Laurie Nolan seeks a position in child/youth care, education, or human services where she can utilize her abilities, passion, and skills. She has experience providing care for children with special needs as well as counseling and administrative roles. Nolan has a bachelor's degree in psychology and a master's degree in education in progress. She has strong qualifications in teamwork, organization, communication, and computer skills.

1. Laurie A. Nolan
16 Crowninshield Street Apt# 207 Peabody, MA 01960
Email: laurien@live.com Cell: (978) 968-5230
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OBJECTIVE
To obtain the position of Child/Youth Care Worker, Educator, Human Services Professional or
Coordinator, which will offer a variety of challenges and responsibilities where my abilities, passion and skills
can be fully utilized.
QUALIFICATIONS
• Excellent personal motivation with a proven ability to build and work collaboratively in a strong
team concept environment, and independently.
• Focused, versatile, dependable, multi-task oriented, flexible, positive, emotionally stable, able to
adapt effectively to challenging and emergency situations.
• Passion and understanding for special needs children.
• Well developed skills in prioritizing, organization, decision making, time management, and
verbal/written communication skills.
• First-Aid Certified.
• Excellent analytical skills with the ability to analyze situations accurately and effectively.
• Strong computer skills.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Gordon College, Wenham, MA
Master of Science, Education (in progress)
Endicott College, Beverly, MA
Bachelor of Science, Psychology (May 2009)
North Shore Community College, Lynn, MA
Associate of Science, Business Administration (December 1998)
WORK HISTORY
SELF-EMPLOYED, Peabody, MA July 2009 to present
PCA and Child Caretaker
• Provide care for infants, toddler and children up to 16 years of age
• Assist family with Autistic ten year old boy
• Mentor and caretaker to seven year old girl with day to day activities including homework and
studying
• Assist child with ABA skills as needed
• Supervise and nurture children while providing a safe atmosphere
• File and record needed records
• Monitor accounts payable and accounts receivable
• Arrange safe and fun learning opportunities

2. THE EDINBURG CENTER, Bedford, MA Dec. 2009 to Oct. 2010
Recovery Counselor II
• Took responsibility in planning, coordinating and documenting services with clients, using
recovery-oriented and evidence-based practices.
• Promoted consumer recovery and wellness in all actions.
• Involved clients and guardians in planning medical treatment etc.
• Carried out IAPs consistently as written.
• Participated in Quality Improvement activities as assigned.
• First Aid, CPR and MAP certified.
BANDIT SOLUTIONS, Peabody, MA June 2004 to July 2009
Commercial Credit Assistant/ Insurance Sales Specialist July 2005 to July 2009
• Worked directly with Vice President in evaluation of new & existing credit customers and
maintained accurate financial information of multi-million dollar accounts.
• Provided support of all credit department functions; maintenance of credit files, accurate logs,
financial statement retention, monthly reporting, and commercial credit references.
• Communicated with customers and vendors on issues regarding credit reports, ratings, and
provided resolution of problems / questions.
• Verify insurance coverage’s, suggested proper insurance coverage for property and casualty and
maintain copies of insurance binders and/or policies.
SEVEN HILLS FOUNDATION, Malden, MA Nov. 2006 to Aug. 2007
Direct Support Professional
• Help assist mentally ill teen-age boys with peer, family and superior relationships
• Obtained First Aide, CPR and MAP certification
• Maintain and update all logs and files as necessary
• Track medication and home inventory
• Assist boys with daily tasks such as homework and chores
ELECTRIC INSURANCE COMPANY, Beverly, MA Jan. 2003 to July 2005
Licensed eService Sales Agent, 2004 to 2005
• Provided automobile, home, and umbrella insurance quotes for customers via Internet sales.
• Adhered to underwriting guidelines and filtered customers through criteria selecting those who
met all requirements.
• Assessed customer needs and promoted sales of appropriate insurance policies.
Insurance Account Specialist, 2003 to 2004
• Served as company liaison working with various departments to increase customer retention and
exceed customer expectations.
• Assisted customers with billing reconciliation, explanation of rates, endorsements, and coverage.
• Top Insurance Specialist for over four consecutive months with Best Average Handle Time and
held 10 consecutive months with highest team Customer Retention Rates.
LEASECOMM, Woburn, MA January 2000 to Feb. 2002
Collection Representative
• Track and apply miss-applied payments
• Negotiate lease buyouts and payment arrangements
• Provide customer service to resolve payment and lease issues