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aiv@ua.pt | 19.novembro.2009
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ISO http://www.iso.org/iso/home.htm
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UPA - http://www.upassoc.org/usability_resources/about_usability/definitions.html
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standard ISO 9241, part 11
ISO 9241, part 11, section 3: figure 1 - Usability framework
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Bevan, N.(2001) pag. 534
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Bevan, N.(2001) pag. 534
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