Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Lec4.ppt
1. Department
of
Computer
Science
Lab Learning Outcomes
Model some sample scenarios using
intermediate BPMN concepts
Pools
Lanes
Orchestration
Collaboration
Message Flows
Choreography
Black & White Box Pools
Slide 1
2. Department
of
Computer
Science
Pools and Lanes
A Pool in BPMN notation represents a
participant
A participant is defined as a business entity
(e.g. a company, a customer, a patient) or a
role (e.g. a buyer, a seller) or a system (e.g.
Ticketing System) that controls or is
responsible for a business process.
Pools act as containers for the flow objects
that represent a participant’s process.
Pools can be internal to an organization or
can represent completely separate entities.
Slide 2
3. Department
of
Computer
Science
Pool example 1
Slide 3
Supplier
Receive
Order
Accepted
or Rejected?
Close Order
Fill Order
Accepted
Rejected
Send Invoice
Ship Order
Accept
Payment
+
The participant is
“Supplier”
Flow objects that
represent the
Supplier’s process
4. Department
of
Computer
Science
Ticketing
System
Receive ticket
details
Create ticket ID
Display error
message
Ticket
creation or
search?
Creation
Receive Ticket
ID
Search
Do ID search
Ticket
found?
YES
NO
Register ticket
details
Display ticket ID
and description
Pool example 2
Slide 4
The participant is
“Ticketing
System”
Flow objects that
represent the
Ticketing
System’s process
5. Department
of
Computer
Science
Lanes or swimlanes
Lanes are used to partition Pools.
A partition is used to organize and
categorize activities within a Pool.
Lanes usually represent internal roles
within an organisation (e.g., Manager,
Associate), systems (e.g., an enterprise
application), an internal department
(e.g., shipping, finance), a business
location (e.g., UK, Germany), etc.
Slide 5
6. Department
of
Computer
Science
Lane example 1
Slide 6
The participant is
the “Supplier”
therefore the Pool
represents the
Supplier
The process has been partitioned to
show which internal departments are
doing which activities – each lane
therefore represents a department
Suplier
Sales/Marketing
Accounts
Operations
Receive
Order
Close Order
Fill Order
Accepted
Rejected
Send Invoice
Ship Order
Accept
Payment
+
7. Department
of
Computer
Science
Ticketing
System
Ticket
Search
Ticket
Creation
Receive ticket
details
Create ticket ID
Display error
message
Ticket
creation or
search?
Creation
Receive Ticket
ID
Search
Do ID search
Ticket
found?
YES
NO
Register ticket
details
Display ticket ID
and description
Lane example 2
Slide 7
The participant is the
“Ticketing System”
therefore the Pool
represents the
Ticketing System
The process has been partitioned to
show which functions are doing which
activities within the system – each
lane therefore represents a function
10. Department
of
Computer
Science
Orchestration
What they are:
The business process as seen from the point of view of a
single business entity.
The flow objects represented are internal to a specific
participant.
Used for documenting process behaviour.
Also called workflow diagrams.
Many of the examples looked at so far are orchestrations.
How they are represented:
On their own without lanes or pools
Within one Pool
Within one Pool with Lanes
Within one Pool with interaction with a black box Pool
Slide 10
11. Department
of
Computer
Science
Orchestration Examples 1 & 2
Slide 11
Receive
Application
Form
Do Credit Check
Credit
Check OK?
Issue Credit
Card
Refuse Credit
Card
YES
NO
Credit
Card
Company
Receive
Application
Form
Do Credit Check
Credit
Check OK?
Issue Credit
Card
Refuse Credit
Card
YES
NO
The orchestration
on its own
The orchestration within a
pool. An orchestration can
only be represented within
ONE pool
1.
2.
12. Department
of
Computer
Science
Orchestration Example 3
Slide 12
An orchestration within a
pool with lanes
Suplier
Sales/Marketing
Accounts
Operations
Receive
Order
Close Order
Fill Order
Accepted
Rejected
Send Invoice
Ship Order
Accept
Payment
+
3.
14. Department
of
Computer
Science
Message Flows
A message flow is a connector like a sequence flow
but it occurs only between Pools, i.e. only to show
the interaction between participants in a process.
Sometimes message flows are labelled with the
particular interaction
Slide 14
This is the symbol
for the message flow
connector
This is a message
flow connector with
a label
Appointment Request
15. Department
of
Computer
Science
Collaboration diagrams
Collaboration
Shows the participants in a process and their
interactions.
This means a collaboration diagram usually has
more than one Pool.
A white box Pool is one in which there are flow
objects representing a participant’s process.
A black box Pool is one in which the participant’s
process is hidden.
Choreography
The sequence of interactions taking place
between participants.
Slide 15
16. Department
of
Computer
Science
Collaboration Example 1
Slide 16
Patient
Doctor’s
Office
Request
Doctor’s
Appointment
Receive
Appointment
Relate
Symptoms
Receive
Prescription
Script
Request
Medicine
Receive
Medicine
Receive
Appointment
Request
Make
Appointment
Diagnose
Symptoms
Prepare
Prescription
Send
Prescription
Receive
Medicine
Request
Send
Medicine
Illness
Occurs
This collaboration
shows the activities
involved in a patient
seeking treatment
from a doctor’s
surgery.
Both of the participants’
processes are visible in
this collaboration, thus
they are white box
pools.
The collaboration
depicts the two pools
representing the two
participants and the
activities within the
pools.
17. Department
of
Computer
Science
Collaboration Example 2
Slide 17
Patient
Doctor’s
Office
Receive
Appointment
Request
Make
Appointment
Diagnose
Symptoms
Prepare
Prescription
Send
Prescription
Receive
Medicine
Request
Send
Medicine
Slide 17
This collaboration is
similar to the previous
one in which the
patient seeks
treatment at the
doctor’s surgery.
The pool without
activities represented is
called a black box pool.
The message flows only
go to the boundary of a
black box pool.
The collaboration
depicts two pools, but
only one has the
activities within the pool
represented.
18. Department
of
Computer
Science
Collaboration Example 3
Slide 18
Slide 18
The same
collaboration but with
2 black box pools
The message flows are
labelled to indicate what
is happening between
the participants
Patient
Doctor’s
Office
Appointment Request Appointment Confirmation Prescription Sent Medicine Request Medicine Sent
19. Department
of
Computer
Science
Collaboration options
Collaboration diagrams can show interactions:
1. between separate business entities e.g. the Doctor’s
Office and the Patient OR
2. within one business entity such as departments, teams or
even single employees and software systems
The representation is dependent on the purpose of
the model:
Showing interactions between the business entity as a
whole and an external customer (option 1 above)
Showing communication between the entities in the
organization and their interactions (option 2 above)
Option 2 can also be called an organizational
collaboration since it represents processes within an
organization Slide 19
20. Department
of
Computer
Science
Organizational Collaboration
Slide 20
This collaboration depicts the
communication between
departments within an
organization for one process.
Compare with the
orchestration on slide 14.
Sales/Marketing
Operations
Function
Receive
Order
ACCEPTED
Request Order
Fulfilment
Fill Order
Ship Order
Request
Invoicing
Send Invoice
Accept
Payment
Close Order
REJECTED
Order fulfilment
request
received
Invoice request
received
Order
completed
Order fulfilment
complete
23. Department
of
Computer
Science
Choreography Diagram
Slide 23
Request
Appointment
Patient
Doctor’s Office
Make
Appointment
Patient
Doctor’s Office
Patient feels ill
Appointment
confirmation
Provides
appointment
slot
Relate
Symptoms
Patient
Doctor’s Office
Set of
symptoms
Illness
diagnosis
Send
Prescription
Patient
Doctor’s Office
Prescribes
medicine
Request
Medicine
Patient
Doctor’s Office
Presents
prescription
Send Medicine
Patient
Doctor’s Office
Provides
medication
Each element of
the choreography
diagram represents
a point of
interaction
between the
participants
There is a
distinction between
the side that
initiates the
messages and the
side that receives
The messages
between the
participants are
also differentiated
depending on
whether they are
sent or received
Choreographies
can be depicted on
their own as in this
diagram or can be
shown between
Pools
24. Department
of
Computer
Science
Public Processes
What they are:
Interactions between a private business process
and another process or a participant
Only those activities that are points of interaction
between the entities are shown, other details are
hidden
How they are represented:
By collaboration diagrams
Can be drawn side by side with more detailed
private diagrams
Can be further translated into choreographies
Slide 24
25. Department
of
Computer
Science
Public Diagram Example
Slide 25
Patient
Doctor’s
Office
Request
Doctor’s
Appointment
Receive
Appointment
Relate
Symptoms
Receive
Prescription
Script
Request
Medicine
Receive
Medicine
Receive
Appointment
Request
Make
Appointment
Diagnose
Symptoms
Prepare
Prescription
Send
Prescription
Receive
Medicine
Request
Send
Medicine
Illness
Occurs
This part of the
collaboration is
private and will be
removed to depict a
Public Process
26. Department
of
Computer
Science
Public Diagram Example
Slide 26
Patient
Doctor’s
Office
Request
Doctor’s
Appointment
Receive
Appointment
Relate
Symptoms
Receive
Prescription
Script
Request
Medicine
Receive
Medicine
Receive
Appointment
Request
Make
Appointment
Diagnose
Symptoms
Send
Prescription
Receive
Medicine
Request
Send
Medicine
Illness
Occurs
Only interactions (tasks/events
and message flows) between the
two participants are now shown
27. Department
of
Computer
Science
Public Diagram Example 2
Slide 27
Buyer
Supplier
Receive
Order
Send Invoice
Ship Order
Accept
Payment
This public diagram depicts the
interactions between supplier and
buyer participants. Compare
with the private diagram on slide
15.
