Pat Tedesco has over 15 years of experience as a natural born leader with a track record of strategic and creative excellence. She previously worked as a sales manager for Carlson Travel where she consistently won awards for incredible sales achievements. Most recently, Pat developed a sales training program for CruiseOne and Cruises Inc. that resulted in a 32% sales increase for the first class of agents and a 46% increase for the second class, significantly outselling untrained agents. Her expertise consistently delivers strong returns on investment and revolutionizes every business she works with according to her recommender Dwain K. Wall.

1. To Whom It May Concern:
I have worked with Pat Tedesco in a variety of capacities for more than 15 years and I have
always found her to be a natural born leader. She comes with my highest possible
recommendation and I would encourage organizations in a variety of industries to tap Pat for her
strategic and creative excellence.
I first met Pat when I was interviewing her for a sales manager position at Carlson Travel - a
position which she was hired for and excelled in throughout her tenure there. In fact, as Manager
of Network Development at Carlson, she consistently won awards for her incredible sales
achievements.
Most recently, I retained Pat to build a sales-oriented training program for CruiseOne and Cruises
Inc. In developing a series of training workshops for our network of 1,100+ agents, Pat has again
proven herself as a results-oriented innovator. The first class of agents who attended Pat's
training showed a 32% increase in sales versus a control group who missed out on the
experience. The second class saw their post-training sales skyrocket even further, outselling the
control group by 46%. I continue to receive calls, e-mails and letters from our agents expressing
their enthusiasm and appreciation for the positive impact Pat has had on their business.
The decision to continue investing in Pat's expertise is made easy by the ROI she delivers. I
cannot emphasize enough the way in which Pat revolutionizes each and every business she
touches. Thank you, Pat, for your passion, effort and dedication!
Sincerely
Dwain K. Wall
Dwain K. Wall
Senior Vice President, General Manager