Micro tech consultants company profile

1. COMPANY DETAILS
Company Name:Microtech Consultants (Pty) Ltd

2. COMPANY PROFILE
Background
Microtech Consultants is a privately registered ICT firm, addressing the B2B market needs by
providing solutions that swiftly respond to the challenges of today's evolving and dynamic markets.
What We Do
Microtech Consultants are specialists in ICT, providing end-to-end B2B offerings to address various
market verticals - including Corporate, Retail, Healthcare, Education and SME sector; by giving each
of these markets a tailor-made solution that addresses their unique business needs.
Services:
Business Process Outsourcing IT Services Internet Marketing
Managed Cloud Services Telco - IT Convergence Enterprise Mobility
Strategic Partnerships

3. Business Process Outsourcing: The infrastructure available to the customer will be a Call Centre
Helpdesk environment with Call Logging for training and conversation recall. VOIP systemenables IT
Technologies to cost effectively reduce telephone overheads, and provide World Class call queue and
hold time for incoming clients. All support technicians will be able to identify the incoming call which
was dialled, via the Telkom Share Call Number to identify the customer, thereby answering the phone
with the introduction script.
IT Services: Microtech Consultants offers full outsourcing services and employs qualified consultants
to provide ITIL based helpdesk services, infrastructure management and project management,
offering clients a competitive edge. Business Process Outsourcing is a focus area as most businesses
move away from traditional physical infrastructure to cloud computing and BYOD.
Internet Marketing: With the majority of Internet users now also engaging in social interaction
through platforms such as Facebook, Twitter, LinkedIn, Google Plus, Blogs, and YouTube, businesses
can no longer afford to only market by means of websites. Social Media marketing allows for the
extension of your business online presence to where the users are.
Managed Cloud Services: Microtech Consultants provide customers with choice, no matter how
customers want to deploy and consume Cloud solutions: choice in cross-portfolio solutions, whether
at the customer site or at the provider site, or a combination; choice in who manages the technology,
the customer, the provider, or a combination; choice in how to pay — either as a conventional
perpetual license or as a subscription service.
Enterprise Mobility Solutions: Most businesses are now adopting various mobile devices, primarily
Smartphone and Tablets in place of traditional desktops and laptops in order to improve their
accessibility to enterprise data, irrespective of place and time. Together with Samsung, Microtech
Consultants provide Enterprise Mobility Solutions that are crafted for vertical markets from a range
of customized Samsung products. They allow businesses to save on support costs, while end users
can become productive. By providing mobile device management, mobile application management,
and PC management capabilities from the cloud, Microtech Consultants helps organizations enable
their employees with access to corporate applications, data, and resources from virtually anywhere
on almost any device, while helping to keep corporate information secure.
Telco - IT Convergence: Microtech Consultants is an accredited supplier of Samsung Smart LTE
Network products, which bring together Telecommunication Base Station and IT Servers. These
innovations have major impact on the efficiency of the network, delivering enhanced mobile
broadband capability to support the connectivity requirements of mobile users across the enterprise
organization.

4. Strategy & Vision
Vision statement:
To pioneer the new business experience by providing innovative IT solutions that improves business
agility.
Mission Statement:
Microtech Consultants' aim is to facilitate optimization of client's business efficiency and greatly
enhance productivity.
Values:
Microtech Consultants' values are based on evolving understanding of the client's business needs by
offering business enabling solutions aimed at optimizing efficiency, reduction of costs and increase in
revenue.
Management & Ownership
Directors:
Linda Sithole Managing Director at Microtech Consultants (Pty) Ltd is a valuable
ICT Professional with a wealth of technical, operational and management experience and skills. He is
no stranger to the ICT industry, having worked in the sector for the past couple of years back. He calls
on his significant business management skills to steer the team of highly skilled ICT consultants.
Affirmative Action Initiatives:
Microtech Consultants employs 90% of women into senior management positions.
BEE/ B-BBEE:
Microtech Consultants is a level 3 BBBEE company.
CONTACT
T: 011 504 2445 E: linda@microtechies.co.za W: www.microtechies.co.za
M: +27824304516 P: PO Box 8241, Parktown, Johannesburg, Gauteng, South Africa, 2001