Z Score,T Score, Percential Rank and Box Plot Graph
Ignou solved assignment aom 01 2014 to 2015 (demo)
1. Course Code: AOM-01
Course Title: Office Organization and Management
Assignment Code: AOM-01/TMA/2014-15
Coverage: All Blocks
Attempt All Questions:
Q.No.1. What do you mean by open office? What are its merits and demerits?
Ans: OpenOffice:A large room where all the departments,men and equipments are accommodated without partition
wall iscalledanopenoffice.Inthiscase,staff isput inbighap instead of separate rooms. In that hall every department
isallotteda separate space and the departmental demarcation is done through filing cabinets or shelves. Open office
makes fullest utilisation of space and ensures better control. Open plan office spaces can provide a social, more
interactive environmentforemployees,especiallyinsmalleroffices.However,openplanoffices will not suit everybody
so if you’re considering making the switch to open plan, you may want to weigh up the advantages and disadvantages
first.
Advantages of open office
1. Better space utilization is possible, because space has not been lost by partitions.
2. The section-heads or supervisors feel easy to watch the office. It is also possible to reduce the number of
supervisors.
3. The layout of the office can be altered or changed without any expense.
4. There is more economy in arrangement of light.
5. Communicationisobviouslyeasierbetweenworkstationsanddepartments.Thereisnotime wastedbetween
officesbecause everyone isinthe same area.While thisadvantage wouldn'tmake ahuge difference inthe well being of
a company,it mightsave employeessome frustrationduringthe course of their day. When employees work in a closed
office space, they can run themselves mindless with small tasks that are unnecessary in an open plan office.
6. If the layoutof the office needstobe changed,itcanbe done quicklyandwithminimal effort.If a closed plan
office layout needs to be changed, serious issues can arise the way they never will with open office plans.
7. Better working condition is possible in an open office. Open offices are more economical when it comes to
moneythatis putout for air conditioning and electricity. One centralized area is being heated, or cooled, and lighted.
Thisis opposedtoseveral differentrooms,eachhavingtobe heatedorcooledseparately.Thismeansthat the company
saves money.
8. It reduces the movement of staff.
Disadvantages of open office
1. Open offices are noisier and can be more chaotic than closed plan offices. Employees are in one large area,
and phone conversations or conversations between employees will be overheard easily. When there are several
2. conversationshappeningatone time, itcan get quite noisy.Thiscanleadtoemployeesbecoming distracted which may
lessen productivity.
2. There will be internal noise,because of the conversationandtalksinthe office bystaff themselvesor visitors.
3. Infections and disease may spread quickly.
4. A big hall may not be efficiently supervised.
5. The office will appear to be a crowded place.
6. Privacyis difficulttoobtainwithanopenoffice plan. If family members call, or if a confidential call needs to
be made,it can be difficult. Withindividual offices,these thingsare more possible. Employees may feel uncomfortable
being in such close quarters with their coworkers when confidential calls need to be made.
7. Seniorstaff or employeeswhichhave beenwiththe companylongerthan mostwill most likely feel as if they
are entitled to a private office. This can cause problems among the employees, which can damage productivity and
employee relationships.
8. In an open office, securityis reduced. Each employee lacks a lockable door like they would have if each one
had a separate office. This can lead to risks and issues that the company may not want to face.
Q.No.2. What do you understand by flow of work? What are the common difficulties that an effective office
supervisor faces?
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SOME SOLVED QUESTION PAPERS WILL ALSO BE PROVIDED.
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Q.No.3. Write short notes on any four of the following:
a) Office Layout
b) Supervision.
d) Pension and Retirement Benefits.
e) Continuous Stationery.
SOLUTION:- Continuousstationerymeansaform set used in the office. It comprises of various forms like invoices and
special accounting forms, printed and supplied in continuous strips. According to J.C. Denyer continuous stationery
means "as a device whereby office forms are produced in continuous strips and where separate forms are usually
3. dividedfromone anotherbyperforationsandwhere;several copies are usually obtained by the use of various copying
methods."
The use of continuous stationeries simplifies the work of office employees and increases their output. When
invoice formsare printedandboundinpadsthe typistisrequiredtointerleave the invoice forms with carbon tear off a
setof forms,feedtheminthe machine andremove the carbonafterthe typingwork.Inthis process a lot of time can be
saved.
Continuous stationeries are of 3 types like single stub-type, fan type or (Z type) and continuous semi-strip. In
single stub-typestationeryformsare printedinthe formof continuousroll and there are no perforations and forms are
formoff by a metal cuttingedge afteruse.Infan foldstationerythe formsare dividedfromone anotherby perforations
bothhorizontallyandvertically.Whennumberof copiesopened,itlookslikeafanand thuscalledfan fold stationery. In
continuoussemi-strip,bottomsheetof eachsheet is attached to the following set by perforations. This is used with or
without carbon paper.
Q.No.4. Distinguish between any four of the following: (5×4)
a) Natural lighting and artificial lighting.
SOLUTION:- The mostsignificantof all formsof physical conditionsisproperlightingbecausebadlightcauseseye-strain
and fatigue toworkers.There are twosourcesof lightlike natural lightandartificial light.Natural lightisthe bestformof
light from the point of view of health and efficiency of the worker. Natural light is termed as day light because it is
available duringthe daytime whenthere issun.Windowsshouldbe large to avail more of natural light but care should
be taken to prevent sunlight falling directly into surface.
Artificial lightingmaybe used as a supplement to natural light as natural light is not available always nor it can
lightall areasof the office at a time. Artificial light is considered to be best form of light because quantity, quality and
intensityof lightcanbe controlledeasily.Artificial lighting is available from kerosene lamps and lanterns, wax candles,
carbide lamps and electric bulbs.
b) Telefax and Email.
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BECOME ONLINE LEARNING MEMBER BY PAYING A NOMINAL FEE OF Rs.300 ONLY.
SOME SOLVED QUESTION PAPERS WILL ALSO BE PROVIDED.
FOR DETAILS CONTACT:
KUMAR NIRMAL PRASAD, TINSUKIA (ASSAM)
CONTACT NO. 9577097967
EMAIL: KUMARNIRMALPRASAD@GMAIL.COM
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c) Horizontal Filing and Vertical Filing.
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SOME SOLVED QUESTION PAPERS WILL ALSO BE PROVIDED.
FOR DETAILS CONTACT:
KUMAR NIRMAL PRASAD, TINSUKIA (ASSAM)
CONTACT NO. 9577097967
EMAIL: KUMARNIRMALPRASAD@GMAIL.COM
WEBSITE: WWW.DYNAMICTUTORIAL.BLOGSPOT.COM
e) System and Methods.
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BECOME ONLINE LEARNING MEMBER BY PAYING A NOMINAL FEE OF Rs.300 ONLY.
SOME SOLVED QUESTION PAPERS WILL ALSO BE PROVIDED.
FOR DETAILS CONTACT:
KUMAR NIRMAL PRASAD, TINSUKIA (ASSAM)
CONTACT NO. 9577097967
EMAIL: KUMARNIRMALPRASAD@GMAIL.COM
WEBSITE: WWW.DYNAMICTUTORIAL.BLOGSPOT.COM
Q.No.5.Briefly comment on any four of the following:
a) All office activities are of routine nature.
SOLUTION: - Activities undertaken in support of an existing product or service will not be defined as projects for the
purposes of this standard, so long as the bulk of the effort involves continuation, with improvement, to the current
product or service. This may apply whether or not the activity involves significant cost or extensive procurement. For
example,routine software upgradesandnetwork component replacements are not necessarily projects. Utilization of
project management principles and techniques in the management of maintenance and operational activities are
encouraged, whethertheyare definedtobe projectsornot. "Projectsandoperationsdifferprimarily in that operations
are ongoing and produce repetitive products, services, or results. Projects (along with team members and often the
opportunity) are temporaryand end. Conversely, operations work is ongoing and sustains the organization over time.
Operationsworkdoesnotterminate when its current objectives are met but instead follow new directions to support
the organization's strategic plans."
b) Centralized Storage results in better utilization of storage space.
COMPLETE SOLVED ASSIGNMENTS ARE AVAILABLE FOR ONLINE MEMBERS ONLY.
BECOME ONLINE LEARNING MEMBER BY PAYING A NOMINAL FEE OF Rs.300 ONLY.
SOME SOLVED QUESTION PAPERS WILL ALSO BE PROVIDED.
FOR DETAILS CONTACT:
KUMAR NIRMAL PRASAD, TINSUKIA (ASSAM)
5. CONTACT NO. 9577097967
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c) Primary data is always collected from internal sources.
SOLUTION:- Data whichare collectedforthe firsttime fora specificpurpose are knownas Primary data. Primary data is
data, whichiscollectedbythe researcherthemselves. Thiskindof datais new,original researchinformationandmainly
collected from internal sources. Primary sources enable the researcher to get as close as possible to what actually
happened and is hands on. A primary source reflects the individual viewpoint of a participant or observer. Primary
sources are first-handinformation from a person who witnessed or participated in an event. For example: Population
census,National income collectedbygovernment,Textile Bulletin (Monthly), Reserve bank of India Bulletin (Monthly)
etc.
d) Employees need training when new machines are introduced.
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BECOME ONLINE LEARNING MEMBER BY PAYING A NOMINAL FEE OF Rs.300 ONLY.
SOME SOLVED QUESTION PAPERS WILL ALSO BE PROVIDED.
FOR DETAILS CONTACT:
KUMAR NIRMAL PRASAD, TINSUKIA (ASSAM)
CONTACT NO. 9577097967
EMAIL: KUMARNIRMALPRASAD@GMAIL.COM
WEBSITE: WWW.DYNAMICTUTORIAL.BLOGSPOT.COM
e) Index can serve as a complete record of customers and suppliers.
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BECOME ONLINE LEARNING MEMBER BY PAYING A NOMINAL FEE OF Rs.300 ONLY.
SOME SOLVED QUESTION PAPERS WILL ALSO BE PROVIDED.
FOR DETAILS CONTACT:
KUMAR NIRMAL PRASAD, TINSUKIA (ASSAM)
CONTACT NO. 9577097967
EMAIL: KUMARNIRMALPRASAD@GMAIL.COM
WEBSITE: WWW.DYNAMICTUTORIAL.BLOGSPOT.COM