a company to assign pregnant women to mandatory alternate working conditions. True False Question 5 What is the term used when a company lets a foreign firm make and/or distribute its products in a local market? Exporting Licensing Direct investment Joint venture Strategic alliance Question 6 ____ strategy involves the actions taken by firms to better operate in a relevant industry or market. Adaptation Business Functional Competitive Corporate Question 7 Which adaptation model of business strategy is best used when the situation is highly stable with low uncertainty? Defender Prospector Analyzer Differentiation Cost leadership Question 8 Which of the following statements BEST describes the link between job analysis and human resource planning? Job analysis helps human resource planners understand exactly what kinds of work must be performed within the organization in the future. Job analysis provides information to help design training and development programs. Job analysis clarifies the essential elements of each job. Human resource planning forecasts the supply and demand for human resources. Mathematical models of historic trends can help in forecasting labor supply and demand. Question 9 A ____ provides an overview of the duties and tasks required to effectively perform a particular job or line of work. job specification job description benchmark personnel file work permit Question 10 Job analysis affects the selection process, but it only indirectly influences performance appraisal and compensation. True False Question 11 The second step in job analysis involves determining methods for obtaining information. True False Question 12 Which of the following is part of rightsizing? Using temporary workers Early retirements Retention Using part-time staff All of these Question 13 Which of the following is NOT an exception to employment-at-will? A law forbids termination for a specific reason. An employee is terminated for cause. An individual has an implied contract. An indivi ...