Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Communication Essays
1. Communication Essays
Communication
Many managers devote a significant proportion of their time to communications both within and
outside the business.
Communication can be simply defined as the flow of information from one person to another.
Effective communications are, therefore, vital to the success of the business, since the delegation of
work, the feedback of information and the controlling of the business all rely on accurate, quick and
effective communication flows.
Good communication will reduce conflict and will prevent any misunderstandings of what is required
by employees.
Formal –v– Informal Communication
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Formal communication refers to the official channels of communication which exist in...show more
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implementing systems of quality circles or works councils). This will help to improve their job
satisfaction and level of motivation, as well as encouraging lower rates of absenteeism and labour
turnover.
Quantitative communication involves the transmission and interpretation of data and numerical
information (e.g. sales figures or financial data).
Qualitative communication involves the use of language, either spoken or written. However, these
messages are often complicated by the use of non–verbal communication (e.g. body language),
which can often confuse the recipient of the message and lead to the misinterpretation of the
information.
Channels of Communication
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The basic communication process involves the transmitter (the sender) encoding a message (i.e.
putting the message and the information into a form that can be easily understood).
The transmitter then chooses the communication channel that he wishes to use in order to send it to
the receiver (the target for the message). On receipt of the message, the receiver will decode it (i.e.
interpret what the message is conveying) and act upon it as necessary.
2. There are a number of communication channels that the transmitter of the message can use to send
the message to the receiver. The choice of communication channel will usually depend on the type of
stakeholder
that
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3. Communication Essay
Communication embodies the ability for one to convey a message through the use of verbals
(words) and non–verbals (behaviours) in a process to compare, transmit and interpret messages.
Garside and Kleiner (2007) portrays communication as sharing thoughts and feelings with other
people. For this process to be effective the message should be transmitted with "maximum accuracy
and minimum effort" (Garside and Kleiner 2007) with "mindfulness" (Burgoon, Bieger and Waldron
2002) from both parties. Mindfulness requires the sender and receiver to be alert to "the content,
situation and sequence of verbal messages, as well as the paralinguistic cues, gestures, facial
expression, body movements and cues produced by the physical environment that...show more
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This process requires both the sender and receiver to be actively sending and receiving verbal and
nonverbal information from one another and having a mutual understanding at the same time.
Firstly, the interaction with Mrs Lai demonstrated effective nonverbalcommunication through the
use of eye contact during the course of the conversation. By maintaining adequate eye contact, the
receiver was able to recognise my attention was being directed at them even though there was a
significant distance separating us. Studies from Hodge (1971) states that awareness is made
apparent through eye contact and allows the receiver to constantly monitor feedback from the
sender, and according to Argyle and Dean (1965) eye contact functions as a compensator for
distance. In addition, gestures such as slight head nodding and smiling were used moderately
throughout the interaction to indicate interest towards the speaker and helped to encourage further
disclosure of information. Academic work from Garside and Kleiner (1991) suggests that nodding
and smiling can be used as a cue to signify attention and interest, however, this form of nonverbal
communication should not be used too excessively for it may indicate lack of sincerity. The use of
active listening skill is also evident within the discussion (M4). By
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4. Communication Essay
Communication
Communication is key to any family dynamic; without communication no one knows what is going
on and people get isolated. In Franz Kafka's Metamorphosis, the family's communication, or lack
thereof, is a big problem. Gregor's metamorphosis into a world of complete isolation is seen through
four stages of communication.
Gregor understands what his family is saying when he first morphs into a bug and he assumes that
his family can understand him as well. " Because the door was made of wood, the alteration in
Gregor's voice was probably not noticeable, since his mother was pacified by that explanation."(13)
Gregor has to explain why he didn't go to work and since his mother never said anything about not
being able to hear...show more content...
That is the first time that Gregor grasps the fact that he can't even trust his own judgment anymore
because he truthfully doesn't know what he sounds like. Gregor's lines of communication have been
cut off from any other human beings.
Gregor's sister and Gregor enter into a nonverbal communication where she brings him food twice
a day, but never says anything directly to Gregor. "He could never have guessed what his sister in
her kindness actually did. In order to test his likings, she brought him a big selection, all spread
out on an old newspaper."(26) Greta, the sister, is taking car of Gregor because no one else will.
Even though Greta won't talk to Gregor, she still helps him out and that shows that Gregor is not
totally isolated. "If Gregor had only been able to speak with his sister and thank her for all she had
done for him."(31) Gregor wants desperately to thank his sister but he can't which makes it seem as
though the sister's help is worthless. The communication, verbal, makes it hard for both parties.
Gregor and his father enter into a more negative nonverbal communication. The one time Gregor
leaves
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