https://www.itopia.com.au/it-support/ TOPIA Brisbane IT Support

1. IT SUPPORT
SERVICES
IT support packages from $
150 per month.

2. WELCOME TO ITOPIA
At ITOPIA, we understand you have a business to run and your IT just needs to work.
We make IT support our core business, so you can get on with your core business.
Simple. Reliable. Local.
Adam is the Managing Director of ITOPIA. He established the IT support business
in Brisbane in 2014 in response to the growing demand for reliable, local IT
support from business owners in south east Queensland.
As a Microsoft®
Certified IT Professional with 20+ years experience in IT working
for large corporates servicing clients in Australia and internationally, Adam has
brought his passion for high quality service and information technology to ITOPIA.
Adam is the face of the business and the key contact for all ITOPIA clients.
He employs specialist staff who share the same enthusiasm to support him in
delivering reliable, high quality IT support services to business owners in Brisbane.
ADAM DODDS
WHY PARTNER WITH ITOPIA?
We are a progressive IT company who are
always staying on top of the evolving trends by
continually learning and improving our skillset
so we can exercise our knowledge to guide our
customers to utilise the most cost effective and
secure IT solutions available today.
QUALIFIED &
EXPERIENCED
With our monthly pro-active IT support
packages tailored to suit your workforce, you
can feel rest-assured that you have the expertise
of qualified and experienced IT professionals
looking after your IT, and peace of mind
knowing you are only paying for what you need.
FLEXIBLE
MONTHLY PACKAGES
We understand how important it is to have a
responsive IT partner to assist you when needed.
That’s why we offer our clients on managed IT
support packages guaranteed response times
based on impact and severity.
RAPID
RESPONSE
We’re a small team of qualified, experienced
IT professionals who are based in Brisbane.
When you call ITOPIA, you will notice we are
not a large faceless call centre. We structure
our business in order to provide our customers
with a more personal experience.
LOCALS SERVING
LOCALS

3. All prices quoted are subject to 10% GST. Additional services charged at discounted rates as
per schedule. Monthly support package is calculated on either per user or device, whichever is
lesser value. Third party updates are provided to the world’s most popular third-party software
such as PDF readers, browsers and applications.
BRONZE
Ideal for teams of 3 or more who want
their IT security kept up to date.
√ Anti-Virus
√ Microsoft®
Updates
√ 3rd
Party Updates
√ Backup Monitoring*
√ Monthly Reporting
√ Guaranteed Response Times
$
50Minimum of 3 users / devices
SILVER
Ideal for teams of 8 or more who require
access to IT advice as needed as well as
their IT security kept up to date.
√ Managed Anti-Virus
√ Managed OS Updates
√ Managed 3rd
Party Updates
√ Backup Monitoring*
√ Windows Event
Monitoring & Remediation
√ Windows Performance
Monitoring & Remediation
√ Network Monitoring & Management
√ User & Email Administration
√ Monthly Reporting
√ Guaranteed Response Times
√ Remote Support Included
$
90Minimum of 8 users / devices
GOLD
Ideal of teams of 10 of more who want
peace of mind that their data and their
client’s data is kept secure, their IT needs
are met pro-actively, but they’re not
quite ready for a full time IT employee.
√ Managed Anti-Virus
√ Managed OS Updates
√ Managed 3rd
Party Updates
√ Backup Monitoring*
√ Windows Event
Monitoring & Remediation
√ Windows Performance
Monitoring & Remediation
√ Network Monitoring & Management
√ User & Email Administration
√ Vulnerability Scans
√ Risk Assessments
√ Virtual CTO with pro-active IT
planning & management
√ Monthly Reporting
√ Guaranteed Response Times
√ Monthly Onsite Visits
√ Remote Support Included
FROM $
170Minimum of 10 users / devices
MANAGED IT SUPPORT PACKAGES
ADD-ONS
To keep your IT support solution neat and tidy, we are pleased
to offer a range of add-ons including Mircorsoft®
365 Business
software licenses, Exclaimer Cloud Signature licenses, Office®
365 Back Up services, Cloud Backup Storage services and
more. Each of these services are available through ITOPIA so
you have one invoice for all of your IT support.
PROJECTS
IT projects such as server upgrades and
office relocations are a specialty of the
team at ITOPIA. Each project is as different
as each business we deal with. For this
reason, each project is quoted individually
with convenient payment plans available.

4. www.itopia.com.au
1800 486 742
433 Logan Road Stones Corner Qld 4120
sales@itopia.com.au