20. COMMUNICATION
• Example. Customer shopping confirmation:
Dear Marie Boringher,
Please find out your shipping confirmation regarding your purchase on the date 12/06/2018, in the following
shopping distributor: Media Markt.
Here you have a support center in case you need any support mediamarkt.vodaphonica.com with the following
phone number 902789654 and the following e-mail address: mediamarkt.support@vodaphonica.com
Please don’t hesitate to contact us if you have any problem,
We are strongly pleased for trusting us
Vodaphonica Project managers
21. COMMUNICATION
• Example. Beta-tester welcome:
Dear Oscar Smith,
Our project team is reaching to you because you have been chosen as a beta-tester for our new device.
It is time to work now. In this e-mail we will give you two database URL that will allow you to test our phone. You must test
the connectivity of our device, and send us your feedback.
Here you have a URL where you can get information http://smartphone.km.vodaphonica.com/connectivity, and also a URL of
a defect’s web portal: http://bugtracking.vodaphonica.com/connectivity.
Your user is osmith and your password is 36506.
Hoping to receive feedback soon,
Vodaphonica Project managers