Q1. Technical skills involve the ability to build cooperation within the team being led.     a. true b. false  100% Q2. A manager who wastes resources to achieve organizational goals may be effective but inefficient.     a. true     b. false Q3. Nick is 29 years old and has just been promoted from salesperson to sales manager for his company. Nick is most likely in which stage of his career?     a. decline     b. stagnation     c. maintenance d. establishment  100%     e. exploration Q4. The statement that management principles are universal means that these principles apply to all types of organizations and organization levels.     a. true     b. false Q5. According to Robert L. Katz, managerial success depends primarily upon personality traits.     a. true b. false  100% Q6. Organizational resources include monetary, human, raw materials, and capital. a. true  100%     b. false Q7. To be effective, a manager must simply understand how the four management functions are defined and related.     a. true     b. false Q8. A good tactic for career management is to work for a manager who will play a constructive role in your career.     a. true     b. false Q9. As a manager moves from lower-level management to upper-level management, conceptual skills become more important and technical skills less important.     a. true 100%     b. false Q10. The scientific management approach to management emphasizes the 'one best way' to perform a task.     a. true b. false Q11. Which of the following is most accurate when describing the management thinking that emerged as a result of the Hawthorne studies?     a. social relationships are unimportant in worker performance     b. the emphasis should be placed on task efficiency in job design     c. the human variable in organizations required much more analysis     d. job design should involve the bonus system     e. managerial problems should be solved through the utilization of management science techniques Q12. Douglas McGregor emphasized a management philosophy built upon the views that people can be self-directed and accept responsibility.     a. true     b. false Q13. With ____, every organizational member understands his or her own job and how the job fits together to provide final products to the customer.     a. Personal mastery     b. Shared vision c. Systems thinking  100%     d. Team learning Q14. Gantt's favored compensation system incorporated a piece-rate system and a bonus system.     a. true     b. false Q15. In order to successfully utilize contingency management concepts and tactics, managers must first consider the realities of the specific organizational circumstances they face.     a. true     b. false Q16. Which of the following researchers has made the greatest contribution to the human relations movement?     a. Frederick Taylor     b. L. Thomas Hopkins     c. Lillian Gilbreth d. Abraham Maslow  100%     e. Henry Fayol Q17. The management science approach emphasiz.

1. Q1. Technical skills involve the ability to build cooperation
within the team being led.
a. true
b. false 100%
Q2. A manager who wastes resources to achieve organizational
goals may be effective but inefficient.
a. true
b. false
Q3. Nick is 29 years old and has just been promoted from
salesperson to sales manager for his company. Nick is most
likely in which stage of his career?
a. decline
b. stagnation
c. maintenance
d. establishment 100%
e. exploration
Q4. The statement that management principles are universal
means that these principles apply to all types of organizations
and organization levels.
a. true
b. false
Q5. According to Robert L. Katz, managerial success depends
primarily upon personality traits.
a. true
b. false 100%
Q6. Organizational resources include monetary, human, raw
materials, and capital.

2. a. true 100%
b. false
Q7. To be effective, a manager must simply understand how the
four management functions are defined and related.
a. true
b. false
Q8. A good tactic for career management is to work for a
manager who will play a constructive role in your career.
a. true
b. false
Q9. As a manager moves from lower-level management to
upper-level management, conceptual skills become more
important and technical skills less important.
a. true 100%
b. false
Q10. The scientific management approach to management
emphasizes the 'one best way' to perform a task.
a. true
b. false
Q11. Which of the following is most accurate when describing
the management thinking that emerged as a result of the
Hawthorne studies?
a. social relationships are unimportant in worker performance
b. the emphasis should be placed on task efficiency in job
design
c. the human variable in organizations required much more
analysis
d. job design should involve the bonus system
e. managerial problems should be solved through the

3. utilization of management science techniques
Q12. Douglas McGregor emphasized a management philosophy
built upon the views that people can be self-directed and accept
responsibility.
a. true
b. false
Q13. With ____, every organizational member understands his
or her own job and how the job fits together to provide final
products to the customer.
a. Personal mastery
b. Shared vision
c. Systems thinking 100%
d. Team learning
Q14. Gantt's favored compensation system incorporated a piece-
rate system and a bonus system.
a. true
b. false
Q15. In order to successfully utilize contingency management
concepts and tactics, managers must first consider the realities
of the specific organizational circumstances they face.
a. true
b. false
Q16. Which of the following researchers has made the greatest
contribution to the human relations movement?
a. Frederick Taylor
b. L. Thomas Hopkins
c. Lillian Gilbreth
d. Abraham Maslow 100%
e. Henry Fayol

4. Q17. The management science approach emphasizes the use of
the scientific method and mathematical techniques to solve
operational problems.
a. true
b. false
Q18. ____ performed motion studies of bricklaying
a. Henry Gannt
b. Frederick Taylor
c. Frank Gilbreth 100%
d. Abraham Maslow
e. Henri Fayol
Q19. Organizations characterized by attitudes and behaviors
consistent with either the social responsibility or the social
obligation approach are generally more socially responsive than
organizations characterized by attitudes and behaviors
consistent with the social responsiveness approach.
a. true
b. false
Q20. Irrespective of which argument or combination of
arguments particular managers embrace, they generally should
be required to perform social responsibility activities beyond
those legally required.
a. true
b. false
Q21. All ethical and unethical conduct within an organization
needs to be covered in one code of ethics.
a. true
b. false
Q22. Acting in such a way that the action taken under the
circumstances could be a universal law, or rule, of behavior

5. would best define which of the following ethical standards?
a. the utilitarian principle
b. the professional ethic
c. Kant's categorical imperative 100%
d. part of the four-way rule
e. the golden rule
Q23. The first step, or phase, in converting social responsibility
policies into actions is the recognition by top management that
the organization has some social obligation to all organization
members.
a. true
b. false
Q24. The philosophy that you should act in a way you would
expect others to act toward you is known as the utilitarian
principle.
a. true
b. false
Q25. Using ethics as a major guide for making and evaluating
business decisions is only popular in the United States.
a. true
b. false
Q26. There is very little controversy regarding the need for
corporations to be actively involved in socially responsible
behavior.
a. true
b. false
Q27. A prejudice is a preconceived judgment, opinion, or
assumption about an issue, behavior, individual, or group of
people.
a. true

6. b. false
Q28. According to The Hudson Institute report, the United
States must pay more attention to its share of world trade and
less to the growth of the economies of other nations of the
world so that we can have a worse economy.
a. true
b. false
Q29. Which of the following represents the lowest degree of
organizational commitment to multiculturalism?
a. enforcing external policies
b. complying with external policies
c. responding inadequately
d. implementing adequate programs
e. ignoring differences
Q30. Minorities as well as women often face a 'glass ceiling'
limiting their potential advancement.
a. true
b. false
Q31. Affirmative action programs are designed to provide
barriers for underutilized or disadvantaged individuals.
a. true 70%
b. false
Q32. Managers cannot rise to the challenge of managing a
diverse workforce unless they recognize that many employees
have difficulties coping with diversity.
a. true
b. false
Q33. Diversity is the degree of basic human differences among
a given population.

7. a. true
b. false
Q34. The multicultural approach to organizational diversity is
the most effective approach to pluralism.
a. true
b. false
Q35. The geocentric attitude reflects the belief that the overall
quality of management recommendations, rather than the
location of managers, should determine the acceptability of
management practices used to guide multiunitional
corporations.
a. true 100%
b. false
Q36. Which of the following attitudes is generally considered
most appropriate for long-term organizational success?
a. geocentric
b. egocentric
c. ethnocentric
d. polycentric
e. no one attitude is best
Q37. The maximum level of international activity on the
continuum of international involvement is a transnational
organization.
a. true
b. false
Q38. One of the similarities of international management and
domestic management is that the vast majority of countries
experience the industrial revolution at the same time.
a. true 70%

8. b. false
Q39. A polycentric attitude reflects the belief that multinational
corporations should regard home-country management as
superior to foreign-country management practices.
a. true
b. false 100%
Q40. The increased distance associated with multinational
corporations makes communication between the different
divisions easier.
a. true 70%
b. false
Q41. Selling goods and services to another country is called
'importing'.
a. true
b. false 100%
Q42. Managers should allow expatriates to adjust slowly to the
new environment and delay emphasis on goal attainment as long
as possible.
a. true
b. false
Q43. With respect to corporate entrepreneurship, sustained
regeneration occurs when firms develop new culture, processes,
or structures to support new product innovations.
a. true
b. false
Q44. ____ are firms that raise money from investors and then

9. use money to make investments in new firms.
a. Entrepreneurs
b. Lending institutions
c. Angel investors
70%
d. Venture capitalists
Q45. Individuals with extended social networks are more likely
to identify potential entrepreneurial opportunities than those
with more narrow social networks.
a. true
b. false
Q46. ____ involves improving the firm's ability to execute
strategies and focuses on new processes instead of new
products.
a. Strategic renewal
b. Organized rejuvenation 100%
c. Sustained regeneration
d. Domain definition
Q47. Angel investors help approximately 50,000 companies get
off the ground each year.
a. true
b. false
Q48. ____ occurs when a firm attempts to alter its own
competitive strategy.
a. Domain definition
b. Sustained regeneration
c. Strategic renewal 100%
d. Organized rejuvenation

10. Q49. Strategic renewal involves improving the firm's ability to
execute strategies and focuses on new processes instead of new
products.
a. true
b. false 100%
Q50. ____ is the likelihood and magnitude of an opportunity's
downside loss.
a. Feasibility analysis
b. Entrepreneurial risk
c. Entrepreneurial alertness
d. Information asymmetry