Regardless of supplier quality goals, improvement initiatives can fail without realistic goals based on a clear picture of the current state. Covers implementation of highly effective practices for supplier quality, ways to navigate supplier quality landscape, importance of planning based on realistic goals and incremental achievements, and effective supplier quality strategy elements and fundamentals.

1. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
Gerard J. Pearce
Executive Vice President
SQA Services, Inc.
Starting Point:
The vital determination for a supplier quality journey

2. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey

3. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
Establishing a supplier
quality assurance
baseline
Truths and Tools:
Key Areas
TODAY
Objective Focus
Gaps
Foundations
Tools
Successes

4. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journeyCapability Maturity Model for Software, Version 1.1 Copyright ©1996 Carnegie Mellon University
GAPS

5. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
GAPS

6. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
GAPS
Question Weak answer Better answer Great answer
How many active suppliers do you
have? (Bonus: How many critical?)
Don’t know Range +/- 5% Specific number
How do you classify suppliers? Not classified By risk By risk and capability, using an
approved supplier list
How do you assess supplier
capability?
They can produce a
desired part
Price, on-time delivery
and failure data
PPAP, and supplier-provided
inspection data
How often are suppliers assessed,
and how?
Once, using a passive
questionnaire
Annually, using on-site
or remote tools
requiring evidence
Constantly, through live
scorecards and leading indicators
for failure/success, containment/
remediation process
What is your audit focus? Quality system Process Process and specific commodity
How does inspection mainly occur? At receiving At supplier (source
inspection)
By supplier (with supplier final
inspection process)
How much inspection do you do? Either a sample size or
100%
Per established AQL
according to capability
Very little – Dock-to-Stock
initiated
What characterizes your supplier
relationships?
Transactional Partnership Long-term strategic

7. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
FOUNDATIONS
• Management Commitment
• Understanding
• Business Drivers
• Infrastructure
• Authority
• Integration with Engineering, Purchasing, etc.
• Skill mix
• Systems
• Integration
• Big Data processing power

8. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journeyCapability Maturity Model for Software, Version 1.1 Copyright ©1996 Carnegie Mellon University
TOOLS

9. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journeyCapability Maturity Model for Software, Version 1.1 Copyright ©1996 Carnegie Mellon UniversityCapability Maturity Model for Supplier Quality Not Copyright © 2018 Aerospace & Defense Summit
Source
(2)
Source
Delegation
(3)
Self-release
(4)
Dock to Stock
(5)
Receiving/
Containment
(1)
Figure 2.1 Supplier Quality as Software Process Maturity
PPAP
TOOLS

10. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
From “Supply Chain Research and Analysis for Space Systems” – Johnathan Root, Program/Project Manager, Management Systems Branch,
Assurance Systems Division, Safety and Mission Assurance Directorate, NASA GSFC
TOOLS

11. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
SUCCESSES
• Audits with attitude
• Diagnostic tools
• Out of the boardroom and on the shop floor
• Heavy focus on risk and process
• Uber Inspection
• Advanced training & controls
• Enhanced inspector role
• Self-validating, real-time data

12. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
Establishing a supplier
quality assurance
baseline
Truths and Tools:
Key Areas
TODAY
Objective Focus
Gaps
Foundations
Tools
Successes

13. AmericanAerospace&DefenseSummit2018
Gerard Pearce – SQA Services, Inc.
Starting Point: The vital determination for a supplier quality journey
Questions and further information:
Gerard Pearce
310-802-4448
gpearce@sqaservices.com
@SQA_Gerard
THANK YOU!