Cover Letter

1. KENNETH SMITH
1130 North Franklin Street
Pittsburgh, PA 15233
(412)321-6163 Home
(412)689-6914 Cell
ksmit5a@hotmail.com
http://dist.resumearrow.com/resumes/69778arr/
http://kensmith.paycationonline.com
http://kensmith.paycation.com
http://kensmith.paycationpro.com/celebrity/
OBJECTIVE
Computer operations, travel agent, customer service, or related opportunity that utilizes my experience
and skills to assist in meeting your organization immediate needs and long-term goals
MEMBERSHIPS
 Blacks in Government
 Black Data Processing Associates
 National Urban League
 National Society of Black Engineers
COMPUTER SKILLS
Operating Systems:Voyager Integrated library System, VPN & Active Directory, Windows 2000
Professional and Server, MS-DOS,Windows 3.1, 95, 97, 98, 2000, Vista and N/T.
Business/Office Skills: Microsoft Word, Excel, Access,PowerPoint,Outlook, and Adobe Photoshop.
Data Entry - 10,000 k.p.h. Typing – 50 w.p.m.
EDUCATION
Paycation Travel, Pittsburgh, PA October 27th
, 2014 - Present
 Certified Travel Agent Training
www.trainingcenter.com, On-line July 2010 – present
 Windows 2000 Network Security Design: Designing Security for Access between Networks
 Internet Explorer 8 (Learning the New Interface and Features)
 Creating Contacts and Distribution List (Outlook 2007)
 Information and Communication PC Applications
 PC Security Considerations - Types of PC Security
 Concepts of Information Technology
 Protecting Resources with Auditing and Encryption Information
 Using alternate Authentication Strategies Information
 Designing a Public Key Infrastructure Windows 2000 Network Security Design
 Using Native Windows 2000 Authentication Windows 2000 Network Security Design
 Protecting Resources with Auditing and Encryption (Windows 2000 Network Security Design)
www.lynda.com, On-line
 Windows Defender Online Software Training Course July 2010 – present

2. Community College ofAllegheny County, Pittsburgh PA August 2003 – Present
 Introduction to Information Technology
 Wireless Networking
 Introduction to PC Security
 Networking I & II
 Networking (+) Certification Preparation
 MCSE Certification Prep 1- Exam 70-210
 Introduction to Windows Vista
 Windows 2000 Professional
 MCSE Certification Prep 2 Exam 70-215