The document discusses differences in satisfaction rates with healthcare quality among ethnic groups and asks questions about factors influencing these differences, how differences in care received can lead to health disparities, and strategies to overcome care differences. It also asks questions about the importance of health indicators, leading health indicators identified by Healthy People 2020, and how organizations are addressing priority health topics.

1. A lower percentage of African Americans and Hispanics report
being satisfied with the quality of their healthcare than
Caucasians. In the light of this, answer the questions that
follow:
Discuss at least three factors influencing differences in the rates
of satisfaction with quality of healthcare among African
Americans and Hispanics.
Explain how differences in the healthcare received by people
contribute to disparities in health.
Identify at least three strategies that can overcome these
differences in care.
Justify your responses by citing at least two scholarly sources.
Support your responses with examples.
In addition, respond to the following questions:
Explain why health indicators are an important tool in public
health.
What are the leading health indicators as identified by Healthy
People 2020?
Describe how organizations across the nation are addressing
these priority health topics.