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Demystifying Mobile

  Marketing on Mobile is…
       Still Marketing!

www.woodstreet.com   #fredexpo   @jonmikelbailey
We’ll talk about…
         1. Some Predictions about Mobile
         2. ZMOT and the Mobile User
         3. How to Think About Mobile Marketing
         4. Your Plan of Attack!



www.woodstreet.com         #fredexpo        @jonmikelbailey
Predictions about Mobile
1.   1 billion consumers will own smartphones by 2016
2.   U.S. users will own 257 million smartphones and 126 million tablets
3.    Mobile spending will reach $1.3 trillion by 2016
4.    Businesses expected to double spending on mobile by 2015.


- Source: http://gigaom.com/2012/02/13/preparing-for-a-mobile-first-world




www.woodstreet.com                    #fredexpo                    @jonmikelbailey
Tweet THIS!

GigaOm says businesses expected to double spending on
mobile by 2015. #fredexpo




www.woodstreet.com      #fredexpo          @jonmikelbailey
ZMOT




            - Source: http://www.zeromomentoftruth.com/


www.woodstreet.com             #fredexpo                  @jonmikelbailey
ZMOT and the Mobile User
 Simon Salt asks this…
 “Experience is the emotional connection you make with the user. Do you
 generate feelings of frustration, anxiety, calm, entertainment, education,
 information?”


 - Shorty Guide To Mobile Marketing, Simon Salt




www.woodstreet.com             #fredexpo               @jonmikelbailey
Tweet THIS!

ZMOT occurs on mobile all the time. Is your business there at
THIS moment of truth? #fredexpo




www.woodstreet.com        #fredexpo           @jonmikelbailey
How to Think about Mobile Marketing
Thinking about your buyer personas, ask yourself these questions…
1.   How will direct marketing send them to mobile?
2.   How else might they get there? Online Ads? Searches?
3.   What information would be useful to them and drive conversion?
4.   What information would frustrate them???




www.woodstreet.com             #fredexpo              @jonmikelbailey
How to Think about Mobile Marketing
     What about your priorities for mobile…




     - Source - http://blog.kissmetrics.com/increase-conversions-using-roles


www.woodstreet.com                   #fredexpo                     @jonmikelbailey
How to Think about Mobile Marketing
     Now you have your priorities, what tools do you need?
     1.   Your website and/or Blog
     2.   Content
     3.   Social media channels
     4.   Mobile devices
     5.   A flexible/agile plan of attack




www.woodstreet.com               #fredexpo          @jonmikelbailey
Tweet THIS!

The intersection of a mobile user’s needs with your business
goals is what determines your mobile marketing priorities.
#fredexpo




www.woodstreet.com        #fredexpo           @jonmikelbailey
Your Plan of Attack!
        Time to jump in, where to begin?
        Your website…
        Heart rate up? check…
        What happens when a mobile user lands on…
                        YOUR WEBSITE???



www.woodstreet.com        #fredexpo        @jonmikelbailey
Your Plan of Attack!
                                 Is this your site?




www.woodstreet.com   #fredexpo             @jonmikelbailey
Your Plan of Attack!
                                 Is your site practical?
                                 • 44x buttons?
                                 • Just the facts?
                                 • Obvious direction?
                                 • Obvious call to
                                    action?




www.woodstreet.com   #fredexpo      @jonmikelbailey
Your Plan of Attack!
                     The elements of a good mobile page…
                     • Appears automatically on a mobile device
                     • Thumb-proof navigation
                     • Limited choices designed for mobile user
                     • Fast loading




www.woodstreet.com    #fredexpo              @jonmikelbailey
Your Plan of Attack!
 Geoff and Gini put it this way…
 “Mobile is a medium that lends itself to brevity. Simpler, shorter messaging
 and graphic design are often less consuming from a creative production
 standpoint.”


 - Marketing in the Round, Geoff Livingston and Gini Dietrich




www.woodstreet.com             #fredexpo               @jonmikelbailey
Tweet THIS!

Your mobile site needs to be laser focused on the user
experience. #fredexpo




www.woodstreet.com        #fredexpo           @jonmikelbailey
Your Plan of Attack!

Responsive Design
Instead of creating a mobile
website, create a website
that adjusts itself for
mobile and other
devices.




 www.woodstreet.com            #fredexpo   @jonmikelbailey
Your Plan of Attack!
      What about Utility Marketing?

              Putting content and information in
              your marketing material that your
              target audience can utilize.



www.woodstreet.com        #fredexpo          @jonmikelbailey
Your Plan of Attack!
      Utility Marketing Content…

      This is the stuff that your target audience needs.
      Put this content up front, using responsive design…
      • blog posts
      • video or audio
      • Or simple things like phone number, directions, etc.




www.woodstreet.com             #fredexpo                   @jonmikelbailey
Tweet THIS!

When someone has a question or a need, they reach for their
smartphone or tablet. Are you there? #fredexpo




www.woodstreet.com       #fredexpo          @jonmikelbailey
Your Plan of Attack!

Tools or tools.

Don’t use a tool simply
because its shiny and new.
Use it because it fits,
helps you achieve your
goals, and is useful for
your audience.




 www.woodstreet.com          #fredexpo   @jonmikelbailey
Your Plan of Attack!
  Strategies instead of tools…

  1. Use a QR code to enhance not as your mobile marketing campaign.
  2. Use mobile landing pages specific to a campaign
  3. Remember that you have an audience with audiences (credit: Brian
     Solis). Think about content that will be shared.
  4. Encourage interaction with the tools available.




www.woodstreet.com               #fredexpo              @jonmikelbailey
Tweet THIS!

Mobile is not an island! It is a powerful piece of your
overall marketing strategy. #fredexpo




www.woodstreet.com         #fredexpo            @jonmikelbailey
Your Plan of Attack!
Rinse and repeat…

1. See what works. Check your analytics. Check your audience reactions.
2. Test different approaches, A/B test if possible.
3. Repeat the tactics that achieve the best results!




www.woodstreet.com              #fredexpo              @jonmikelbailey
QUESTIONS???
Suggested Resources:                 Contact Me:

www.woodstreet.com                   www.woodstreet.com
http://gigaom.com/                   jbailey@woodst.com
www.zeromomentoftruth.com            @woodstreetweb
www.mediapost.com                    @jonmikelbailey
www.contentrules.com                 Facebook.com/woodstreetweb
www.marketingpilgrim.com             301.668.5006
www.clickz.com
Google “mobile marketing”!



www.woodstreet.com           #fredexpo             @jonmikelbailey

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Demystifying Mobile - Marketing on Mobile is Still Marketing

  • 1. Demystifying Mobile Marketing on Mobile is… Still Marketing! www.woodstreet.com #fredexpo @jonmikelbailey
  • 2. We’ll talk about… 1. Some Predictions about Mobile 2. ZMOT and the Mobile User 3. How to Think About Mobile Marketing 4. Your Plan of Attack! www.woodstreet.com #fredexpo @jonmikelbailey
  • 3. Predictions about Mobile 1. 1 billion consumers will own smartphones by 2016 2. U.S. users will own 257 million smartphones and 126 million tablets 3. Mobile spending will reach $1.3 trillion by 2016 4. Businesses expected to double spending on mobile by 2015. - Source: http://gigaom.com/2012/02/13/preparing-for-a-mobile-first-world www.woodstreet.com #fredexpo @jonmikelbailey
  • 4. Tweet THIS! GigaOm says businesses expected to double spending on mobile by 2015. #fredexpo www.woodstreet.com #fredexpo @jonmikelbailey
  • 5. ZMOT - Source: http://www.zeromomentoftruth.com/ www.woodstreet.com #fredexpo @jonmikelbailey
  • 6. ZMOT and the Mobile User Simon Salt asks this… “Experience is the emotional connection you make with the user. Do you generate feelings of frustration, anxiety, calm, entertainment, education, information?” - Shorty Guide To Mobile Marketing, Simon Salt www.woodstreet.com #fredexpo @jonmikelbailey
  • 7. Tweet THIS! ZMOT occurs on mobile all the time. Is your business there at THIS moment of truth? #fredexpo www.woodstreet.com #fredexpo @jonmikelbailey
  • 8. How to Think about Mobile Marketing Thinking about your buyer personas, ask yourself these questions… 1. How will direct marketing send them to mobile? 2. How else might they get there? Online Ads? Searches? 3. What information would be useful to them and drive conversion? 4. What information would frustrate them??? www.woodstreet.com #fredexpo @jonmikelbailey
  • 9. How to Think about Mobile Marketing What about your priorities for mobile… - Source - http://blog.kissmetrics.com/increase-conversions-using-roles www.woodstreet.com #fredexpo @jonmikelbailey
  • 10. How to Think about Mobile Marketing Now you have your priorities, what tools do you need? 1. Your website and/or Blog 2. Content 3. Social media channels 4. Mobile devices 5. A flexible/agile plan of attack www.woodstreet.com #fredexpo @jonmikelbailey
  • 11. Tweet THIS! The intersection of a mobile user’s needs with your business goals is what determines your mobile marketing priorities. #fredexpo www.woodstreet.com #fredexpo @jonmikelbailey
  • 12. Your Plan of Attack! Time to jump in, where to begin? Your website… Heart rate up? check… What happens when a mobile user lands on… YOUR WEBSITE??? www.woodstreet.com #fredexpo @jonmikelbailey
  • 13. Your Plan of Attack! Is this your site? www.woodstreet.com #fredexpo @jonmikelbailey
  • 14. Your Plan of Attack! Is your site practical? • 44x buttons? • Just the facts? • Obvious direction? • Obvious call to action? www.woodstreet.com #fredexpo @jonmikelbailey
  • 15. Your Plan of Attack! The elements of a good mobile page… • Appears automatically on a mobile device • Thumb-proof navigation • Limited choices designed for mobile user • Fast loading www.woodstreet.com #fredexpo @jonmikelbailey
  • 16. Your Plan of Attack! Geoff and Gini put it this way… “Mobile is a medium that lends itself to brevity. Simpler, shorter messaging and graphic design are often less consuming from a creative production standpoint.” - Marketing in the Round, Geoff Livingston and Gini Dietrich www.woodstreet.com #fredexpo @jonmikelbailey
  • 17. Tweet THIS! Your mobile site needs to be laser focused on the user experience. #fredexpo www.woodstreet.com #fredexpo @jonmikelbailey
  • 18. Your Plan of Attack! Responsive Design Instead of creating a mobile website, create a website that adjusts itself for mobile and other devices. www.woodstreet.com #fredexpo @jonmikelbailey
  • 19. Your Plan of Attack! What about Utility Marketing? Putting content and information in your marketing material that your target audience can utilize. www.woodstreet.com #fredexpo @jonmikelbailey
  • 20. Your Plan of Attack! Utility Marketing Content… This is the stuff that your target audience needs. Put this content up front, using responsive design… • blog posts • video or audio • Or simple things like phone number, directions, etc. www.woodstreet.com #fredexpo @jonmikelbailey
  • 21. Tweet THIS! When someone has a question or a need, they reach for their smartphone or tablet. Are you there? #fredexpo www.woodstreet.com #fredexpo @jonmikelbailey
  • 22. Your Plan of Attack! Tools or tools. Don’t use a tool simply because its shiny and new. Use it because it fits, helps you achieve your goals, and is useful for your audience. www.woodstreet.com #fredexpo @jonmikelbailey
  • 23. Your Plan of Attack! Strategies instead of tools… 1. Use a QR code to enhance not as your mobile marketing campaign. 2. Use mobile landing pages specific to a campaign 3. Remember that you have an audience with audiences (credit: Brian Solis). Think about content that will be shared. 4. Encourage interaction with the tools available. www.woodstreet.com #fredexpo @jonmikelbailey
  • 24. Tweet THIS! Mobile is not an island! It is a powerful piece of your overall marketing strategy. #fredexpo www.woodstreet.com #fredexpo @jonmikelbailey
  • 25. Your Plan of Attack! Rinse and repeat… 1. See what works. Check your analytics. Check your audience reactions. 2. Test different approaches, A/B test if possible. 3. Repeat the tactics that achieve the best results! www.woodstreet.com #fredexpo @jonmikelbailey
  • 26. QUESTIONS??? Suggested Resources: Contact Me: www.woodstreet.com www.woodstreet.com http://gigaom.com/ jbailey@woodst.com www.zeromomentoftruth.com @woodstreetweb www.mediapost.com @jonmikelbailey www.contentrules.com Facebook.com/woodstreetweb www.marketingpilgrim.com 301.668.5006 www.clickz.com Google “mobile marketing”! www.woodstreet.com #fredexpo @jonmikelbailey