Listening As A Radical Act of

Teaching and Learning
EARCOS Leadership Conference, Bangkok, Thailand
November 3, 2013
Kirs...
No “Who’s Who of Listening...”

2
2
REVOLUTION

3
3
“TO BE LISTENED TO
IS STRIKING,
PARTICULARLY BECAUSE IT
IS SO RARE.”
-PARKER PALMER

4
4
“Being listened to is so close to being loved
most of us cannot tell the difference.”
-David Oxberg

5

5
6
6
Experiences of school
7
7
8
9

9
LISTENING TO STUDENTS
(WITHOUT JUDGMENT)

10
11
12

12
13

13
14

14
“	
  I	
  told	
  my	
  
teacher	
  I	
  
wanted	
  to	
  go	
  to	
  
college.	
  	
  He	
  said	
  
I’d	
  be	
  pregnan...
“I’m	
  one	
  taco	
  
short	
  of	
  a	
  
combina6on	
  
pla9er.”

16
“My math
teacher told
me, ‘You’ll be
flipping
burgers for the
rest of your
life. Don’t
even try to
learn math.”
17

17
18

18
WE WILL HAVE TO
‘LISTEN INTO’ OUR

19
19
END OF SCHOOLING

20
20
Dawn of Learning

21
21
“Frankly, I had never thought of listening as an important subject by
itself. But now that I am aware of it, I think that ...
Listening As An Essential Act
of Leadership

23
Listening Accelerates
Development:
Our Own and Others’

24
24
Listening Creates
Pathways to
Complex Systemic
Thinking

25
25
LISTENING WARRIOR

26
26
27
27
28

28
29

29
30

30
31

31
“Listened into being.”

32

32
33

33
http://video.501videos.com/previews/sfRzTrwt-fs3Zxk6Q

34

34
Our future is here.
35

35
36
Learning Has Left The Building

37
38
HOW NOT TO LISTEN
39
39
YOUR WORST LISTENING
HABIT?
Interrupting
Not looking at the speaker
Rushing
Not showing interest
Getting ahead
Not respond...
WHY LISTENING IS SO HARD

41
41
42
42
43
43
Our brains are preoccupied by our own thoughts.
44
44
Innovative thinking requires space...
45
45
BUDDHA BELL

46
46
LISTENING AS A PRIORITY

47
47
DEEP LISTENING ASKS...
•

PREPARE THE BODY

•

DAILY PRACTICE WITH GOALS

•

ATTENTION TRAINING

•

COMPASSIONATE, NONJUDG...
3 LEVELS OF LISTENING
“To listen with intuition is next to godliness...”

49
49
POWERFUL LISTENING
IS A PRACTICE

50
50
“WHEN EMPLOYEES STOP TALKING
AND START FIGHTING:
THE DETRIMENTAL EFFECTS OF
‘PSEUDO-VOICE’ IN ORGANIZATIONS”
-

de Vries, ...
52
52
WHAT LISTENING INTENTION
DO YOU GO HOME WITH?

53
53
“BEING LISTENED TO IS SO CLOSE TO BEING LOVED
MOST OF US CANNOT TELL THE DIFFERENCE.”
-DAVID OXBERG
54

54
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Listening As a Radical Act of Leadership for Educators

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Keynote presentation East Asian Regional Council of Schools November 2013, Bangkok, Thailand

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Listening As a Radical Act of Leadership for Educators

  1. 1. Listening As A Radical Act of Teaching and Learning EARCOS Leadership Conference, Bangkok, Thailand November 3, 2013 Kirsten Olson Old Sow Coaching and Consulting, USA @olsonkirsten 1 1
  2. 2. No “Who’s Who of Listening...” 2 2
  3. 3. REVOLUTION 3 3
  4. 4. “TO BE LISTENED TO IS STRIKING, PARTICULARLY BECAUSE IT IS SO RARE.” -PARKER PALMER 4 4
  5. 5. “Being listened to is so close to being loved most of us cannot tell the difference.” -David Oxberg 5 5
  6. 6. 6 6
  7. 7. Experiences of school 7 7
  8. 8. 8
  9. 9. 9 9
  10. 10. LISTENING TO STUDENTS (WITHOUT JUDGMENT) 10
  11. 11. 11
  12. 12. 12 12
  13. 13. 13 13
  14. 14. 14 14
  15. 15. “  I  told  my   teacher  I   wanted  to  go  to   college.    He  said   I’d  be  pregnant   and  drop  out  in   two  years.”     15
  16. 16. “I’m  one  taco   short  of  a   combina6on   pla9er.” 16
  17. 17. “My math teacher told me, ‘You’ll be flipping burgers for the rest of your life. Don’t even try to learn math.” 17 17
  18. 18. 18 18
  19. 19. WE WILL HAVE TO ‘LISTEN INTO’ OUR 19 19
  20. 20. END OF SCHOOLING 20 20
  21. 21. Dawn of Learning 21 21
  22. 22. “Frankly, I had never thought of listening as an important subject by itself. But now that I am aware of it, I think that perhaps 80% of my work depends on my listening to someone, or on someone else listening to me.” “I’ve been thinking back about things that have gone wrong over the past couple of years, and I suddenly realized that many of the troubles have resulted from someone not hearing something, or getting it in a distorted way.” “It’s interesting to me that we have considered so many facets of communication in the school organization, but have inadvertently overlooked listening. I’ve about decided that it’s the most important link in the organization’s communications, and it’s obviously also the weakest one.” 22 22
  23. 23. Listening As An Essential Act of Leadership 23
  24. 24. Listening Accelerates Development: Our Own and Others’ 24 24
  25. 25. Listening Creates Pathways to Complex Systemic Thinking 25 25
  26. 26. LISTENING WARRIOR 26 26
  27. 27. 27 27
  28. 28. 28 28
  29. 29. 29 29
  30. 30. 30 30
  31. 31. 31 31
  32. 32. “Listened into being.” 32 32
  33. 33. 33 33
  34. 34. http://video.501videos.com/previews/sfRzTrwt-fs3Zxk6Q 34 34
  35. 35. Our future is here. 35 35
  36. 36. 36
  37. 37. Learning Has Left The Building 37
  38. 38. 38
  39. 39. HOW NOT TO LISTEN 39 39
  40. 40. YOUR WORST LISTENING HABIT? Interrupting Not looking at the speaker Rushing Not showing interest Getting ahead Not responding to requests 40 40
  41. 41. WHY LISTENING IS SO HARD 41 41
  42. 42. 42 42
  43. 43. 43 43
  44. 44. Our brains are preoccupied by our own thoughts. 44 44
  45. 45. Innovative thinking requires space... 45 45
  46. 46. BUDDHA BELL 46 46
  47. 47. LISTENING AS A PRIORITY 47 47
  48. 48. DEEP LISTENING ASKS... • PREPARE THE BODY • DAILY PRACTICE WITH GOALS • ATTENTION TRAINING • COMPASSIONATE, NONJUDGEMENT • EMBRACE CURIOSITY • MAKE SURE YOU GOT IT RIGHT? (PARAPHRASE) • COLLABORATIVE ACTION 48 48
  49. 49. 3 LEVELS OF LISTENING “To listen with intuition is next to godliness...” 49 49
  50. 50. POWERFUL LISTENING IS A PRACTICE 50 50
  51. 51. “WHEN EMPLOYEES STOP TALKING AND START FIGHTING: THE DETRIMENTAL EFFECTS OF ‘PSEUDO-VOICE’ IN ORGANIZATIONS” - de Vries, Jehn, Terwel (2011), Journal of Business Ethics “This study finds that there’s a consequence to giving employees a voice: A company then has to listen. “ 51 51
  52. 52. 52 52
  53. 53. WHAT LISTENING INTENTION DO YOU GO HOME WITH? 53 53
  54. 54. “BEING LISTENED TO IS SO CLOSE TO BEING LOVED MOST OF US CANNOT TELL THE DIFFERENCE.” -DAVID OXBERG 54 54

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