1. Kristin Ashley
210 S. Pearl Unit. 1
Ellensburg, WA 98926
(760) 957-5051
Kristin.ashley26@gmail.com
Internship position at Rick Steves Europe
HIGHLIGHTS OF QUALIFICATIONS
 Aptitude for being punctualand learning quickly
 Highly motivated self-starter
 Excellent communication skills and ability to calmly react in stressfulsituations
 Wonderful work ethic and cohesiveness to various teamsituations
 Indomitable and focused problem solving abilities
EDUCATION AND CERTIFICATIONS
Central Washington University 2013-current
Pursuing Bachelor’s degree Double Major in Global Wine Studies and Tourism
Wenatchee Valley Community College 2011 - 2013
Graduated with Associates in Arts and Sciences December 2013
3.91 GPA
EXPERIENCE
CUSTOMER SERVICE
 Expedite guest satisfaction and increase quality of service by taking initiative to mitigate common guest
complaints in order to bettermeet and exceed expectations in winery tasting room as well as on the river
 Enthusiastically meet and greet all guests
 Able to regularly accommodate guest needs based on individual circumstances with regards to safety,
comfort, and entertainment as a river guide as well as in winery tasting room
ORGANIZATIONAL
 Develop and detail a travel itinerary to client specifications while intern at Ellensburg Travel
 Arrange and report daily schedules for two physicians,while ensuring appropriate staffing levels are met
while medic in US Army
 Charged with responsibility of supplies and inventory for health center and wine tasting room
ADMINISTRATIVE AND LEADERSHIP
 Clear and concise communication skills which provide information and expectations for small rafting teams
to build cohesion and confidence
 Easily adapt to changing cultural and environmental conditions when needed to provide support and
leadership to a team
 While in Iraq, managed a health center of 800 patients and coordinated staffing for best medical care
 Conducted initial and supportive training for medical staff in legal medical documentation and
requirements
EMPLOYMENT HISTORY
Intern, Central Washington Global Wine Studies Degree Program, Ellensburg, WA, 2016
Intern, Ellensburg Travel, Ellensburg, WA, 2014
Wine Sales Representative, Stemilt Creek Winery, Wenatchee, WA 2013-current
Whitewater River Raft Guide, River Recreation, Bothell, WA 2010-2013
Emergency Department Technician, Wenatchee Valley Medical Center, WA 2010-2012

2. Healthcare Provider, United States Army, Fort Irwin CA 2007-2009
Healthcare Provider, United States Army, Camp Bucca Iraq 2006-2007
Combat Medic, United States Army, Fort Bragg NC 2004-2007
ADDITIONAL INFORMATION
 President of Sensory Analysis Club Central Washington University
 Team member of Central Washington University Climbing Team
 President of Wenatchee Valley Community College Outbackers club 2013-2014
 Prior member of Apple City Roller Derby League
 Prior member of board of Wenatchee Valley Enological Society
 Regimental Color Guard – Rifle Bearer 2007-2008
 Fort Irwin Army 10 Miler Running Team 2008
 Completion of the 2008 Rock-N-Roll Marathon, San Diego CA
CERTIFICATIONS
Whitewater Rescue Technician Monitor WA 2013-current
Padi Certification, Fayetteville NC 2007-current
Nitrox Dive Certification, Fayetteville NC 2007-current
NAUI Certification, Fayetteville NC 2007-current
CPR and First Aid, Fort Sam Houston TX 2004-current
EMT-B, Fort Sam Houston TX 2004/expired
References Available Upon Request